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Welcome, Datablazer! Are you ready to unlock the full potential of all your data and join a community of like-minded visionaries? Welcome to the Datablazer Community, where IT and business leaders, developers, and data practitioners come together to transform data into their most powerful asset.
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Alyssa Jenson (Community Programs (Data 360) at Salesforce)
Jun 10, 8:12 PM

Important Salesforce Certification Updates

 

Hello, Datablazers! We're making updates to the Salesforce Certification program to better align our certifications with today's products, roles, and in-demand skills. Here's what you need to know.

 

🔄 What's Changing?

  • 24 certifications will be retired (15 Accredited Professional certifications and 9 Salesforce Certifications).
  • 16 certifications will be renamed to reflect current Salesforce products and branding, including Agentforce.

📅 Key Dates (12:00 a.m. UTC)

  • July 24, 2026: Last day to register for retiring exams and renamed certifications go live
  • August 31, 2026: Last day to take retiring exams
  • February 1, 2027: Official retirement date for impacted certifications

✅ What You Need to Know

  • Retiring certifications remain valid through February 1, 2027, with no maintenance required before then.
  • If you're pursuing a retiring certification, be sure to register by July 24, 2026 and complete the exam by August 31, 2026.
  • If your certification is being renamed, no action is required—your Trailblazer profile will update automatically on July 24, 2026. For information on how to request a new certificate with the updated name, visit Receive Your Salesforce Certificate and Logo After Earning a Certification. 

👀 For the full list of impacted certifications and additional details, please review:

 

Thank you for being part of the Trailblazer Community and let us know if you have any questions!

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Gaurav Mishra (Salesforce Developer at Matrix Solution)
Jun 5, 11:04 AM
Build a winning foundation for your marketing success by creating a comprehensive strategy for your customer data platform.

Build a winning foundation for your marketing success by creating a comprehensive strategy for your customer data platform.   

  

📈 From this module, you'll learn: 

  • How to prepare your organization and data for the implementation of a unified platform. 
  • The essential steps to create a data strategy that aligns with your specific business goals. 
  • How a solid strategic foundation ensures your agentic AI has the trusted data it needs to drive customer success. 

👉 Click here to start learning 

1 answer
  1. Ragini Shukla (Tata Consultancy Service (TCS))
    Jun 11, 1:50 PM

    Great overview—this is absolutely the right direction. A strong Customer Data Platform strategy really comes down to data quality, identity resolution, and governance upfront. Without clean and unified data, downstream use cases like segmentation, personalization, and Agentforce/AI won’t deliver expected value.

    Also important to align early on data model standardization and consent management, especially when scaling across multiple sources or instances.

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Angel de Vera (Community Operations Analyst at Salesforce)
Jun 11, 12:26 AM

💙Datablazer Community Meetup | June 16 · Data 360 with Josefin Hellqvist (IVE Group)💙

 

Discover how IVE Group architected 360 real-time personalization across web, portal, and app, and learn how to shift away from a channel-by-channel approach to unlock new success. Josefin will share post-launch metrics across engagement, conversion, and operational lift, as well as the lessons shaping their next steps. Finally, we'll open the floor for attendees to share what's working in their own environments and ask questions directly to the speaker. 

 

Datablazer Meetups are live discussions that are not recorded. Please only register if you can prioritize attending the live event.  

 

👉 Click here to register 

💙Datablazer Community Meetup | June 16 · Data 360 with Josefin Hellqvist (IVE Group)💙 Discover how IVE Group architected 360 real-time personalization across web, portal, and app, and learn how to s

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Karen Elena Beltran Gallardo (Soy estudiante at Prepa en línea-SEP)
May 15, 10:26 AM
Hola qué tal me gustaría que alguien me hiciera el favor de explicarme sobre la aplicación les agradecería demasiado
3 answers
  1. Alexis Villegas
    Jun 10, 5:17 PM

    Al ver tu pregunta tan general, es evidente que necesitas saber  y te lo dire de una forma muy didactica: 

      

    Imagina que Salesforce es una biblioteca gigante y superinteligente de una empresa. Antes, la información de los clientes estaba dispersa en papeles, hojas de cálculo sueltas o correos perdidos; en Salesforce, todo está organizado en secciones específicas de esa misma librería

    . 

     

    Para que lo visualices, estas son las secciones principales: 

     

    1.

    Sección de Ventas (Sales): Es el estante donde el equipo comercial guarda los expedientes de sus clientes potenciales. Aquí pueden ver qué han ofrecido, qué propuestas han enviado y qué falta para cerrar un trato.

     

    2.

    Sección de Atención al Cliente (Service):

    Es la estantería donde se archivan las dudas, problemas o quejas. Si un cliente llama con un inconveniente, el encargado va a esta sección, abre su expediente y ve exactamente qué ha pasado antes para resolverlo sin que el cliente tenga que repetir todo. 

