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Good afternoon everyone, hope you're doing well.

 

I'm currently having trouble running Push and InApp tests in Marketing Cloud Next. Salesforce informed us that the contact needs to be mapped to the Contact Point App DMO.

We did the DMO mapping correctly, but even so, the users still aren't populating in our DMO, and we haven't received any of the test messages. Do you know if there is a mandatory field that needs to be filled out? Or if we might have missed a configuration step during the process?

 

Note: The goal is to successfully perform these send tests (push and in-app) in Marketing Cloud Next. If you have any real-world scenarios, documentation, or use cases to share, it would help us a lot. 

 

Thank you! 

 

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Hi everyone,

We recently built a custom Sales Force application in a sandbox environment that handles data sharing with a third-party API. The solution involves custom screens, automations, and data sync back and forth with the external system. 

 

Now, our client wants us to do the exact same thing for another third-party API integration, using the same overall structure and business workflow.

What is the best way to approach this?

  1. Should we replicate/clone the existing application inside the same sandbox/org and adapt it for the second API?
  2. Or is it better practice to package and deploy the build into a fresh, separate environment for the new integration?

If you have done something similar, what would you recommend, and what are the key things or common challenges we should keep in mind before starting?

Thanks in advance! 

 

#Salesforce Developer  #Salesforce  #Integration  #Trailhead

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Today I have facing an issue, In my project we have some developer sandboxes. After sandbox refresh action completed, Currently we are unable to verify the email for the non admin users (users whom are not mentioned in the public group which can mentioned during sandbox refresh process). Means, Once sandbox refresh done, We unfreeze the active user and update his original email and that user have received the verification email with verification link. But during clicking the verification link, it's required login to confirm the email address. 

 

But you know, That user doesn't able to login into salesforce because the sandbox just refreshed and user doesn't have the access for the org, We actually ask the user to confirm the email for perform the "password reset" action for that user to enable the access for the org. 

 

So how to by pass this "Login required" behaviour and verify the email link as like previous from the email directly? 

 

Even I have disabled the Permission "

Require identity verification for email address changes" from Identity Verification settings as per Salesforce docs.

 

But still the behaviour is same, So anyone know how to fix/bypass this? 

 

Any help appriciated. 

 

#Salesforce Admin #Sandboxes #Security #Identity and Access Management #Salesforce

 

Thanks, 

Mohanraj S 

 

 

1 answer
  1. Today, 4:06 PM

    We have had luck in resolving this a few ways. 

    • Selecting the 'Generate new password and notify user immediately' checkbox. 
    • Generating a temporary verification code and sending to them. 

    Otherwise you may need to reach out to Salesforce support to get help. There was a bug that says it has been fixed. Users are not able to change and verify their emails in all Orgs after Summer 26 release | Issue Details | Salesforce Help

     

     

    Either way, it also explains other options that may help unstuck your non admins in a Sandbox. 

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I am trying to deploy Prompt Builder to Production from sandbox I am getting some errors while deploying  it via change sets, in  prod there are only 4 or 5 versions of the Prompts but while validating i am getting this error. How can I fix this issue.  

Prompt Builder Deployment Issue

 

 

 

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2 answers
  1. Today, 2:47 PM

    Hey @Gurpreet Kaur Talwar

    , 

     

    The root cause is likely your sandbox having a lot of inactive template versions saved up, and the change set is trying to push all of them over at once.

     

    To fix this, turn on the setting that restricts deployments to active versions only:

     

    1. In Production, head to Setup > Einstein Setup> Prompt Builder Settings .
    2. Turn on Deploy Active Prompt Template Versions Only.
    3. In your Sandbox, recreate or refresh the change set, and run the validation again.

    Hey , The root cause is likely your sandbox having a lot of inactive template versions saved up, and the change set is trying to push all of them over at once.

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1 answer
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1 comment
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I have renamed the Call Log activity label to Visit based on a client requirement.

The requirement is that all activities that are currently created as Call Log should be displayed as Visit throughout the Salesforce UI.

The activity itself is showing as Visit, but in the Activity Timeline, Salesforce still displays the system-generated text:

The client wants it to display:

I have already changed the Call Log name to Visit, but the Activity Timeline still uses the standard "logged a call" text.

Question:

 

Is there any standard Salesforce configuration or supported customization to change the Activity Timeline text from

"logged a call" to "logged a visit" while continuing to use the standard Call Log/Task functionality?

If this is not possible through standard configuration, is there any recommended approach using Flow, Apex, LWC, or another Salesforce customization?

Thanks in advance for any guidance.

 

How to Change

 

 

 

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2 answers
  1. Today, 8:11 AM

    Hi Divyesh, 

     

    No,

    Salesforce standard configuration does not allow changing "logged a call" to "logged a visit"

    in the Activity Timeline.  

     

    Renaming Log a Call → Visit changes the action label, but Salesforce still identifies the activity internally as a Call, so the timeline shows "logged a call."

      

     

    1.  Flow/Apex cannot change this standard timeline text.
    2.  If the wording is not mandatory, keep the standard functionality and use a custom field like Activity Type = Visit. 
    3.  If the client strictly needs "logged a visit," the recommended solution is a custom LWC Activity Timeline/component where you can control the displayed text. 

       

      Thank you.

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7 answers
  1. Today, 7:25 AM

    I've done the Passkey setup in Salesforce on my desktop, none on my iphone its asking to Verify You Identity but the button does nothing. James

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Good afternoon everyone, hope you're doing well. 

 

I have a question regarding the mobile push setup in Marketing Cloud Next. We are currently working on a project where the client hired another company to handle this process. During the push installation, they asked about Custom Keys, but I haven't been able to find any documentation or content about this.

Is it really necessary? Could anyone explain how the push configuration works in MC Next? 

 

Thanks! 

 

#Trailhead  #Salesforce Developer  #Salesforce Admin  #TrailblazerCommunity  #Salesforce  #Marketing Cloud

1 answer
  1. Yesterday, 8:30 PM

    Hi Guilherme, Custom Keys aren’t required for basic push notifications. They’re used when the app needs to receive additional key-value data in the push payload, for example to support tracking, deep linking, or custom app behavior. The mobile app code needs to be implemented to handle those keys. 

     

    For the basic MC Next setup, you’ll need to configure the mobile app and the appropriate iOS/Android push service credentials, then configure the SDK in the app to receive push notifications. 

     

    So if the implementation doesn’t require any custom data or app-specific behavior, Custom Keys generally aren’t necessary. If you share what the other company is asking you to configure as the Custom Keys, it may be easier to determine whether they’re actually needed. 

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4 answers
  1. Divya Chauhan Forum Ambassador
    Yesterday, 9:21 AM

     you're not missing anything. Permission sets are purely additive, and object and field permissions (Create, Edit, FLS) are not record-type-specific.

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