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Welcome, Agentblazer! Are you ready to connect with AI leaders and enthusiasts from around the world? You've come to the right place. The Agentblazer Community is the premier destination to skill up on AI, discuss best practices, gain access to Agentforce product experts, showcase your expertise, and supercharge your career.

👉 Click here to RSVP For years, my answer to is this a good architecture? was three confident words: scalable, secure, maintainable. Nobody ever asked me what those words actually meant.

 

 👉 Click here to RSVP

 

For years, my answer to is this a good architecture? was three confident words: scalable, secure, maintainable.  

 

Nobody ever asked me what those words actually meant. Including me. This Sunday, that changes. We're kicking off a 7-week live series on the new Salesforce Well-Architected Framework, and Session 1 is all about the big picture: 

 

  • ✨ What changed, and why 3 pillars became 5 
  • ✨ Why this is NOT just the AI framework 
  • ✨ A live 5-question health check you can run on your own org on Monday morning

You'll leave with a clear map of what good really looks like on Salesforce, and a language your whole team can share. Come for the pentagon. Stay for the aha moments. 📐 

 

@Salesforce Developer Group, Dubai, UAE @Agentblazer Community Group @Architect Trailblazers @* Salesforce Developers * 

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7 answers
  1. Yesterday, 5:55 AM

    Thanks everyone for your suggestions. 

     After completing all the necessary checks, I raised a case with Salesforce Support. 

     After reviewing the behavior and the available information, Salesforce has confirmed that this issue has been

    identified as a bug and is currently being addressed.

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Could Agentforce help improve a duplicate review process, particularly for the scenarios where existing Salesforce matching logic does not identify potential duplicates? Could Agentforce flag likely duplicates for a user to review?

2 answers
  1. Yesterday, 4:42 AM

    Hi,  

     

    I would recommedn asking this with copilot. In my opinion the duplicate rule should be reviewed by agentforce. It should analyze and recommend the changes to duplicate rule so it can be aligned according to your usecase. Try coworker.

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Hello. 

 

Can anyone shed some light on Einstein Request usage? As I understand it, the way to calculate the Einstein Requests used after asking and answering a question using Agentforce is to use the word count of all the prompts used in the question and answer, but I have a question here.  

 

1. By prompts used in questions and answers, do you mean the word count of the prompts that can be found in the Prompt column of the GenAIGatewayRequest with GenAIGeneration report? For reference, it took me about 5 lines of functionality to ask a question and get an answer, totaling 8 prompts. Please let me know if I should be counting the word count of all 8 prompts.  

 

2. It is my understanding that in addition to what is calculated in #1, we are charged based on the number of records processed. Is this the part that is used to calculate the Data Cloud Credit? I would be grateful if you could provide the formula for the number of records to be charged.  

 

 

1 answer
  1. Oct 6, 9:06 AM

    Disclosure: I work at Ashapura Softech, a Salesforce implementation partner. I can only answer part 1 with confidence. 

     

    On question 1: Salesforce's current published rate card does not meter prompts by word count. Prompt usage is billed in 2,000-token chunks, rounded up, and the prompt tier (Basic, Standard or Advanced) sets the credits per chunk. So the unit is tokens, not words, and a short prompt still costs one full chunk; counting words in the Prompt column will only give a rough estimate. 

     

    On whether to count all 8 prompts: in the GenAIGatewayRequest report each row is a separate model call. My reading is that the rounding up applies per request, so I would count the chunks for each of the 8 requests and add them up, instead of combining the text first. Please treat that as my interpretation, not something I have seen stated in the rate card. 

     

    On question 2: I could not find a published formula for records processed and Data Cloud credits, so I would rather not guess. Your Salesforce account executive or the billable usage documentation in Salesforce Help is the safest source. 

     

    One caution: your thread is from February 2025 and Salesforce has changed Agentforce pricing since then (the current rate card took effect in April 2026), so check which pricing applies to your own order form. Digital Wallet in your org shows which usage type is consuming credits.

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Debugging Salesforce Apex logs can be time-consuming, especially when you're dealing with large and complex logs.

With Apex Log MCP 2.0.1, you can bring MCP and AI into your Salesforce debugging workflow. 🤖

In my latest video, I cover:

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This is a great example of how MCP + AI can improve the Salesforce developer experience.

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@Agentblazer Community Group @* Sales Cloud - Getting Started *@* Release Readiness Trailblazers *@* Sales Cloud - Best Practices *@* Salesforce Administrators *@* Service Cloud * @* Salesforce Administrators *@* Salesforce Platform *@* Service Cloud *@* Sales Cloud - Getting Started *@* Sales Cloud - Best Practices *@Salesforce Flow Automation

 

🚀 Apex Log MCP 2.0.1 for Salesforce — AI-Powered Debug Log Analysis!Debugging Salesforce Apex logs can be time-consuming, especially when you're dealing with large and complex logs.

