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Hi all, 

in the FSL dispatcher console GANTT chart we would like to show for each service appointment(yellow box in the pic below) the value of a custom text field "FullName__c" on service appointment instead of the name of the service appointment "SA-0107". If it´s not possible to replace it we would like to add this additional text after the service appointment number.We don´t like to hover the service appointment box to get that detail.

How to accomplish this? Thank you in advance.

 

How to change service appointment yellow slot text in FSL Dispatcher console?

2 answers
  1. Apr 13, 2022, 7:56 PM

    Hey Daniel, there is a Gantt Label Field (Text) on the Service Appointment, which can be filled in manually or through Automation.  If there is a value in that Field it will override that default SA - 0107 value you have highlighted in your screenshot.

     

    Hope this helps!

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