i had completed the 1st challenge still not able to earn points
#Trailhead Challenges
i had completed the 1st challenge still not able to earn points
#Trailhead Challenges
Hi everyone,
I'm having a strange issue happening to a few users. We're currently working on implementing Salesforce and have some users testing functionality in the Full Sandbox. Users are not part of the privileged group that requires passkeys but we want them to have and use them since the requirement is coming anyways.
A lot of users set up MFA with Duo and added the Chrome browser Passkey for the phishing resistant requirement. They seem to not be having an issue until today for some of them. I have tried having them delete their passkey and create a new one, which now only prompts for phone or a physical security key, not letting them use Chrome's built in one. Further, when trying to go through with the QR code and using their phone, they receive a prompt to try again and it recurses like this.
So far it's 2 users, who don't have privileged access permissions. They were using Chrome passkey for a while but that stopped working today. I have verified that they don't have Lighting Login enabled as one help article showed. Their Google Password settings have all relevant passkey options enabled. I myself as System Admin use Chrome Passkey and it has been working fine for me.
Any ideas on how to troubleshoot this issue?
Thanks @Ajaypreet Singh Saini, I have done this with them and when they use their phone to scan the QR code, they get an (unhelpful) error just saying, "Something went wrong, please contact your administrator," not allowing them to register their phone as a security key. Nobody has a usb security key as of right now.
I created a Custom Theme, but it does not appear that the settings for Worksheet Titles are being applied. Any advice is appreciated. Thank you. Dave
"worksheet-title": {
"font-color": "
#878a8f",
"font-family": "Tableau Semibold",
"font-size": 14
},
#Tableau Desktop & Web Authoring
Hi David,
Before you file it as a bug, check if those titles were ever edited by hand. When you open Edit Title and change the font, size or colour there, Tableau saves that formatting on the title text itself. The Custom Themes help page says this directly: even with Override, an imported theme doesn't replace formatting done in the rich text editor, and Edit Title is that editor. A template workbook is the classic place for this, because someone styled the titles once and it stuck. Also check you picked Override and not Preserve when you imported the theme, since Preserve keeps whatever formatting the workbook already has.
Easy test: add a new sheet to the same workbook and don't touch its title. If the new one comes out in
Tableau Semibold 14 and the old ones don't, it's the per-title formatting, not the theme.
I checked the behaviour with Format > Workbook > Worksheet Titles on Superstore (screenshot): the sheet with the untouched title changed, the one I had formatted in Edit Title kept its own font and colour
To fix the existing titles: right-click the title, Edit Title, click Reset, OK. That puts it back to the default title and the theme can style it again. If a title had custom text you'll have to retype it after the reset, just don't change the font while you do.
Hi Trailhead team,
I'm working on the
Advanced Agentforce Flow Administration superbadge. The step "Update a Prompt Template with Recent Cases" keeps failing, even though the template works as specified.
I keep getting this checker error: "
The prompt template ‘Equipment Repair or Replace Recommendation’ isn’t configured with a dynamic resource for Store name and Equipment asset name. Review the 'Update a Prompt Template with Recent Cases' scenario and related Help article section for flow configuration requirements."
Current configuration
Flow: Gather 5 Most Recent Cases
(Template-Triggered Prompt Flow, active).
It passed "Create a Flow That Gathers Recent Cases".
- Inputs: accountInfo (Account record), assetName (Text), and assetInfo (Asset
record, added while troubleshooting)
- Get Asset: AccountId = accountInfo.Id AND Name = assetName
- Get recent 5 cases related to the store: AccountId = accountInfo.Id, AssetId
= Get_Asset.Id, Type = Equipment Malfunction, sorted by CreatedDate
descending, limit 5
- It loops over the cases and adds Case Subject: {Subject} / Case Description:
{Description} as prompt instructions
Prompt template: Equipment Repair or Replace Recommendation
- Template inputs: Store (Account) and Asset (Asset), both required
- Body: Store: {{Input.Store.Name}}, Equipment: {{Input.Asset.Name}}, and
{{Flow.Gather_5_Most_Recent_Cases.Prompt}}
- Flow input mapping: accountInfo ← Input.Store, assetName ← Input.Asset.Name,
assetInfo ← Input.Asset
It works: for CCC Toronto 325 with "Grandioso 7 - Toronto 325", the Resolved
Prompt shows the store name, the asset name and the 4 expected malfunction
cases
. The flow debug log returns the same 4 cases.