2 comments
  1. Oct 5, 12:44 PM

     [Free & Updated] Salesforce Exam Practice Questions

     

    Looking for real & accurate questions and answers? 

     

    Try the free demo on: QA4Exam 

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Is it possible to ask an agent to draft an email using a specific email template? I would like to be able to ask my agent something like, "Draft an email response for this case using this "My Template Name" email template. We have several hundred email templates used across our org by the many different Teams.

4 answers
  1. Sep 29, 5:21 AM

    Hi @James Waltz

     

    Yes, but I couldn't confirm it works out of the box. The reliable route is a small custom agent action. 

    What I verified 

    • Employee-facing agents have a standard Draft or Revise Email action, which the reasoning engine picks automatically for drafting emails. It generates text with the LLM. I couldn't confirm it can take a template name and merge that template's content. The Help page for that action didn't load for me, so check it in your org.
    • The Agentforce Service Agent on Email feature does use a Lightning email template, but only as a single wrapper structure for autonomous replies. It isn't a "pick any template on request" mechanism, so it doesn't fit your use case.

     

    What I'd recommend (my design, not a documented feature)

     

      

    Build a custom agent action, a Flow first, with Apex only if needed: 

     

    1. Inputs: template name and Case ID, collected from the rep's prompt.
    2. Lookup: query EmailTemplate by name. With hundreds of templates, return the top few matches when the name is ambiguous, and let the agent ask the rep to pick one.
    3. Render: merge the template against the Case, using Apex Messaging.renderStoredEmailTemplate or an equivalent Flow approach.
    4. Return: hand the rendered body back to the agent. Optionally pass it through Draft or Revise Email to tailor the tone to the case.
    5. Draft only: never send from this action. Have the rep review and send.

     

    Things to check before building

     

     

    • Access: confirm the action respects template folder sharing, so reps only get templates they can already see. This matters with many teams' templates in one org. I haven't verified how the agent's running user affects this, so test it.
    • Template type: Lightning and Classic templates use different merge syntax ({{{Case.Subject}}} vs {!Case.Subject}), so confirm which types you have.
    • Naming: with this many templates, exact-name matching will be brittle. A naming convention or a metadata field such as team or use case will help.

    I hope you find the above information helpful. If it does, please mark it as Best Answer to help others too.

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🚀 Next Week: One workshop. Two chances to get hands-on with AIforce.

 

Join us next week for Get Hands-on with AIforce, a free virtual workshop where you’ll build a real Salesforce app using Agentforce Vibes, the Headless Experience Layer, APIs, MCP tools, Skills, and more. Learn how to build composable, headless, and agent-ready experiences that extend Salesforce beyond the platform — and put those concepts into practice. 

 

Register for the session that works for you and come ready to build: 

🔹 October 7 | 10:30 a.m. SGT / 1:30 p.m. AEDT ➡️ https://sforce.co/4rxnHkx

🔹 October 7 | 10:00 a.m. EDT ➡️ https://sforce.co/4d3Ov6c

🚀 Next Week: One workshop. Two chances to get hands-on with AIforce.

5 comments
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Salesforce just reimagined its Well-Architected Framework, and @Salesforce Developer Group, Dubai, UAE is launching a brand new 7-part series to help you put it to work. From trust and security (for people and autonomous agents) to resilience, DevOps, cost optimization, and ethical, human-centered design, this series is a structured, practical deep dive into what makes a Salesforce solution truly well-architected.  

 

11 Oct 2026 - Session-1: The Blueprint Unveiled 

https://trailblazercommunitygroups.com/j/sxgzc6bvd9k5h/

 

18 Oct 2026 - Session-2: Trust, Earned Not Assumed 

https://trailblazercommunitygroups.com/j/ntzrw63pjpn94/

 

25 Oct 2026 - Session-3: Built to Bend, Not Break 

https://trailblazercommunitygroups.com/j/rsnter9h3mhnb/

 

1 Nov 2026 - Session-4: Running It Like You Mean It 

https://trailblazercommunitygroups.com/j/g9zpny63ddc7w/

 

8 Nov 2026 - Session-5: Every Credit Counts 

https://trailblazercommunitygroups.com/j/2a85jc499dbvv/

 

15 Nov 2026 - Session-6: Fair by Design  

https://trailblazercommunitygroups.com/j/5g8hdwy6jmwp5/

 

22 Nov 2026 - Session-7: Inside the Review Room 

https://trailblazercommunitygroups.com/j/bzx6y8tt8bkxy/

 

@Agentblazer Community Group @Architect Trailblazers @* Salesforce Developers * @WFD Partner Cohort: TDX2630DaysChallenge

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🚀 Welcome to #DF26LearningQuest🚀 

 

A massive THANK YOU to everyone who has already joined the quest! 💙 

 

To clear up any quick questions: This is NOT a coding competition. There are no speed tests or code challenges here. Our goal is simple: to come together as a Trailblazer community, attend #Dreamforce (in person or virtually), and maximize our learning journey side by side. 🧠✨ 

 

How to Submit Your Posts:

  1. Create your social media post using the hashtag: #DF26LearningQuest.
  2. Submit your post link using the form: https://forms.gle/VmDu2EsH53DgEpJ16
  3. ⚠️ Important: Please use the same email address you used when registering for the quest so we can log your entries accurately.

