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#Chatter0 discussing

I have recently enabled chatter on our experience site and have updated members on workspace to allow chatter tagging between internal and customer users, however, when a chatter notification(on bell icon) comes into the community, the users are not navigated to the post or the record by clicking the notification alert like how we do in salesforce(internally). This created some confusion for the community user to relate the chatter post to the record. What am I doing wrong? Please help.

 

Please note chatter is enabled and the users can communicate back and forth the only issue is when clicking the notification the eternal users are not directed to the post or the record on which the chatter was posted.

 

Thank you in advance.

 

#Experience Site  #Community Cloud  #Chatter  #Sales Cloud

 

#Trailhead Challenges #TrailblazerCommunity  #Salesforce  #Customer Service

5 answers
  1. Feb 28, 2024, 3:53 PM

    I got it, I was missing the feed detail page on my community. Thank you.

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3 comments
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Community,

 

I need your help! I am trying to get chatter to be used on the Lead object. I have it dropped into this lightning record page. When I change the type to global, it works fine but posts to "my followers" instead of the record obviously. BUT when type is set to record, it doesn't show up at all on the lightning record page. Only the feed feature is visible, not the publisher feature. What could I be missing?

Chatter on LeadsAny help you have will be appreciated!!!

 

#Chatter

4 answers
  1. Mar 21, 2024, 1:06 PM

    I figured out the answer. In the Object Manager page layout, I had not included "question, poll, post" in the lightning and mobile actions options. I just dragged and dropped those and all was well! thanks everyone!

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In Chatter, what configurations do I need to make so that users cannot delete each other’s posts?

Amplifying information: All users must be under the same Profile.

#Chatter #Chatter Topics #Chatter
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Hello. I'm trying to complete this challenge "Collaborate with Feeds and Groups" but keep getting an error 

 

Challenge not yet complete in Cunning Panda Playground

We can't find a Chatter post that includes an inline image.

 

I've tried multiple images and all of the suggestions I can find like switching to classic but still keep getting the error. I've used a new playground and an existing one and still get the error. Any suggestions? 

 

#Trailhead Challenges  #Chatter

5 answers
  1. Apr 4, 2024, 2:10 PM

    Hi @Christina R Armenta, I am from the Trailhead help team. We are glad that the issue is now resolved.

    May I request you please mark the correct answer as Accepted Answer and close this thread so that it can be helpful for other Trailblazers as well who are facing the similar issue.

    Best Regards,

    Sathvika T

    Trailblazer Help

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Hello i have created an aura component and which i am calling it from opportunity action button

and using these for chatter

feedchatter aura component auto closing

 

forceChatter:publisher 

forceChatter:feed

The problem I'm encountering is that when I input text in the publisher and wait for 5 seconds, the modal closes on its own. Furthermore, even when I click on "Share," the modal also closes. How can I troubleshoot and resolve this issue?

 

Screenshot 2024-02-21 103714.png

 

#Salesforce  #Salesforce Developer  #Salesforce Admin  #Salesforce Developers  #Lightning Aura Component  #Chatter

1 answer
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I have users that are requesting additional information be added the chatter email notification. They'd like to see (service Cloud) Job number, job name etc. 

 

TIA. 

 

#Service Cloud  #Chatter

1 answer
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In my organization, the chatter setup is operational and functions correctly within the Chatter Application. However, I've noticed an issue where it is not updating properly on the tab next to the user details.

 

I would appreciate your assistance in resolving this matter. I have attached the screenshots for your reference.

 

Please guide possible solutions.

 

Thank you in advance.

 

#Salesforce Admin #Chatter 

1 answer
  1. Ajaypreet Singh Saini (Grantbook) Forum Ambassador
    Feb 29, 2024, 3:30 PM

    Hey @Sangeethraj K P, seems like you have chatter feed component on the page layout but not the chatter publisher.

    Make sure you edit the page and add that component.

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We are currently trying to add our leadership team to Salesforce as users; however, we want to limit how much they can do or see. We got their profile set up but realized that they couldn't view any Notes and/or Attachments for our inventory. From what I Googled, you have to have Chatter enabled to view those. However, we do not want them to have access to Chatter.

 

So, since they HAVE to have Chatter to view attachments/notes, how do I set up their profiles correctly to ensure that they have the access to notes/attachments but that Chatter is ENTIRELY hidden from them.

 

#Chatter

2 answers
  1. Feb 28, 2024, 10:30 PM

    Not exactly the solution I'm looking for, especially since that solution caused the Activity History to be completely hidden as well, alongside Chatter.

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