#Certification14 discussing

Hi @Jill Shafer

, 

I need your guidance regarding Salesforce certification maintenance and reactivation.

My Salesforce Certified Administrator and Advanced Administrator certifications recently moved to “Expired” status in April 2026 because I missed the maintenance deadline. The expiration happened only recently, and I wanted to check if there is any possibility to reactivate the certifications by completing pending maintenance modules or through any grace/recovery process, instead of retaking the full exams.

I also having difficulty reaching the correct support/help portal.

Any guidance or support contact details would be really appreciated.

Thank you in advance!

I appreciate you reaching out, and it's great to hear you're preparing for your Salesforce Administrator certification! That's an important milestone in your Salesforce career.

Regarding certification vouchers, here are a few legitimate ways to obtain one:

### Official Voucher Sources

**Trailhead Quests & Promotions**

- Salesforce occasionally offers vouchers through special Trailhead quests or community events. Keep an eye on Trailhead announcements and the Trailblazer Community for these opportunities.

**Salesforce Events**

- TrailblazerDX, Dreamforce, and World Tours sometimes include vouchers for attendees or participants in specific sessions.

**Employer Sponsorship**

- Many companies invest in their employees' certifications. Check with your employer's learning & development or HR team to see if they offer certification support.

**Trailblazer Community Groups**

- Local Salesforce user groups or community-led study groups sometimes have vouchers to distribute. Connect with your local Trailblazer Community group.

**Salesforce Partners**

- If you work for a Salesforce partner organization, they may have access to vouchers through their partnership benefits.

### A Word of Caution

I'd encourage you to be careful about accepting vouchers from unknown sources, as Salesforce has policies around voucher usage and sharing. Using vouchers inappropriately could impact your certification status.

### Alternative Approach

If you're unable to secure a voucher soon, consider that the investment in the certification exam fee (currently $200 USD, with a $100 retake fee if needed) is often worthwhile for career advancement. Many find that the certification pays for itself through new opportunities.

Keep up the great work with your exam preparation, and best of luck when you do take the Administrator exam!