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We're syncing several tables from Amazon Redshift into Salesforce Data 360 via a Redshift Connector. Our initial ingestion consumed a large percentage of our Data Service Credits, so we're now trying to understand the credit implications of subsequent updates. 

 

Question:

If an entire source table in Redshift is updated (e.g., a bulk UPDATE that touches every row, or a full table rebuild/recreate), does the next Data 360 refresh treat this as a full re-ingestion — consuming roughly the same number of credits as the initial load? Or does Data 360's incremental sync still detect and ingest only the changed rows in that case? 

 

What we've already tried:

  • We've set up incremental sync using a datetime field per Salesforce's documentation.
  • We created Redshift views (rather than syncing raw tables directly) to limit scope and reduce transformation-related credit consumption, since we confirmed transformations also draw from the credit pool.

 

Additional question — guardrails: What's the recommended way to set up guardrails against unexpected credit overspend on Redshift-connected streams? Specifically: is there a way to cap or alert on credit consumption per data stream/connector, or to simulate/estimate credit cost before a scheduled refresh runs against a large or recently-modified table?

2 answers
  1. Aug 21, 5:01 PM

    Hey Thomas, 

     

    Yes, a bulk update that touches every row will trigger a full re-ingestion at roughly the initial-load cost. Incremental sync works off your cursor datetime field, it pulls any row where that field is newer than the last sync point. It doesn't diff actual content, so if every row's timestamp advances, every row looks new and gets re-pulled. A full table rebuild/recreate causes the same result. Ingestion is metered per row processed, so re-ingesting the full table costs close to the original load (upserts by primary key, so no duplicates, but you still pay to process every row). 

     

    To avoid this: only update the datetime field on rows that actually changed, leave others untouched, and avoid full table rebuilds/recreates for the same reason. 

     

    On guardrails: 

    - Digital Wallet is Salesforce's built-in credit tracking tool, shows real-time and historical usage by type, and supports threshold alerts (commonly set at 70-80%) so you're warned before a runaway refresh drains the pool. 

    - There's no native hard cap per stream/connector, alerts are the mechanism, not a stop-gap. 

    - There's no built-in cost simulator before a scheduled run. Estimate manually using row count × the rate-card multiplier for your usage type, and watch Digital Wallet trends after each run. 

    - Consider splitting high-churn tables into their own stream so a bad restamp event is easier to isolate and spot in reporting. 

     

    Reference:

    https://help.salesforce.com/s/articleView?id=data.c360_a_data_usage_types.htm&language=en_US&type=5

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Bring your coffee, questions, experiences, and opinions — our inaugural Datablazers Coffee Chat 

is happening next Tuesday, August 25 at 9am PT, and we want you there! 

 

This is your space — a casual, conversational hangout where practitioners in this community explore the questions we're all working through, swap approaches, and learn from each other. Hosted by fellow Datablazers @Mehmet Orun and @Anu Pandey

 For our first conversation, we're tackling a question a lot of us wrestle with: 

How do you know where you're going with your data architecture before you start building the pipes?

 

Come ready to think out loud with the group — through open discussion and breakout rooms, we'll dig into the decisions that should come before picking connectors, integration patterns, or platforms.

 

Register here and let us know if you're joining in the thread! Bring your coffee, questions, experiences, and opinions — our inaugural Datablazers Coffee Chat is happening next Tuesday, August 25 at 9am PT, and we want you there! This is your space — a casual, co

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📣 It's back. Mark your calendars, lace up your shoes, and get ready to run (or walk, or stroll with coffee in hand) through one of San Francisco's most iconic backdrops. 

 

Registration is officially open for the Annual Dreamforce Community Fun Run

 

We will once again meet up for an  at-your-own-pace 5K. Open to  ALL (Trailblazers, Customers, Partners), this beloved tradition brings together Trailblazers for a morning of movement, connection, and fun, plus limited swag for customers while it lasts. 

 

🗓️ Wednesday, September 16, 2026

📍 6:00 AM

📌 Ferry Building Marketplace 

🔗 https://invite.salesforce.com/df26communityfunrun

📍Run Route: https://success.salesforce.com/06930000005Q0j7

 

Important Notes: 

 

Start & Finish: The run will begin and end on sidewalk directly in front of the Ferry Building's main staircase (as is tradition), we'll loop around AT&T Park, and head back to the start. 

 

Bags: Please leave bags and personal belongings at your hotel. We do not have the ability to store or monitor bags. We are in a public space.

 

Notes: This is not timed and very informal.

 

Grab your spot, bring a friend, and help us make this year's run the biggest one yet. 

 📣 It's back. Mark your calendars, lace up your shoes, and get ready to run (or walk, or stroll with coffee in hand) through one of San Francisco's most iconic backdrops.

 

 

 

@New to Dreamforce  @Flyin' Solo  @WELLforce  @Fitblazer Community  @Dreamforce for Admins @Nonprofits at Dreamforce  @Trailblazer Community Cove  @MomentMarketer Community Group @All Dreamforce @* Salesforce Administrators * @Salesblazer Community Group @Serviceblazer Community Group @Commerce Trailblazers @Datablazer Community Group

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I just started to explore Data 360, and I picturise the concept like this, Is it a good thought 😊  

I just started to explore Data 360, and I picturise the concept like this, Is it a good thought 😊

 

 

4 comments
  1. Aug 14, 10:17 PM

    Semantically speaking, it unifies, though rest I agree with. 

