#EinsteinGPT1 diskutiert mit

🌱 Hey Salesforce and AI community! I'm diving deep into creating a transformative chatbot experience for sub-Saharan farmers. The goal? To PROVIDE vital information on soil treatment and farming practices, tailored to their native language and accessible even with basic education.

🤖 Using ChatGPT as the brain and vector knowledge bases as the content reservoir, I'm at a crossroads:

1️⃣ Harness Einstein AI's chat features for this mission

2️⃣ Integrate a specialized chat tool like Botpress or Voiceflow with Salesforce

📊 Salesforce will be PIVOTAL - logging cases, storing conversation history, and chat summaries. The experience will be largely automated, but with human touchpoints when needed.

Seeking insights: Which tech stack would you recommend for this? Have you had experience with Salesforce's AI chat features, or integrating chat tools with Salesforce CRM?

#AI #EinsteinGPT

✨Greetings from #TDX24! 🎉

Whether you’ve been blazing trails for years or you’re a newbie just starting your #Salesforce journey, we’re so happy you’re here. Take a moment to introduce yourself and connect with others in the #TrailblazerCommunity the comments below! 👇

👋 What is your name and role/company?

🌏 Are you attending TDX in-person in San Francisco or tuning in on Salesforce+? Where are you watching from?

💡 What are you most excited to learn about? (Bonus points if it’s AI-related 😉)

Wishing you all a wonderful TDX. Thank you for being a part of the community! @Trailhead Quests

Awesome Salesforce Break posts for your learning.

15 Effective Salesforce Flow Debug Strategies

How to Improve Your Flows Using the Flow Analyzer

Use Einstein to build your flows:

[Blog Post]

Salesforce Summer ’24 Release contains changes related to Data Cloud, Einstein, Search Manager, user Access policies and Apex updates.

https://newstechnologystuff.com/salesforce-summer-24-release-notes-quick-overview/

#Flow #Screen Flow #Summer24 #Salesforce Admin #New Releases #EinsteinGPT #Trailhead #Salesforce Developer

Any update on when we will see this OCR model for all clouds in Salesforce. 

Einstein Vision: Detect Text in Images with Einstein OCR, Detect Products on Shelves with an Optimized Algorithm (salesforce.com) #Service Cloud Einstein #Automation #TrailblazerCommunity #Service Cloud #EinsteinGPT #AI #Generative AI #Saleforce Administrator 

We are setting up Salesforce Inbox with Einstein Activity Capture for Gmail, and I noticed that the field mappings for syncing Contacts map the Google Company to the Salesforce Account Name. Given that most of our Contacts are associated with Household Accounts, I'm concerned that syncing will override Household names with where people work instead. 

 Account field mapping aside, I have some hesitation about syncing Contacts Gmail to Salesforce for fear it will create a bunch of duplicates in Salesforce. What experiences / issues have people had using EAC with NPSP, Contact syncing or otherwise? Thanks!

#Einstein Activity Capture #Contact Syncing #Gmail Integration

Hi there,

We have multiple journeys set up, trigger sends, and customers receiving multiple emails on the same day. Consumers are going to unsubscribe and file complaints. It's very impact on business. I was looking for a solution for ensuring that the same person, on the same day, doesn't receive too many emails.

Thanks!

  #Trailhead Challenges #Automation #Sales Cloud #Marketing Cloud #Salesforce Developer #Data Management #EinsteinGPT #Trailhead@Architect Group, Hyderabad, IN@* Marketing Cloud Engagement *@* Salesforce Mobile *@Kunal Parikh

@Mateusz Dąbrowski