trailhead

Trails: follow guided learning paths

Trails are guided learning paths through modules and projects that help you cover the most ground in the shortest amount of time. Consider them your personal game plan for exploring new skills.


Find the right trails for you

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Tags (16)

Showing 128 trails out of 128

700 points
Trail

Learn Privacy and Data Protection Law

Learn about laws and regulations for collecting personal data, using it, and protecting privacy.

1 hr 35 mins
700 points
Trail

Use Marketing Cloud Connect to Integrate with Salesforce CRM

Learn how the powerful features of Marketing Cloud Connect can integrate your sales, marketing, and service data.

1 hr 40 mins
1,600 points
Trail

Accelerate Analytics with Apps

Learn how out-of-the-box apps can help you go faster with Analytics.

5 hrs 55 mins
900 points
Trail

Achieve Your Goals with Salesforce Success Cloud

Discover Salesforce Success Cloud resources and make the most of your Salesforce implementation.

2 hrs 10 mins
5,100 points
Trail

Admin Advanced

Reach all star admin status by tackling more advanced Salesforce features.

5 hrs 20 mins
9,050 points
Trail

Admin Beginner

Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.

8 hrs 30 mins
11,100 points
Trail

Admin Intermediate

Supercharge your skills and apps by using point-and-click tools to solve common business needs.

14 hrs
1,700 points
Trail

Administer Nonprofit Success Pack (NPSP)

Learn the basics for implementing Nonprofit Success Pack.

5 hrs 25 mins
2,200 points
Trail

Apply .NET Skills to Salesforce

Use your existing .NET skills as a foundation to learning Salesforce Platform fundamentals.

3 hrs 25 mins
2,400 points
Trail

Apply Visualforce Skills to Lightning Components

Put your Visualforce knowledge to good use as you learn to develop with Lightning components.

3 hrs 45 mins
800 points
Trail

Apply a Salesforce B2C Commerce Functional Solution

Learn best practices for implementing a Salesforce B2C Commerce functional solution.

1 hr 25 mins
1,100 points
Trail

Automate Marketing to Businesses with Pardot Lightning App

Learn how to make the most of your business-to-business (B2B) marketing efforts with Pardot.

3 hrs 55 mins
2,200 points
Trail

Automate Marketing to Businesses with Pardot for Salesforce Classic

Learn how to make the most of your business-to-business (B2B) marketing efforts with Pardot.

6 hrs 5 mins
6,000 points
Trail

Automate Your Business Processes with Lightning Flow

Optimize your business processes by harnessing the power of Lightning Flow.

7 hrs 40 mins
800 points
Trail

Be the Bank Your Customers Love

Embrace customer-centric business practices and inspire customer loyalty.

1 hr 25 mins
2,700 points
Trail

Build Apps Fast with Salesforce Platform Services

Discover how to build social and mobile apps with either clicks or code.

6 hrs 10 mins
3,800 points
Trail

Build Apps as an AppExchange Partner

Get the tools you need to build and sell your app with the AppExchange Partner Program.

10 hrs 15 mins
2,400 points
Trail

Build Better with UX

Refine your user experience skills with these powerful tips from the Salesforce UX team.

3 hrs 35 mins
2,200 points
Trail

Build Efficient Applications Without Limits

Make your apps lean and limitless with a few key strategies.

2 hrs 30 mins
700 points
Trail

Build Great APIs and Integrations with MuleSoft

Connect your apps, data, and devices with an application network.

1 hr 20 mins
2,775 points
Trail

Build Lightning Web Components

Develop reusable Lightning web components using JavaScript and HTML.

4 hrs 15 mins
2,200 points
Trail

Build Platform Apps in Lightning Experience

Build and customize a recruiting app in Lightning Experience. No code required.

4 hrs 35 mins
1,100 points
Trail

Build Your Career as a Salesforce B2C Commerce Functional Architect

Develop a B2C Commerce functional strategy and analyze your client's needs.

1 hr 50 mins
900 points
Trail

Build Your Career in the Salesforce Ecosystem

Create a career plan, build communication skills, and earn credentials to succeed in the Salesforce Ohana.