I am out of ideas and would appreciate some help
Hello all!
My team and I are in the process of trying to figure out how to approach the new MFA requirement for our contracted users. Our normal employees utilize active directory/DUO SSO to meet the new MFA requirements which works well. However, our issue now lies with our contracted employees; we do not put these users into Active Directory nor do we create company emails for them. We would like to avoid setting up salesforce passkeys to keep everything internal. What are my options?
By Security Keys, do you mean hardware key (like a Yubikey) or a passkey pin (so 4-6 digit code stored locally on the device)?
How can I change the title of service event/tooltip from SA-XXX (service appointment number) to my custom field name? This is for FSL Managed Package - Dispatch Console
Example: the current is SA-XXX / Name
I want to omit the SA-XXX
#FSL Gantt #Salesforce Field Service #Field Service Lightning
Hi, have you looked at this already: https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000G5nXiSAJ
Thanks!
Hi everyone,
I'm trying to pull direct and influenced donations in a campaign hierarchy. I built the report for
all time, but i also need to narrow the report down to a specific timeframe (Q1, Q2, etc). The report type i made for all time is called "Campaigns with Influenced Donations (Customizable Campaign Influence)". I need to copy the report i made to include payment page fields but i don't see this available and I don't know if i have the ability to make this myself.
#Campaign Influence #NPSP #NPSP Admins #Campaign Influence Models #Reports & Dashboards #Reporting #Reports #Custom Fields
Hi all!
I am experiencing an issue with my Tableau dashboard scroll position. When I navigate to different tabs on my dashboard, the scroll position will reset to the bottom of the dashboard. It does not matter if I have scrolled to the bottom or not when on the current page.
I am using Tableau Desktop to build, Tableau Public to publish, and am embedding the dashboard on a private company-wide site. The issue reproduces on Tableau Public and embedded on my private company site. I have published dashboards using these steps before, and have not run into this issue before.
I have managed to rule out the following solutions:
Does anyone have any advice for this issue? Thank you!
Hi everyone,
I sent an email from Marketing Cloud Next and the Link Name column in the email engagement report is empty for my CTA. I’d like to understand how to correctly set a link name so that each CTA can be identified in the report.
Scenario 1: Custom HTML
I imported custom HTML where the CTA is a standard anchor with an alias attribute:
html
<a href="https://example.com" alias="CTA_Book_Appointment" target="_blank">Book an appointment</a>
The link is tracked (the URL is rewritten), but Link Name is blank in the report.
Scenario 2: Native builder
Additional questions
I couldn’t find official documentation for Marketing Cloud Next on this, only the Engagement docs on link tracking. Any pointer to the right documentation or a working example would be greatly appreciated.
Thanks!
#MarketingCloudNext
Hi all,
I am doing reports to show all quotes against each account over 5 year period. We utilise different structure for each department, some just on opportunity (transactional ones); some on standard quote object "Quote" (simpler product quoting); and some on "SBQQ__Quote__c" (more co0mplex product quoting).
Some accounts may have some of each type, some only 1 type, or none at all.
All is OK, except that when an account none of any, it shows as quantity "1" in record count (whether choose unique count or not). Apparently Salesforce classes these empty rows as 1, as it has account on it. This happens on a matrix report (which is what I need).
The work around i can see is to add a custom field field to each object reporting on, that just has value of "12", and then count sum of this field.
If anyone knows a better way, please advise. FYI, I this is also on Joined reports (joined all three objects).
I need to use the with or without related records, so that we show accounts with no action.
Ideally, salesforce should add a toggle to include or exclude null rows in counts - any ideas out there already i can upvote (in the vane hope of it getting done before i retire...lol)