4 answers
Hi,try using below code for backgroud color of heaeders in your CSS:host { --lwc-tableColorBackgroundHeader : ⌗820000;}Similarly use standard variables like "--sds-c-card-color-background" for lightning card.
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My employer is consolidating tools to the Salesforce platform across many departments. As the company KM Manager, I have been tasked with migrating our existing knowledge base to Salesforce. I started the Setup & Manage Salesforce Knowledge
unit, which is helpful. However, I've reached a point in the "Manage Cases Using Articles" section that presumes I should have set up certain custom cases previously.
The problem is there's nowhere I can find a list of Prerequisite Trails (e.g., before starting this module, you should complete X and Y). Does such a flow exist somewhere? While some departments have used Salesforce for other functions, it's a new tool for me and my team.
The Playground concept is fantastic, and I appreciate the hands-on, guided learning. But it's a little frustrating to reach a point that presumes something outside the module was already completed when it hasn't been done yet.
#Trailhead Challenges #Knowledge Articles #Lightning Experience
1 answer
Eric Burté (DEVOTEAM) 
Forum Ambassador
Hello @Kenneth Nuckols
you don't need prerequisites here. Just make sure you have well created the case as requested at the beginning of the same unit ("Create a case" section, after the introduction).
Then make sure that you use a list view as "All Cases" allowing you to see all cases with no filters.
PS : below the instructions from the " Create a Case" section :
Create a Case
Next, create an inquiry case for Edge Communications.
- In the Service App, click the Cases tab.
- Click New.
- If asked to select a Record Type, select Inquiry. (This is only applicable if you have completed the Set Up Case Escalation and Entitlements project.) If you do select inquiry, you’ll need to add the Articles related list to Inquiry Case Layout.
- In Setup click Object Manager and select Case
- In Case Page Layouts, if there is an Inquiry Page Layout, click edit.
- Add the Articles related list to the page layout.
- Click Save and Yes.
- Fill in the case information.
- Contact Name: Rose Gonzalez
- Account Name: Edge Communications
- Case Origin: Phone
- Subject: Solar PanelsCopy
- Description: Solar Panels need maintenance work. How do I maintain my Solar Panels?Copy
- Click Save.
Eric
8 answers
Hi Calvin,Thanks for checking on this, I checked further and seem like you would need to have salesforce Feedback Management License in your org.https://help.salesforce.com/s/articleView?id=sf.concept_survey_licenses.htm&type=5If you want to enable in playground org, enable survey and you should see the option.Setup-->Quick Find-->Survey Settings-->Enable Surveys.https://trailhead.salesforce.com/content/learn/projects/design-and-distribute-surveys-with-salesforce-feedback-management/get-started-with-salesforce-feedback-managementHope this helps...Thanks,
1 answer
Hi Sagar,Greetings!Once the component is deleted then it can't be restored.If the component is available in any other org then,we need to retreive the metadata an deploy it again.Reference:https://help.salesforce.com/apex/HTViewSolution?id=000181984&language=en_USKindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.Warm Regards,Shirisha Pathuri
3 answers
Hi Athira Venugopal,
To Enable feed items do follow the below steps1-Go to setup2-Go to support setting3-Click edit4-Select the check box for Enable Community Case Feed Action and Feed items5-click Save
To Enable chatter on your community
1-Go to setup
2-search chatter
3-check on Enable
After that go to the community workspace
1-Go to Administration
2-Click on preferences
3-Enable direct messages
If you find this solution is helpful for you please mark the best answer
6 answers
Hi Jonathan,
You can filter the campaing member list based on the status ("Open" in your case) from the campaign member view. So this list will have all the members with open status. And then instead of selecting every individual, you can select all records on page at one go and then do the Send List Email. Please refer this below article on it :- https://help.salesforce.com/articleView?id=sf.email_list_email_create.htm&type=5If the above information helps, Please mark it as best answer.
Regards,
Priya Ranjan
2 answers
There are a few reasons why your update photo on profile page might not be working. Here are some of the most common reasons and how to fix them:You are not logged in. Make sure you are logged into your Instagram account before trying to update your profile picture.The file size of your profile picture is too large. Instagram profile pictures can only be up to 1080 x 1080 pixels in size. If your profile picture is larger than this, you will need to resize it before you can upload it.The file format of your profile picture is not supported. Instagram only supports JPG, PNG, and GIF file formats for profile pictures. If your profile picture is in a different format, you will need to convert it before you can upload it selfie props (https://selfy.photo/our-props/).Your internet connection is slow. If your internet connection is slow, it may take longer for your profile picture to upload. Try waiting a few minutes and then try again.There is a problem with Instagram's servers. If there is a problem with Instagram's servers, you may not be able to update your profile picture at all. In this case, you will need to wait until Instagram fixes the problem.If you have tried all of the above and you are still having problems updating your profile picture, you can contact Instagram support for help.
On the Feed component, there are 2 refresh buttons. I understand that one if to update all the feeds and the one at the bottom is to update only that specific feed, for example logged calls. Is that correct?
It also seems we cannot remove one of the refresh buttons. Is that correct?
Thank you in advance
1 answer
Hi Nani,I am assuming that the above details belong to a particular account like the addresses and all so I would request you to try checking the below link that shows the contacts of the account page that it is placed on.>> https://www.sfdckid.com/2019/08/salesforce-lightning-component-to-display-contacts.htmlAs shown in above to show contacts you can query the addressed, contacts and then show in a similar way, let me know if this helps and in case if this comes in handy can you please choose this as the best answer so that it can be used by others in the future.Regards,Anutej
5 answers