2 hrs 20 mins
1,700 points
Trail

Build Your Customer Service Management Toolkit

Get the best in customer service management education, from agent coaching methods to updates on the latest technology.

2 hrs 55 mins
500 points
Trail

Build Your Ecommerce Site with Salesforce B2C Commerce

Showcase products, optimize search and navigation, and run campaigns that turn shoppers into loyal customers.

50 mins
800 points
Trail

Build Your Marketing Cloud Consulting Practice

Build a successful consulting practice with Marketing Cloud implementation projects.

1 hr 25 mins
2,400 points
Trail

Build Your Practice as a Consulting Partner

Learn how your firm can make the most of a partnership with Salesforce.

4 hrs 30 mins
1,100 points
Trail

Build Your Sales Career

Learn from the experts at Salesforce how to succeed in the challenging and rewarding world of sales.

1 hr 50 mins
4,900 points
Trail

Build and Administer Analytics

Learn how to set up Analytics, bring in your data, and build apps that help your teams make great decisions.

13 hrs 50 mins
1,000 points
Trail

Build and Manage Your Sales Team the Salesforce Way

Learn from the experts at Salesforce how to build a highly effective sales team.

1 hr 40 mins
925 points
Trail

Collaborate with Quip

Learn how your team can work better together with Quip.

2 hrs 5 mins
900 points
Trail

Create Compelling Content with Content Builder

Discover the virtues of good content and learn how Content Builder can help you drive customer engagement.

1 hr 40 mins
500 points
Trail

Create a Sustainable Future

Learn how to make a positive impact and combat the effects of climate change.

1 hr
1,400 points
Trail

Create and Send Targeted Emails with Email Studio

Learn how to build and deliver personalized emails that create lasting customer relationships.

4 hrs 15 mins
1,600 points
Trail

Cultivate Equality at Work

Reflect on the value of diversity and inclusion at work and what you can do to promote equality.

3 hrs 20 mins
3,500 points
Trail

Customize Your Community

Learn how to optimize and personalize your community with high-impact customizations.

8 hrs 50 mins
900 points
Trail

Customize Your Org to Win More Deals

Build and deploy high-impact, low-effort ways to help reps sell more effectively.

2 hrs 35 mins
1,200 points
Trail

Deliver Great Patient Care with Health Cloud

Learn how Health Cloud helps you deliver collaborative, connected support for patients and caregivers.

2 hrs 45 mins
1,000 points
Trail

Develop Apps for Slack

Build integrations to make Slack your hub for collaborative work.

2 hrs
1,975 points
Trail

Develop Apps with Heroku

Build apps with open languages and frameworks on Heroku that integrate seamlessly with Salesforce.

5 hrs 40 mins
9,100 points
Trail

Develop Secure Web Apps

Detect and prevent common vulnerabilities in your code and strengthen your web apps.

11 hrs 45 mins
8,700 points
Trail

Develop for Lightning Experience

Build apps fast for Lightning Experience with Visualforce, components, and new design resources.

13 hrs 55 mins
700 points
Trail

Develop for Salesforce B2C Commerce

Learn about the B2C Commerce developer tools you can use to create storefront application projects.

1 hr 20 mins
3,700 points
Trail

Develop with Mobile SDK

Create your own iOS, Android, or hybrid mobile apps powered by the Salesforce Platform.

8 hrs 55 mins
10,100 points
Trail

Developer Advanced

Unlock the power of the platform and develop enterprise-class skills to advance your developer career.

13 hrs 25 mins
22,025 points
Trail

Developer Beginner

Leverage your existing development skills to build apps fast on the Salesforce Platform.

18 hrs 15 mins
19,775 points
Trail

Developer Intermediate

Take your apps to the next level with powerful integration and mobile tools.

23 hrs 15 mins
1,400 points
Trail

Discover Advanced Service Cloud Features for Salesforce Classic

Learn about advanced features to deliver more amazing service to your customers.

4 hrs
1,000 points
Trail

Discover Sales Cloud

Grow your business and boost productivity with Sales Cloud.

1 hr 40 mins
1,400 points
Trail

Discover Salesforce Essentials

Learn how to use Essentials and why it's an ideal solution for your small business.