     

    3.

    Sección de Marketing:

    Es donde se guardan los archivos con las preferencias e intereses de cada persona. Así, la empresa sabe qué libro (o producto) recomendarle a cada cliente específico, en lugar de enviarle publicidad de cosas que no le interesan. 

     

    Lo más potente no es solo guardar los libros, sino

    entender qué nos dicen. Salesforce incluye una zona de Análisis de Datos

    que funciona como una oficina de estudios avanzados dentro de la librería. 

     

    En esta zona, Salesforce toma todos los archivos de los estantes y, en lugar de que tú tengas que leer uno por uno, los procesa automáticamente y te presenta gráficas, tableros y reportes inteligentes:

    • ¿Qué sección de la librería está teniendo más visitas este mes?
    • ¿Qué tipo de clientes están comprando más libros?
    • ¿Qué tendencia veremos el próximo trimestre basándonos en el pasado?

    Esto permite que los gerentes dejen de adivinar y tomen decisiones basadas en hechos reales. 

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Andy Engin Utkan (Salesforce MVP | Founder of Flow Canvas and Salesforce Break at BRDPro Consulting) posted in #Flow
Jun 7, 4:03 AM

New Salesforce Break articles: 

Open a Page Action: Redirect Users After a Screen Flow

 

Exploring and Setting Up Agentforce Observability

 

Setup with Agentforce: What Salesforce Admins Need to Know

 

 

 

 

 

#Flow  #New Releases  #Agentforce

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Angel de Vera (Community Operations Analyst at Salesforce)
Jun 9, 5:15 PM

⭐ It's Trailhead Tuesday: Data 360: Act on Data

 

Transform your unified data into results by learning how to deliver personalized experiences and power intelligent automation across your entire organization. ⚡ 

 

From this module, you'll learn:

  • How to enable every team to create deeply personalized customer journeys using unified data insights.
  • The process for powering automation using Flows and agents to respond to customer needs in real-time.
  • How to build more effective agents by grounding them in the rich, trusted data found within Data Cloud.

 

👉 Click here to start learning  

 

Already completed this module? Share a screenshot of your completed badge in comments!

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Angel de Vera (Community Operations Analyst at Salesforce)
Jun 5, 7:25 PM

💙 Weekly Datablazer Community Round-Up - June 5, 2026 💙

 

Happy Datablazers! 🎉 

Let's chat about all the things that happened this week and take a look at what's coming next:

⭐ Here's what happened:

  • Trailhead hosted a LinkedIn Live exploring the new Data 360 Trailhead Journey, covering how learners can progress from foundational knowledge to advanced AI-powered solution building. The session highlighted how Trailhead Journeys help Agentblazers grow skills faster with structured, guided learning. View recording
  • Salesforce Data 360 hosted a LinkedIn Live showcasing Agentforce Coworker, the new AI teammate built to work alongside you. Product builders and a real customer already using it in production demonstrated how it instantly taps into CRM data, workflows, and documents to drive productivity. View recording

Thanks for making this a great week to be a Datablazer! We'll see you back here next week.

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Angel de Vera (Community Operations Analyst at Salesforce)
Jun 2, 4:43 PM

⭐ It's Trailhead Tuesday: Customer Data Platform Strategy

  

Build a winning foundation for your marketing success by creating a comprehensive strategy for your customer data platform.  

 

📈 From this module, you'll learn: 

  • How to prepare your organization and data for the implementation of a unified platform. 
  • The essential steps to create a data strategy that aligns with your specific business goals. 
  • How a solid strategic foundation ensures your agentic AI has the trusted data it needs to drive customer success. 

👉 Click here to start learning 

 

Already completed this module? Share a screenshot of your completed badge in comments!

2 comments
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Angel de Vera (Community Operations Analyst at Salesforce)
Jun 4, 4:15 PM

 🤔 Thursday Thought Starter:

 

When building your identity resolution strategy in Data 360, how do you balance match rate accuracy vs. false positives and what rules or reconciliation strategies have proven most effective across your unified profiles?

1 comment
  1. Mike Rogan (Wayfinder)
    Jun 5, 2:24 PM

    I'm a fan of using confidence/trust tiers when creating rules. Then, based on the tier, determine what action to take (or not). Some records will need to be flagged for manual review.

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Angel de Vera (Community Operations Analyst at Salesforce)
May 27, 4:27 PM

We're back with Chapter 4 of "Confessions of a Datablazer" featuring @Anu — watch it here

🎥   

 

Drop a comment below with your own data confession 👇

1 comment
  1. Manuel Bolivar (Salesforce)
    Jun 4, 2:37 PM

    Too fast info. It would be a benefit to create a series by themes or subjects so the confession could accomodate questions and look to specific scenarios. 

    Thanks for sharing!

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