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Kazi Afroz Alam posted in #Tableau Desktop & Web Authoring
Mar 29, 11:35 AM

 Only “Default” and “Filled” shapes visible in Tableau Public – missing other shape folders

 

 

Hi everyone,

I recently installed Tableau Public (version 2026.1) on my Windows system. The installation is on my D drive, while the “My Tableau Repository” folder is located in my Documents folder on the C drive.

Inside the repository, I can see the Shapes folder, but it is completely empty (no subfolders inside it).

When I try to use shapes in a worksheet:

  • I drag a dimension to the Shape mark
  • Go to Shape → More Shapes

I only see:

  • Default
  • Filled

I do not see other folders like Arrows or Weather that are mentioned in some tutorials.

What I’ve tried:

  • Restarted Tableau Public
  • Confirmed repository path is correct
  • Verified Shapes folder location

Question:

 

Is it normal for Tableau Public to only show “Default” and “Filled” shapes? 

Or am I missing some default shape folders/files?

Also, do I need to manually add custom shapes to use more options?

Any guidance would be appreciated. Thanks! 

 

#Tableau Desktop & Web Authoring  #Tableau Public  #Tableau  #Tableau Community Updates

Tableau Shapes issue.jpeg
1 comment
  1. Tanmay R (NTT Advanced Technology)
    Apr 17, 2:08 AM

    Hello @Kazi Afroz Alam

     

     

    It is indeed strange that you do not see any shapes other than "Default" and "Filled". 

     

    On my local installation of Tableau Public 2026.1, I have verified that I can use many different types of shapes. 

     

     

    Hello It is indeed strange that you do not see any shapes other than

     

    This issue could be due to an installation error, and could be fixed by simply uninstalling, deleting your Tableau Repository (usually under Documents/My Tableau Repository); and then doing a fresh install of Tableau Public. 

     

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Y M
Apr 14, 2:52 AM
Can we transfer ownership of a Tableau Public viz WITHOUT changing the embed URL?

Hi everyone, 

 

We are currently planning to embed a dashboard on our company website using Tableau Public. 

When the employee who published the dashboard leaves the company, we need to transfer the ownership of the viz to a new person's account. 

 

However, we want to keep the same embed URL because changing the URL requires updating the HTML code on our live website, which is costly. 

 

I found a thread from 2019 saying that transferring ownership is not supported on Tableau Public, and the only way is to let the coworker download the viz and publish it to their own account (which generates a completely new URL). 

Is this still true in 2026? My questions: 

 

Is there any new feature to transfer ownership to another account while keeping the existing URL? 

 

If not, is using a "shared/team Salesforce account" the only best practice to maintain the same URL for website embedding when personnel changes? 

 

Thanks in advance! 

 

#Tableau Public

1 answer
  1. DIEGO FERNANDO MARTINEZ RODRIGUEZ (Modux)
    Apr 15, 1:18 PM

    @Y M

     

    Hi, my answers below: 

     

    The only way is to let the coworker download the viz and publish it to their own account (which generates a completely new URL). Is this still true in 2026? 

    Yes, it is true. 

     

    Is there any new feature to transfer ownership to another account while keeping the existing URL?  

    No, it is not possible. 

     

    If not, is using a "shared/team Salesforce account" the only best practice to maintain the same URL for website embedding when personnel changes?  

    Yes, as a best practice orgs should create an account for the org and use it to publish their contents. That way they will keep the dashboards under the same account. 

     

    If this post resolves the question, would you be so kind to "Accept this Answer"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you. 

     

    Regards, 

     

    Diego Martinez 

    Tableau Visionary and Tableau Ambassador 

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Venkat M asked in #Tableau Pulse
Apr 13, 6:36 AM
Help Needed: Tableau Desktop Output Replication in Tableau Pulse

Hi Team,    I have created this output in Tableau Desktop and now need to replicate the same output in Tableau Pulse. I have attached the Tableau workbook for your reference. Kindly assist me with the steps.  

TABLEAU PULSE.twbx
2 answers
  1. Eduard Nizamov (01.tech)
    Apr 14, 1:41 PM

    Greetings, @Venkat M

     

    Tableau Pulse can't replicate arbitrary Desktop worksheets 1:1 - it only supports predefined metric templates, not custom chart layouts, dual axes, or parameter-driven views. Create a metric on your published data source with the right aggregation and time grain, then configure it in Pulse with the same filters and breakdown dimensions. If you need the exact chart design, you'll need to publish the Desktop worksheet to Tableau Cloud/Server since Pulse focuses on automated insights rather than custom visualization. 

     

    Best regards

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Waalstad Internet
Apr 12, 3:29 PM
Cannot download data anymore from Tableau Public

Tableau Public error.  

I cannot download data anymore from different maps. I get a 404 from Tableau. See picture. 

Anybody knows why? 

 

Fred   

Cannot download data anymore from Tableau Public

 

 

 

#Tableau Public

5 answers
  1. DIEGO FERNANDO MARTINEZ RODRIGUEZ (Modux)
    Apr 13, 11:10 PM

    @Waalstad Internet

     

    Hi, it seems that by the end of the week the issue may get resolved. As I said, I am only a volunteer, the devs are aware of the problem, they have identified the root cause, and they are working in a solution.  If I know more, I will keep you posted. 

     

    If this post resolves the question, would you be so kind to "Accept this Answer"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you. 

     

    Regards, 

     

    Diego Martinez 

    Tableau Visionary and Tableau Ambassador 

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Venkat M
Aug 21, 2023, 11:58 AM
Difference between data blending and cross database join in tableau.