3 hrs 40 mins
2,000 points
Trail

Drive Sales with Operational Excellence

Use the Sales Cloud platform to optimize your sales operations and set up your team for success.

3 hrs 15 mins
1,300 points
Trail

Empower Managers and Agents with the Service Cloud Platform

Optimize your service center, answer questions everywhere, resolve cases fast, and delight your customers.

2 hrs 20 mins
500 points
Trail

Empower Your Salesforce Users

Learn effective strategies for driving end user adoption.

50 mins
800 points
Trail

Engage Customers with Salesforce IoT

Use Salesforce Internet of Things (IoT) to delight your customers with proactive service and engaging experiences.

2 hrs 15 mins
1,400 points
Trail

Enhance Employee Wellbeing with Camp Pono

Learn Salesforce-tested strategies for enhancing the wellbeing of your team or company.

3 hrs 40 mins
2,000 points
Trail

Enhance Service Cloud with Lightning Knowledge

Give agents the right information, at the right time, and in the right format to close cases.

3 hrs 45 mins
6,000 points
Trail

Expand Your Reach with Communities

Get the tools you need to get started with Salesforce Community Cloud.

8 hrs 55 mins
900 points
Trail

Explore Deep Learning for Natural Language Processing

Learn how to apply deep learning techniques to the problem of natural language processing.

7 hrs 50 mins
2,600 points
Trail

Explore with Analytics

Navigate and personalize Analytics, and explore data on desktop and mobile.

4 hrs 50 mins
2,700 points
Trail

Fundraise with Nonprofit Success Pack (NPSP)

Learn how to manage donors and donations with Nonprofit Success Pack and Salesforce.

9 hrs
900 points
Trail

Gain Insight with Einstein Discovery

Use Einstein Discovery to tap into the power of data science.

2 hrs 25 mins
1,100 points
Trail

Get Ready for Dreamforce

Develop your game plan, make the most of your time at Dreamforce, and become a Salesforce speaker.

2 hrs 40 mins
2,850 points
Trail

Get Smart with Salesforce Einstein

See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.

7 hrs 55 mins
1,900 points
Trail

Get Social with Social Studio

Learn how to publish, engage, and analyze the social web with Marketing Cloud Social Studio.

4 hrs 55 mins
1,000 points
Trail

Get Started with Distributed Marketing

Bridge the gap between corporate marketing, employees, channel partners, and your brand to deliver consistent experiences.

2 hrs 40 mins
6,850 points
Trail

Get Started with Lightning Experience

Start your journey to becoming a new Salesforce Admin with Lightning Experience.

9 hrs
1,150 points
Trail

Get Started with Sales Cloud

Use Sales Cloud's features and tools to achieve your business goals.

2 hrs 20 mins
3,625 points
Trail

Get Started with Salesforce DX

Use the tools and methodologies that make up our new developer experience.

11 hrs
8,200 points
Trail

Get Started with Service Cloud for Lightning Experience

Improve the productivity of your customer service team by moving your org to Lightning Experience.

9 hrs 40 mins
2,300 points
Trail

Get Started with iOS App Development

Build your first iOS apps using the Swift programming language and the iOS Software Development Kit (SDK).

5 hrs 35 mins
3,200 points
Trail

Get on the Road with Field Service Lightning

Learn how Field Service Lightning can help you manage all the moving parts of a successful field service center.

3 hrs 35 mins
700 points
Trail

Get to Know Marketing Cloud​

Craft 1-to-1 consumer experiences across email, mobile, social, advertising, and the web with Marketing Cloud.

1 hr 35 mins
1,400 points
Trail

Go from Lead to Cash with Salesforce CPQ and Billing

Optimize your quoting and invoice process and build better team relationships.

2 hrs 20 mins
1,700 points
Trail

Grow Faster with CRM

Discover Salesforce CRM and how sales, service, and marketing can help your business.

3 hrs 15 mins
2,400 points
Trail

Grow Your Business as an AppExchange Partner

Manage your business and help your customers thrive with your AppExchange products.

5 hrs 45 mins
500 points
Trail

Grow Your Career as a Customer Service Agent

Get skills to advance your career and tools to help you handle difficult cases.

