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We have implemented Google Recaptcha for the LWC forms in community pages. Recaptcha (VF page) embedded in LWC using iframe.

We are facing an issue with the Iframe height when the image challenge is coming. The height of the iframe is not adjusted when the image challenge is showing. Wondering if anyone worked on something similar.

 

#Trailhead Challenges

3 answers
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I have recently enabled chatter on our experience site and have updated members on workspace to allow chatter tagging between internal and customer users, however, when a chatter notification(on bell icon) comes into the community, the users are not navigated to the post or the record by clicking the notification alert like how we do in salesforce(internally). This created some confusion for the community user to relate the chatter post to the record. What am I doing wrong? Please help.

 

Please note chatter is enabled and the users can communicate back and forth the only issue is when clicking the notification the eternal users are not directed to the post or the record on which the chatter was posted.

 

Thank you in advance.

 

#Experience Site  #Community Cloud  #Chatter  #Sales Cloud

 

#Trailhead Challenges #TrailblazerCommunity  #Salesforce  #Customer Service

5 answers
  1. Feb 28, 2024, 3:53 PM

    I got it, I was missing the feed detail page on my community. Thank you.

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I would like to query the number of used Customer Community License in my org using the following query:

SELECT id,MasterLabel,Name,Status,TotalLicenses,UsedLicenses,UsedLicensesLastUpdated FROM UserLicense

However for some reason the result from DevConsole returns 0 (see attached userLicense-query-result.PNG) while it is shown clearly as a non-zero number in Company information (see attached company-info.PNG)

 

Does anyone know what might be the issue? This is also an issue when querying on workbench and other tools like Salesforce Inspector.

 

Besides, it doesn't look like a problem with other licenses.

 

#Salesforce #Sales Cloud #User Licenses #Community Cloud

4 answers
  1. Nov 20, 2024, 11:27 AM

    We are getting the result when we Query in Workbench, Salesforce Inspector, Query Editor in Developer Console and running the Query in Anonymous window. But when we run the Query inside a Schedulable class, it returns 0

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Hi everyone,

 

First, sorry if I'm not posting this question in the right Topic, I ended up here because my question is about the Help Center Community, so its customer related. I'll be happy to move it in the right section if needed.

I am searching desperately to add the Component Navigation Menu in my Help Center Community. It's set by default on some Templates, but it's not on the Help Center one. And it's not available in the Component Menu on the left of the Builder.

 

My question is simple (but after my researches, it seems that it's not that obvious that it's possible?!), is it possible to make it available by any means with the standard configuration of Community, in the Help Center or Build Your Own Templates?

 

I'm trying to add this component: https://help.salesforce.com/articleView?id=rss_setup_nav_menu.htm&type=5

 

Not the Tile Menu, that doesn't answer our needs of a menu in the header of the Community.

 

According to: https://help.salesforce.com/articleView?id=rss_component_reference_table.htm&type=5

 

It seems that we cannot use it, which confuses me because its seems like a basic feature for any web oriented platform... and UI/UX experience for the end user.

Looks like it was the same for the old Navigation Bar Component that wasn't available for most Community Templates.

 

I also found this article here, but there is no satisfying answer in it...

 

https://trailblazers.salesforce.com/answers?id=9063A000000a2KlQAI

 

Did I miss something?

 

Is the simple answer, make a Custom Lightning Component to emulate this Standard feature in the Communities that do not have the Navigation Menu?

 

I'm really confused about all this...

 

I really hope, I'm wrong, because I can't understand why Salesforce wouldn't make it available when they make the Tile Menu available for all Communities Template and on all versions...

 

Thank you so much for any help on the subject!

 

Have a great day

 

Jérôme
6 answers
  1. Dec 4, 2020, 4:38 PM
    I'm not sure of the reasoning behind not including the navigation in that template. The good news is that the navigation is actually still there, just hidden. There is a workaround to allow it to be seen.

     

    If you go to the Theme tab, you can add a CSS override by clicking 'Edit CSS'.

     

    I'm not sure of the reasoning behind not including the navigation in that template. The good news is that the navigation is actually still there, just hidden.

     

    Then you can paste in this piece of code:

    .forceCommunityThemeHeaderCompact .themeNav { visibility:visible !important; }

     

    User-added image

     

    After you've saved that, you'll see the navigation appear in your header. Depending on the colors you have set, you may need to modify the link colors.

