#Lightning Experience14 discussing

Hi everyone,

I’d like to understand whether Zoom Phone, RingCentral, and Agentforce (including Prompt Builder) can be integrated with or used within Salesforce Experience Cloud.

Specifically, I’m looking for information on the following:

1. Zoom Phone: Can Zoom Phone be integrated with Experience Cloud for making and receiving calls? Are features such as click-to-call, call logging, and CTI supported for community users?
2. RingCentral: Does RingCentral support integration with Experience Cloud? If so, what calling and telephony features are available to external or community users?
3. Agentforce and Prompt Builder: Can Agentforce agents be deployed within an Experience Cloud site? Can prompts created using Prompt Builder be used by community users, and what are the available options and limitations?
4. Licensing requirements: What Salesforce licenses, Experience Cloud licenses, Agentforce licenses, or third-party subscriptions are required to enable these features?
5. Configuration and limitations: Are there any additional setup requirements, supported integration approaches, permissions, or known limitations to consider?

If anyone has implemented these solutions, I’d appreciate details about the recommended approach, licensing costs or requirements, and any practical experience or documentation you can share.

Thanks in advance! 

import { LightningElement, track  } from 'lwc';
import { ShowToastEvent } from 'lightning/platformShowToastEvent';
import { createRecord } from 'lightning/uiRecordApi';
import { reduceErrors } from 'c/ldsUtils';
import OPPORTUNITY_OBJECT from '@salesforce/schema/Opportunity';
import NAME_FIELD from '@salesforce/schema/Opportunity.Name';
import CloseDate_FIELD from '@salesforce/schema/Opportunity.CloseDate';
import StageName_FIELD from '@salesforce/schema/Opportunity.StageName';
export default class LdsCreateOpportunity extends LightningElement {
    @track opportunityId;
    // errorInfo = undefined;
    name = '';
    closeDate = new Date('December 17, 2019 03:24:00');
    stageName = 'Prospecting';
   // @track error;
    handleNameChange(event) {
        this.opportunityId = undefined;
        this.name = event.target.value;
    }
    createOpportunity() {
        const fields = {};
        fields[NAME_FIELD.fieldApiName] = this.name;
        fields[CloseDate_FIELD.fieldApiName] = this.closeDate;
        // fields[StageName_FIELD.fieldApiName] = this.stageName; // - this breaks the save by omitting the required stage name field
        const recordInput = { apiName: OPPORTUNITY_OBJECT.objectApiName, fields };
        createRecord(recordInput)
            .then(opportunity => {
                this.opportunityId = opportunity.id;
                this.dispatchEvent(
                    new ShowToastEvent({
                        title: 'Success',
                        message: 'Opportunity created. Message goes here!',
                        variant: 'success'
                    })
                );
            })
            .catch(error => {
                this.dispatchEvent(
                    new ShowToastEvent({
                        title: 'Error creating record',
                        message:'Here is the error:' + error.body +  ' reduce: ' + reduceErrors(error).join(', ')  + 'status:' + error.status + '  ;status text' + error.statustext,
                        variant: 'error'
                    }
                    )
                );
            });
    }
}

below is the set of java code.

import org.apache.pdfbox.multipdf.Splitter; 
import org.apache.pdfbox.pdmodel.PDDocument;
import java.io.File; 
import java.io.IOException; 
import java.util.List; 
import java.util.Iterator;
public class SplitPages {
   public static void main(String[] args) throws IOException {
      //Loading an existing PDF document
      File file = new File("C:/PdfBox_Examples/sample.pdf");
      PDDocument document = PDDocument.load(file); 
      //Instantiating Splitter class
      Splitter splitter = new Splitter();
      //splitting the pages of a PDF document
      List<PDDocument> Pages = splitter.split(document);
      //Creating an iterator 
      Iterator<PDDocument> iterator = Pages.listIterator();
      //Saving each page as an individual document
      int i = 1;
      while(iterator.hasNext()) {
         PDDocument pd = iterator.next();
         pd.save("C:/PdfBox_Examples/sample"+ i++ +".pdf");
      }
      System.out.println("Multiple PDF’s created");
      document.close();
   }
}