Hi,

Difference between data blending and cross database join in tableau.

 

Regards,

tgvr

1 answer
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Venkat M
Nov 29, 2023, 3:52 PM
How to create calculation previous month sales i need every month 1st &2nd & 15th &16th. current month 1st to till date.

Hi Team,

 

How to create calculation previous month sales i need every month 1st &2nd & 15th &16th. current month 1st to till date.

Please help me how to create calculation.

 

Please find the attached file.How to create calculation previous month sales i need every month 1st &2nd & 15th &16th. current month 1st to till date.Regards,

Tgv

Challenge.twbx
3 answers
  1. Chris Geatch (British Airways)
    Nov 29, 2023, 4:40 PM

    Well, since that's just the same image as in your question, a little more clarification might have helped, but I'll take a guess.

    DATEPART('day',[Order Date1]) IN (1,2,15,16)
    OR 
    DATETRUNC('month',[Order Date1]) = DATETRUNC('month',TODAY())
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dulu du
Mar 26, 6:07 AM
Tableau Public returns to blank login screen after entering correct credentials, web login works fine

Hello everyone, 

 

I want to publish a dashboard I created to Tableau Public. However, after entering the correct username and password on the login screen, it loads for a moment and then returns to the blank login page again. I have been unable to log in successfully. 

 

I can log in without any issues on the Google Chrome web version, but the login keeps failing in the Tableau Desktop application. There are no error messages; it simply keeps redirecting back to the blank login screen. 

 

Tableau Public returns to blank login screen after entering correct credentials, web login works fine

 

#Tableau Public

2 answers
  1. dulu du
    Apr 11, 5:42 AM

    @Don Wise

      

     

    Thank you for your reply, but the solution did not work. Fortunately, I have been able to connect successfully after purchasing the activation code. I am not sure if this is related to my previous free trial period.

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Diane Royer (Malone University)
Sep 23, 2021, 3:09 PM
Data on Tableau Public has stopped refreshing, anyone know why?

I have a workbook published out on Tableau Public. The data source for the workbook was an extract of a .csv file. There had been a button there to request refresh and schedule a refresh so that the data stayed updated. That button has disappeared and my data is no longer refreshing. I tried changing the data source to be an extract of a Google Sheet, but that didn't work either. Our University webpage has a link to this workbook, so it really needs to stay up to date. Is there a way to do that on Tableau Public? Is there any way to get that "request refresh" button back?

4 answers
  1. Tableau Community Forums Member (Inactive) (Salesforce)
    Sep 24, 2021, 4:47 AM

    Hello Diane,

     

    When you save the workbook (using datasource from Google Sheet) to Tableau Public, have you checked "Keep my data in sync with the data source and embed my credentials"?

    "Request Data Refresh" button won't appear if this option is not checked.

    Hello Diane, When you save the workbook (using datasource from Google Sheet) to Tableau Public, have you checked 

    Regards

    Lei

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Tableau Community Forums Member (Inactive) (Member of the Tableau Community Forums at Salesforce)
Aug 28, 2023, 9:38 AM
How do I implement a football (soccer) action heatmap

I have data of Messi and Ronaldo's career club goals, with each row denoting a goal. There is a column called 'Position' which denotes the player's starting position (CF, RW, LW, etc.) for that particular match where the goal was scored.

 

My idea is to make a football field-shaped heatmap, where the position of the heatmap cells on the field correspond to the position. For example, the cell to count total goals scored in CF position is in the centre and RW on the right side.

 

This visualisation: https://flowingdata.com/wp-content/uploads/2022/02/premier-league-territory-400x250.png is a good idea of what I am trying to achieve, although the cells would be fewer, larger, and be just on one half of the field (since Messi and Ronaldo do not play in defense).

 

I could just make a standard heatmap and add a football field PNG as a background image, but I do not know how to manually arrange the square marks to my desired layout, or resize each mark individually.

 

Any help is appreciated!

5 answers
  1. Nach venis
    Apr 9, 1:17 PM

    You can load the dataset into a custom object, map Position as a picklist, and use Record Types if Messi and Ronaldo need separate layouts. For quick visuals, a simple report chart or a small dashboard component works fine. I’ve compared trends before with RubiScore football fixtures & scores to double-check positions and stats, and it helped me keep the data clean while building formulas.

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Stanislava Petrikovic (Data Analyst at ManpowerGroup Australia)
Mar 30, 8:43 AM
union could not find referenced file

Last year I created a published data source of a union of excel files, it was set up as an extract scheduled on refresh with UCN location. It all worked. Now the refresh stopped when I press the refresh I receive a message ‘could not find referenced file’. The pathway is a mix of random letters and numbers instead of correct pathway. 

How do I correct the pathway? 

As it is a published data source,  there are multiple dashboards attached to it, some personal space created by users online. I am looking for a solution that relinks the published data source instead of republishing workbooks.  

 

#Tableau Public

 

 

#Tableau Cloud  #Tableau Server

3 answers
  1. Stanislava Petrikovic (ManpowerGroup Australia)
    Apr 7, 3:43 AM

    Correction: I user Tableau Desktop to link union and Excels, then publish data source to Tableau Server. As mentioned, it worked for a year on daily refresh.  

    now when I click on 'Edit data source' in Tableau Server I got the attached message.  

     

    @Jim Willed I am struggling to open the publish datasource from Tableu Server to Tableu Desktop to repoint to the corrrect location. Can you direct to step by step process pelase?

    Fake.PNG
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