     

    If you are using the standard home page, that one won't have the navigation menu. So you'll need to create a new theme. Under settings > theme, you can create a new one. If you click to include the hero image, it will look like the standard home page, but allow for the navigation.

     

    User-added image

     

    That's a lot of information, so let me know if you run into problems or have additional questions. 
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Hello everyone, I am facing problems, creating a community user case log, I have changed the owner of a queue. At that point, the error occurred 

 

Error :  '{"message":"The requested resource does not exist","detail":"","output":{}} '

 

Note: The update time is not thrown. the owner was a queue.

#Sales Cloud #Salesforce Developer #Flow #Community Cloud

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I'm facing a problem while attempting to retrieve the networkId in my test class for a functionality that involves fetching a user's photo in a community context. In my method, I'm using Network.getNetworkId() to obtain the networkId, and then utilizing it to fetch the user's photo via ConnectApi.UserProfiles.getPhoto(networkId, userId). However, during the test class execution, the networkId is returning as null.

Despite referencing a StackExchange post for insights and ensuring the necessary permissions, the networkId is still coming up as null in the test class.

Could someone can provide insights on why the networkId might be returning null in the test class despite functioning correctly within the method? I'd greatly appreciate any suggestions or guidance on resolving this issue. Thank you!

 

#Apex  #Community  #Community Cloud  #Test Classes

1 answer
  1. Mohit Kumar Agarwal (Dell Technologies) Forum Ambassador
    May 13, 2024, 2:16 AM
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I have a custom mobile app that needs to call my custom Salesforce APIs, for that I need an access token so that the things work in the context of community users,  Right now I using this URL to get an access token https://Salesforce_instance.force.com/RC/services/oauth2/authorize?response_type=token&client_id=my_client_id&client_secret=my_client_secret&redirect_uri=redirect_link (using this link https://getthekt.com/calling-salesforce-rest-api-using-community-user/) The problem with this is, first it opens a standard login page for community users and My sign-in page needs to be custom and 2nd issue is after using standard login it's showing me the 'Allow Access page' which I don't want to show on UI level and after that, I can get the access token as a parameter in the redirect URL  Is there a way to generate the access token without using any UI login page (but as a backend API call ) like we do this for normal salesforce users https://MyDomainName.my.salesforce.com/services/oauth2/token&grant_type=password&client_id=consumer-key&client_secret=consumer-secret&username=my-login@domain.com&password=my-password Is there something I am missing or is it not possible to do it this way? Thanks in Advance  #Community Cloud #Access Token #Integration

2 answers
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In a salesforce community is it possible to change the Case Owner in the highlights panel to only show as ID only in Community? We still want to see the Case Owner's name when viewing in SF though.

Communities QuestionsAlso in the same screenshot, is it possible to hide the Email Feed unless we can only see back and forth emails. Currently we can see updates and milestones information but the BU wants to be able to only show back and forth emails and then only show the Email feed tab when those back and forth emails are present. Are these things possible?

#Community #Community Cloud #Service Cloud #Case

2 answers
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5 answers
  1. Feb 23, 2024, 3:22 PM

    @Rizwan Ahmad Noorie

    There are fields on the Task and EmailMessage objects that determine Activity record visibility to external users. These can be modified in record triggered flows when records are created or updated (or in triggers, of course).

     

    On Task, it's called IsVisibleInSelfService

    On EmailMessage it's called IsExternallyVisible

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I created a Salesforce community (Experience Cloud site) and then by using the Salesforce Mobile Publisher I converted my community into an app for iOS and Android.

 

The app works fine on Android but for iOS the app got rejected by the App Store because when the reviewers tested it, the first screen showed an error page with the message "URL No Longer Exists". The community is already published by clicking in the "Publish" button from the community builder.

 

  • Device type: iPad and iPhone
  • OS version: iOS 14.7

 

URL No Longer Exists in iOS App - Experience Cloud Site

 

Another users have experienced this issue only for the iOS app and not the Android app (i. e. Madhu Dk in this question). Also the setting "Allow Access to Standard Salesforce Pages" is enabled as this documentation article suggested.

 

Any advice about how to solve this would be greatly appreciated. Thanks.

 

#Experience Cloud #IOS #Mobile Publisher #Mobile App #Community Cloud #URL 

1 answer
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