50 mins
1,400 points
Trail

Help Customers Faster with Desk.com

Learn how Desk.com can help you deliver fast, helpful customer service.

3 hrs 25 mins
1,800 points
Trail

Increase Engagement and Nurture Leads with Pardot Lightning App

Deliver the right message at the right time and build strong customer relationships with Pardot Lightning App.

6 hrs 45 mins
1,800 points
Trail

Increase Engagement and Nurture Leads with Pardot for Salesforce Classic

Deliver the right message at the right time and build strong customer relationships with Pardot.

4 hrs 25 mins
1,800 points
Trail

Increase Sales Efficiency with Territory Management

Help your sales team keep track of who's assigned to each account and opportunity.

2 hrs 10 mins
1,500 points
Trail

Innovate the Salesforce Way

Learn methods to transform your customer experience and foster innovation at your company.

4 hrs 20 mins
1,900 points
Trail

Innovate with Alexa and Amazon Web Services

Discover powerful tools from Amazon for creating voice-enabled technologies and integrate them with Salesforce.

5 hrs 25 mins
2,050 points
Trail

Inspire Customer Loyalty with Financial Services Cloud

Discover how Financial Services Cloud helps you deliver personalized wealth management.

6 hrs 45 mins
600 points
Trail

Integrate Outlook and Gmail with Salesforce

Bring Salesforce and your email content together and help your sales reps work smarter.

50 mins
5,400 points
Trail

Keep Customers Happy with Service Cloud for Salesforce Classic

Discover how Service Cloud helps you deliver personalized service to your customers.

9 hrs 25 mins
600 points
Trail

Learn About the Fourth Industrial Revolution

Understand the technologies that are transforming global business and society.

1 hr 5 mins
400 points
Trail

Learn About the UN's Global Goals

Understand how the United Nations is promoting sustainable development to tackle the world's largest problems.

50 mins
4,700 points
Trail

Learn Admin Essentials in Lightning Experience

Master the fundamentals of administering a Salesforce org.

9 hrs 35 mins
500 points
Trail

Learn Atlassian Agile Practices

Learn Atlassian's take on agile project management, how to build and run agile teams, and how to use Scrum and Kanban.

55 mins
5,200 points
Trail

Learn CRM Fundamentals for Lightning Experience

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.

5 hrs 15 mins
8,600 points
Trail

Learn CRM Fundamentals for Salesforce Classic

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.

8 hrs 15 mins
2,500 points
Trail

Learn Drucker School MBA Essentials

Discover Peter Drucker's take on management with this MBA-focused curriculum from the Drucker School of Management.

5 hrs 40 mins
2,900 points
Trail

Learn Marketing Best Practices

Discover best practices for optimizing your marketing strategy by channel.

6 hrs 10 mins
800 points
Trail

Learn Salesforce Agile Practices

Learn how Salesforce uses agile project management processes to develop innovative products.

1 hr 10 mins
9,000 points
Trail

Learn Salesforce CPQ Admin Fundamentals

Help your sales team create quotes quickly and accurately with Salesforce CPQ.

10 hrs 10 mins
1,000 points
Trail

Learn Salesforce with Trailhead

Earn badges, have fun, and build your career on Salesforce.

35 mins
700 points
Trail

Learn to Work in Financial Services Cloud

Get a comprehensive view of your financial services customers so you can better meet their needs.

2 hrs 10 mins
1,800 points
Trail

Learn to Work in Lightning Experience

Learn the fundamentals of working in the new Salesforce experience and watch your day-to-day productivity soar.

2 hrs 20 mins
1,300 points
Trail

Learn to Work with JavaScript

Understand modern JavaScript development and how it fits in the Lightning Component Framework.

2 hrs 30 mins
2,400 points
Trail

Maintain Your Salesforce Certifications

Learn about product updates and pass challenges to maintain your certifications.

3 hrs
800 points
Trail

Make Service Cloud Smarter

Enhance your customer service with Einstein Bots and artificial intelligence (AI).

1 hr 40 mins
700 points
Trail

Make the Move from Desk.com to Service Cloud

Plan and execute your move from Desk.com to Service Cloud to support your growing business.

