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Hi everyone,

 

First, sorry if I'm not posting this question in the right Topic, I ended up here because my question is about the Help Center Community, so its customer related. I'll be happy to move it in the right section if needed.

I am searching desperately to add the Component Navigation Menu in my Help Center Community. It's set by default on some Templates, but it's not on the Help Center one. And it's not available in the Component Menu on the left of the Builder.

 

My question is simple (but after my researches, it seems that it's not that obvious that it's possible?!), is it possible to make it available by any means with the standard configuration of Community, in the Help Center or Build Your Own Templates?

 

I'm trying to add this component: https://help.salesforce.com/articleView?id=rss_setup_nav_menu.htm&type=5

 

Not the Tile Menu, that doesn't answer our needs of a menu in the header of the Community.

 

According to: https://help.salesforce.com/articleView?id=rss_component_reference_table.htm&type=5

 

It seems that we cannot use it, which confuses me because its seems like a basic feature for any web oriented platform... and UI/UX experience for the end user.

Looks like it was the same for the old Navigation Bar Component that wasn't available for most Community Templates.

 

I also found this article here, but there is no satisfying answer in it...

 

https://trailblazers.salesforce.com/answers?id=9063A000000a2KlQAI

 

Did I miss something?

 

Is the simple answer, make a Custom Lightning Component to emulate this Standard feature in the Communities that do not have the Navigation Menu?

 

I'm really confused about all this...

 

I really hope, I'm wrong, because I can't understand why Salesforce wouldn't make it available when they make the Tile Menu available for all Communities Template and on all versions...

 

Thank you so much for any help on the subject!

 

Have a great day

 

Jérôme
6 answers
  1. Dec 4, 2020, 4:38 PM
    I'm not sure of the reasoning behind not including the navigation in that template. The good news is that the navigation is actually still there, just hidden. There is a workaround to allow it to be seen.

     

    If you go to the Theme tab, you can add a CSS override by clicking 'Edit CSS'.

     

    I'm not sure of the reasoning behind not including the navigation in that template. The good news is that the navigation is actually still there, just hidden.

     

    Then you can paste in this piece of code:

    .forceCommunityThemeHeaderCompact .themeNav { visibility:visible !important; }

     

    User-added image

     

    After you've saved that, you'll see the navigation appear in your header. Depending on the colors you have set, you may need to modify the link colors.

     

    If you are using the standard home page, that one won't have the navigation menu. So you'll need to create a new theme. Under settings > theme, you can create a new one. If you click to include the hero image, it will look like the standard home page, but allow for the navigation.

     

    User-added image

     

    That's a lot of information, so let me know if you run into problems or have additional questions. 
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