I just did the migration for knowledge to Lightning in our sandbox. How do users handle Article Management in Lightning Knowledge? Specifically archiving. Salesforce's documentation is pretty bad for this, or I'm bad at searching for it. The Article Management tab doesn't seem to exist in lightning. I also can't see the archive button in Lightning, even though the button is on the page layouts. Additionally, when looking at the Article Management tab in classic mode, I can see the archive button but when I click it on an article I get "The article was not archived because of insufficient privileges or a conflict." I'm the only one touching knowledge in our sandbox so there shouldn't be a conflict; I have modify all on Knowledge and Manage Articles permissions so I don't know what privileges would be missing. This is supremely frustrating, any advice would be greatly appreciated!
Hi @Adam Ronhovde, To show the archive button on lightning you have to edit the page layout to include the button. To enable those buttons you have to edit the Knowledge LSF Permission Set - App Permissions on Service Setup.