1 hr 10 mins
1,400 points
Trail

Make the Move from SalesforceIQ to Sales Cloud

Learn how to upgrade your CRM and migrate your data to Sales Cloud.

1 hr 40 mins
5,000 points
Trail

Make the Move to Lightning Experience

Increase your team's productivity by moving your existing org to Lightning Experience.

9 hrs 15 mins
1,200 points
Trail

Manage Campaigns with Journey Builder

Use this powerful Marketing Cloud tool to automate and optimize customer interactions.

1 hr 55 mins
1,300 points
Trail

Manage Volunteers for Nonprofits

Learn to manage volunteer relationships, events, and communications with Volunteers for Salesforce and Salesforce.org Nonprofit Cloud.

4 hrs 15 mins
1,000 points
Trail

Manage Your Higher Ed Data with HEDA

Tour a customized version of Salesforce optimized for higher education.

3 hrs 50 mins
2,400 points
Trail

Manage Your Partner Relationships with Sales Cloud PRM

Create engaging partner experiences with Sales Cloud Partner Relationship Management (PRM).

4 hrs
850 points
Trail

Manage Your Salesforce Data and External Data

Integrate your Salesforce data with external data stores and manage records in Salesforce.

1 hr 15 mins
4,200 points
Trail

Manage the Salesforce Way

Learn the Salesforce Great Manager Model and discover strategies for being a great manager.

12 hrs 40 mins
600 points
Trail

Measure Your Marketing Impact

Discover how to track end-to-end marketing effectiveness and take action on insights.

1 hr 45 mins
1,000 points
Trail

Navigate the Salesforce Advantage

Learn about the key differentiators that drive our success: our core values, innovative technology, and vibrant ecosystem.

1 hr 20 mins
5,800 points
Trail

Optimize Sales Features for Lightning Experience

Help your sales teams improve selling relationships and close more deals.

6 hrs 35 mins
2,600 points
Trail

Optimize Sales Forecasts

Set up Collaborative Forecasts and help your reps to accurately predict sales revenue and quantities.​

2 hrs 20 mins
4,300 points
Trail

Prepare for Salesforce Releases

Learn the latest Salesforce release features and craft your release strategy.

8 hrs
8,700 points
Trail

Protect Your Salesforce Data

Learn how you and your users can work together to keep your data safe.

8 hrs 10 mins
2,000 points
Trail

Reach Your Audience with Rad Content

Hone your communication skills and make your ideas shine.

4 hrs 20 mins
2,500 points
Trail

Rock Your Future with Salesforce

Learn how Salesforce helps students like you skill up, discover career options, and get hands-on experience.

6 hrs
4,400 points
Trail

Secure Identity and Access Management

Learn how Salesforce Identity lets you give the right people the right access to the right resources at the right time.

3 hrs 55 mins
1,400 points
Trail

Secure Your Apps with Salesforce Shield

Learn how to establish governance and enforce compliance policies in your org with this powerful set of services.

3 hrs
1,700 points
Trail

Sell Everywhere with Commerce Cloud

Optimize the buying and selling experience to delight your customers across all channels.

2 hrs 30 mins
5,100 points
Trail

Sell Lightning Fast with Sales Cloud

Learn how to use the new Salesforce to sell lightning fast in as few clicks as possible.

6 hrs
1,500 points
Trail

Strengthen and Diversify Your Workforce with Military Veterans

Make your business stronger with a workforce that's inclusive of military veterans.

2 hrs 35 mins
800 points
Trail

Supercharge Your CRM With the Salesforce Platform

Learn how the Salesforce Platform can help you build better apps and customer experiences.

1 hr 35 mins
5,000 points
Trail

Transform Your Business with Mobile

Learn how mobile apps can transform your business and improve employee productivity.

8 hrs 50 mins
1,200 points
Trail

Transform Your Business with Salesforce Success Cloud

Learn how Salesforce Success Cloud can help your company embrace the opportunities of the Fourth Industrial Revolution.

2 hrs 30 mins
900 points
Trail

Understand Your Web Users with Google Analytics

Use Google Analytics data to learn about your users, improve your website, and reach your business goals.

2 hrs 5 mins
retargeting