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#Certification15 discussing

Which is the best site to access Salesforce AI Associate exam practice questions? I have covered the entire content and would like to take sample exams to prepare adequately.

2 answers
  1. Feb 26, 1:04 PM

    Currently preparing with 155 questions set available at PASS4SUREXAMS which appears to be too good with decent explanations and references to each questions.

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Salesforce has revoked online proctored option from Webassessor. Im not able schedule remote exam. I only see 2 options i.e. Onsite and Event proctored. I raised a couple of support tickets with Salesforce but haven't received a response. On reaching out to the Kryterion support, I was asked to connect with Salesforce on this.

 

Kindly assist.

11 answers
  1. Feb 17, 9:03 AM

    I took the AI specialist exam in december 2024, now when I am trying to take another exam, I am facing the same issue, can anyone help me how to get this resolved? 

     

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Hi all ,I started learning salesforce administration and i'm new to this community , as a beginner what would be the topic should i need to learn and as well any guidance to prepare for admin certification .Thanks!

2 comments
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Hi Team,

 

I was taking my salesforce data cloud consultant examination on 19th Oct, 2023. After 1 hour of taking the test, I got a warning on the screen with no mention about any specific details. My test got resumed. After a minute or so the examiner asked me to show the surrounding ( the walls, desk etc ) . I followed their instructions and showed them the whole room. I had a couple of necessary items on my desk like the pen stand, water bottle, and Government ID cards for verification purposes, and there was a TV behind me on the wall even does not even operate. They suspended my test without stating any clear reasons by just mentioning that I will get mail from the support team on further steps which I haven't received yet and it's been over 10 days. 

I myself reached out to Kryterion support team, and they reverted back with the following message.

Kryterion support: Your exam has been suspended. We are unable to effectively and properly proctor your exam due to your failure to meet certain behavioral or environmental requirements identified by the test sponsor. You have been alerted of behaviors or testing environment infractions that inhibit effective proctoring and you have acknowledged these alerts. The permissible limit of alerts set by the test sponsor has been reached. For this reason, you may not continue your exam. Your responses received up to this point will be reviewed or submitted and your test sponsor will notify you of the final results, if applicable.

It is very sad to see the above response as there was just 1 warning from support guy and that too it was not clear. 

I have already opened a case with the trailhead support team. Case no. #01053638 but no response yet. 

I have given other certification exams ( google cert examinations to be more specific ) through the same test partner i.e Kryterion. And I have never faced such an issue before. The environment check is usually done before the start of examination along with Identity check ( checking the govt issued ID card ) and the same were mentioned in the video that is played before the launch of examination. All of this ID card checking, room/environment checking didn't happen prior to the start of examination. This ideally shouldn't happen because checking the environment in middle of taking test simply breaks the flow and concentration of one taking the test. 

 

Getting this certification is really important for me for my job and career as I am going to embark on a new journey with salesforce. I have put my heart and soul in the preparation. Getting kicked out in the middle of taking test without proper response and that too when I have already answered all the questions is really disheartening. 

I sincerely request the team to look into my case and suggest further steps to reschedule my exam at the earliest possible.

 

Hoping to hear back soon.

 

Thanks and regards,

K. Sumanvita

SpringML( Salesforce partner company )

 

@* Trailhead Official * @Praveen Biyani (Support) @Kermit Del Rosario @Bhavin Patel @Ramu Goud Sunkari (Support) @Salesforce Support @Certification Exam Resources @Salesforce Trailhead @Nikitha Gottumukkala (Support)

52 answers
  1. Mohit Kumar Agarwal (Dell Technologies) Forum Ambassador
    Nov 7, 2023, 1:28 AM

    Please be patient certification support team will definitely get back to you, it might take time. Once, I also faced similar issue and raised a case that time it took around 20-25 days I guess.  In most of the cases they'll provide a voucher to reschedule exam or it'll get reschedule by them. Don't worry.

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5 answers
  1. Feb 5, 1:07 PM

    I highly recommend Focus on Force practice exams. It helps prepare you for the format of the exam. I had to take it twice and the first time I didn't do any practice exams. I knew a lot of information, but when I got into it, I really was thrown by the formatting of the questions. The practice exams allowed me to be prepared for that and really focus on the actual knowledge I had. 

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Hi Team,        I was taking my Salesforce certified AI associate exam on 27 Jan 2025. After 1 hour of taking the test, I got a warning on the screen with no mention about any specific details. My test got resumed. After a minute or so the examiner asked me to show the surrounding ( the walls, desk etc ) . I followed their instructions and showed them the whole room. I had a couple of necessary items on my desk like the Government ID cards for verification purposes.        I myself reached out to Kryterion support team, and they reverted back with the following message.        Kryterion support: Your exam has been suspended. We are unable to effectively and properly proctor your exam due to your failure to meet certain behavioral or environmental requirements identified by the test sponsor. You have been alerted of behaviors or testing environment infractions that inhibit effective proctoring and you have acknowledged these alerts. The permissible limit of alerts set by the test sponsor has been reached. For this reason, you may not continue your exam. Your responses received up to this point will be reviewed or submitted and your test sponsor will notify you of the final results, if applicable.        It is very sad to see the above response as there was just 1 warning from support guy and that too it was not clear.        Getting this certification is really important for my job and career as I am going to embark on a new journey with salesforce. I have put my heart and soul in the preparation. Getting kicked out in the middle of taking test without proper response and that too when I have already answered all the questions is really disheartening.        I sincerely request the team to look into my case and suggest further steps to reschedule my exam at the earliest possible.            Hoping to hear back soon.        Thanks    Ritik Patel  

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1 answer
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Hi All,

Today, I took my Salesforce Certified AI Associate exam as Vaishnavi Sonavane, which was correctly displayed at the test center. However, the generated certificate shows my father's name, Nayan Annadeoji Sonavane. Please assist me in resolving this discrepancy urgently.

I have already raised a ticket with salesforce.

#Salesforce #Certification

Thanks

 

#Certifications

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