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Like others who have come before me, I'm trying to send a survey from a flow, and include Case fields in the survey Email template. I see some older posts in this group, but wondered if anyone has come up with a workaround in the recent past? We need to send from a flow (not case auto-response rules), and we will not be setting up an experience site. Thanks.

How i can check all open cases for my org. I am org admin and i want to check all cases we have open as a team for my SFMC org 

 Hi All,

I'm trying to install the Org Check app in our UAT sandbox as an administrator, and it should be available only to admin users.

During the installation, I receive the following error:

Badge1: dlrs_ContentDocumentLinkTrigger: execution of AfterInsert
caused by: System.QueryException:
No such column 'File_Count__c' on entity 'TDL__c'

We do have a custom field named File_Count__c in our org. We also have Declarative Lookup Rollup Summaries (DLRS) installed, and this field is being used in one of our rollup summaries.

I found a knowledge article that suggested selecting the "Compile only the Apex in the package" option when installing Org Check. However, I do not see that option during the installation process.

Do you have any suggestions on how to resolve this issue?

Hello Team, I'm working on 'Prepare Your Org To Access The Models API' and completed the steps with VS Studio. I can hit 'Launch' and it loads my DEV so I expected the challenge to complete but instead I get the error "Challenge not yet complete in Agentforce Models API

Our trailbots are having a problem accessing your hands-on org. Please try again and if this issue persists refer to this article

to fix the problem." 

I waited overnight and tried again today but still getting the same errors. I don't see a way to disconnect to just do it all over again. Not sure what next steps should be taken, trying to finish AI Legend. Thanks! 

I am attempting to complete this topic: Add a Flow to Your Prompt Template https://trailhead.salesforce.com/content/learn/projects/quick-start-create-prompt-builder-flex-template/add-a-flow-to-your-prompt-template?trail_id=become-an-agentblazer-innovator-2026

. i have completed all the required steps and i am getting the error message below. Please help 

Error:Step not yet complete in Einstein AI

In the New Guest Newsletter prompt template, we can’t find the expected text. 

Hi everyone. 

I was viewing our Consumption Cards and noticed we have exceeded our Einstein Requests. I am now down a rabbit hole of trying to find an easy way to view what was specifically done and by whom. It seems very easy to purchase the credits but very difficult to report on how they are being used. Salesforce Support is suggesting we have to report of this from Data cloud. But not everyone owns Data cloud. Surely there is an easier way to report on this? And is there some way to create notifications on usage if I'm nearing my limit to I am not caught off guard? Also I have waded through dozens of articles on the SF site and feel overwhelmed. Is there any sort of consolidated cheatsheet anywhere that spells out what Einstein requests are used for and how they are calculated? Salesforce help has a tendency to have you keep clicking down to a dozen related articles with no way to easily summarize the issue as a whole. Hope that makes sense. 

Thanks 

Xenia 

Thanks

Hi!, I'm dealing with the trailhead https://trailhead.salesforce.com/content/learn/modules/agentforce-agent-testing/set-up-testing-criteria?trail_id=become-an-agentblazer-legend-2026

and get stuck with the enable of the agentforce test center. I created the org, linked it and turned einstein and Agentforce (Default) but when i search for the Test Center i'm not able to see it.