     

    Also, golden record in isolation can create one challenge: without the business contextual boundaries, you can have sources contributing to it downstream consumer should not have access to. 

     

    One benefit of Data 360's data architecture is:

    • Default data space allows you to bring everything together and unify
    • If security requires exclusion, another data space can act on subset of data and provide a different but related contextual view
    • Both of these are based on the same underlying data, aka source of truth
    • All metadata controls for data transforms, identity resolution, segmentation are in one place simplifying governance vs. the alternative

    $.02

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The Data 360 G2 Giveaway is officially closed! 🎉

 

A huge thank you to everyone who took the time to share their Data 360 experience on G2. We’ll be announcing the 25 Datablazer hoodie winners soon, so keep an eye on your inbox!

 

Thanks again to everyone who participated and shared their voice!

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Bring the Trailblazer Forest to Life at Agentforce World Tour! ✨

  

Our Call for Participation is now open for Agentforce World Tour London (October 15th) and Agentforce World Tour NYC (December 3rd) and we're looking for Trailblazers to lead sessions in the Trailblazer Forest! The Trailblazer Forest is where community, innovation, and inspiration meet. It's a space designed for connection. Whether you're teaching, facilitating, or simply bringing people together, your voice helps make World Tour a powerful, community-driven experience! 

 

Get Started:

  • Submit your session - submissions are NOW OPEN!
  • London Deadline: August 21st
  • NYC Deadline: September 25th
  • Notifications: 2-3 weeks after each city's deadline closes

What We're Looking For:

 🎤 Be a Product Expert in the Trailblazer Theater

 Share your knowledge and inspire others by leading a 20-minute session for beginner/intermediate attendees. This session includes 2 microphones, a presentation screen, a podium, and AV support. It's a great opportunity to:

  • Showcase your expertise and real-world experience with a Salesforce product
  • Discuss new innovations and product capabilities
  • Help others unlock productivity, drive growth, and deliver standout customer experiences

🤝 Lead a Community Networking Session

 This is your stage to share the insights, experiences, and lessons that don't always make it into a technical talk. The career pivots, leadership moments, mindset shifts, and human stories behind the work. Whether you want to inspire the next generation of Trailblazers, share in this 45-minuted presentation how you've navigated the agentic era, or reflect on what it really takes to grow in this industry, we want to hear from you. No deep technical dives. These sessions are built for:

  • Open, peer-to-peer discussion around shared interests
  • Connecting with like-minded professionals across the ecosystem
  • Building meaningful relationships and collaboration

👉 Submit your session and be a part of the Agentforce World Tour experience.

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Angel de Vera (Community Operations Analyst at Salesforce) Forum Ambassador

GA Announcement: Agentforce Coworker 

 

Agentforce Coworker — your autonomous AI teammate built directly into Salesforce — is now generally available. 

 

Designed to help employees work faster with trusted enterprise data, Agentforce Coworker can help teams: 

 

🔍 Uncover new opportunities by identifying cross-sell opportunities across parent companies and subsidiaries. 

📋 Reduce prep time by combining CRM data, public filings, and web signals to generate pre-call research in seconds. 

📍 Optimize daily execution by creating territory plans, prioritizing work, and even building optimized routes from a single prompt. 

 

Whether you're in sales, service, or operations, Agentforce Coworker is built to help you spend less time searching for information—and more time taking action. 

 

📖

Read the announcement to learn what's new.

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Hello Datablazer!  

 

As you know, AI agents are only as good as the data feeding them. If customer data is fragmented across systems, AI can't deliver accurate experiences, creating what we call identity debt. Following my recent TDX session, I published a breakdown on the Salesforce Architecture blog: 4 Steps to Eliminate Identity Debt with Data 360. 

 

Here is the quick framework:  

1️⃣ Standardise – Cleanly ingest identity data.  

2️⃣ Resolve – Build unified profiles with clear rules.  

3️⃣ Harmonise – Align data models across systems.  

4️⃣ Activate – Feed trusted context into your AI. 

 

Mehmet kindly suggested to share the article in this community.  

 

A couple of points he kindly raised (Thank you!): Cleansing and filtering bad data directly at the source is preferred whenever possible to prevent false matches during Data 360 transformations. Additionally, because Data 360 resolves phone numbers for matching without standardising their output, complex country-specific formatting is best managed using external enrichment services like Google’s libphonenumber. 

 

📖 Article:

https://lnkd.in/dXsWZnxn

 

📺 TDX Replay:

https://lnkd.in/d5G9bfsN

  

 

Big thank you for Miriam McCabe for her amazing support throughout this journey.  

 

I hope you'll find this article interesting and a valuable use of your time. Thank you and have a lovely weekend! 

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Angel de Vera (Community Operations Analyst at Salesforce) Forum Ambassador

One of the biggest challenges we're seeing with AI agents isn't the models themselves—it's context. 

 

A sales agent without customer history, a service agent without purchase or support context, or a marketing agent that doesn't know a customer recently opened a case will all make decisions with incomplete information. The same applies to operational workflows when agents can't access the business rules behind key decisions. 

 

Giving agents access to trusted business context—data, relationships, permissions, and business logic—can make a significant difference in how useful they are across different workflows. 

 

If you're interested in how Salesforce is approaching this with Data 360 Headless, Data 360 MCP Server, and prebuilt agent skills, we're hosting a live session that walks through the architecture and shows it in action. 

 

Register here 

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