 

Here is your official roadmap to participate and share your experience 👇

  

How to Participate: 

 

1️⃣ Start Posting Now

• Announce that you’re participating in #DF26LearningQuestand invite your network to join you! 

 

2️⃣ Share How to Register for Free

• Help fellow Trailblazers navigate free registration options and streaming via Salesforce+. 

 

3️⃣ Guide Agenda Building

• Share your must-attend session picks, keynotes, and hands-on labs to help others build their schedules. 

 

4️⃣ Share Live Updates During Dreamforce

• Post about the sessions you attend during the event, tagging speakers and key topics. 

 

5️⃣ Post Key Takeaways & Aha! Moments

• Highlight the biggest announcements, AI updates, and technical insights you take away from each session. 

 

6️⃣ Keep the Momentum Going Post-Dreamforce

• Continue sharing recap threads, Trailhead trailmix recommendations, and session highlights after the main event.

 

7️⃣ Attend the 2 Post-Dreamforce Live Sessions

• Join the 2 live post-event sessions to deep-dive into major announcements, then share your reflections!

 

⚠️  Official Disclaimer & Program Terms :

  • No Guarantee of Reward: Participation in #DF26LearningQuest does not guarantee the receipt of a Salesforce certification voucher or any other reward. Voucher quantities are strictly limited.
  • Review & Selection Criteria: All submitted social media posts will be manually reviewed by the organizing committee. Submissions will be evaluated based on originality, quality of content, community engagement, and practical learning takeaways. Low-effort posts, spam, duplicated content, or posts failing to demonstrate genuine engagement will be disqualified.
  • Form & Email Verification: To be eligible for review, participants must post publicly using the #DF26LearningQuesthashtag and submit the post link via the official submission form using the exact email address used during initial quest registration. Unsubmitted links or posts submitted with mismatched emails will not be tracked.
  • Discretion & Finality of Decisions: Voucher allocation is strictly at the sole discretion of the organizing committee. All committee rulings regarding submission validity, quality scoring, and voucher distribution are final, binding, and non-negotiable.
  • Voucher Terms & Non-Transferability: Certification vouchers (if awarded) are non-transferable, cannot be resold or exchanged for cash, and are subject to Salesforce's official voucher expiration dates and exam policies.
  • Community Initiative Notice: This quest is an independent community-driven educational initiative organized by Trailblazer Community Leaders. It is not directly managed, sponsored, or legally guaranteed by Salesforce, Inc.
  • Content Usage: By submitting a link to your post, you grant the organizing committee permission to re-share, quote, or feature your public submission in community recaps and social media highlights. 

#DF26LearningQuest #Dreamforce #Salesforce @Trailblazer Community Cove @Salesforce Developer Group, Dubai, UAE @Agentblazer Community Group @Architect Trailblazers

1 comment
  1. Oct 2, 7:51 AM

    @Misbah ul Iman

     Challenge officially completed! 🏆  

    ✅ Status: All 6 milestones successfully documented and submitted via the official Google Form.  

    🙌 Gratitude: Massive thanks to the organizing team for an incredible Dreamforce learning journey! 🚀 Let's keep building!

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Only 1 weekend left until Dreamforce 2026 kicks off! ⚡ Whether you are catching game-changing keynotes or discovering the latest innovations in AI and Agentforce, the energy this year is going to be u

 

Only 1 weekend left until Dreamforce 2026 kicks off! ⚡ 

 

Whether you are catching game-changing keynotes or discovering the latest innovations in AI and Agentforce, the energy this year is going to be unmatched. 

 

Showing up is just the beginning—now it's time to put that inspiration into action! Join the #DF26LearningQuest to learn from #DF26, build real-world skills, and share your takeaways with fellow Trailblazers. We elevate each other. 

 

Start building your Dreamforce agenda today and share it with your peers using #DF26LearningQuest!

 

How to get involved:

Let's learn, share, and rise together! 🚀 

 

@Salesforce Developer Group, Dubai, UAE @Agentblazer Community Group @Architect Trailblazers @WFD Partner Cohort: TDX2630DaysChallenge #DF26 #DF26LearningQuest

1 comment
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