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The Customer Success Newsletter features curated content designed to help Customer Trailblazers stay up to date on all the latest Salesforce resources, events and best practices. Download it to see the latest news from Official Customer Success groups collection.

🗞️🗞️  [The Trailblazer Tribune] January 7, 2022 🗞️🗞️ 

 

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

Download to access links:

🗞️🗞️ [The Trailblazer Tribune] January 7, 2022 🗞️🗞️ NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⭐ Spring 22 Release Overview Webinar ⭐

January 13 @ 11am PT

Learn how to maximize the new functionality in a compact single webinar format hosted by our Success Architects Tim Perdue and Ingo Fochler.

REGISTER

 

Camp Success: Back to Business, Back to Basics 

Are you a busy admin looking for guidance on getting started with Sales Cloud? This 2-day (or on-demand) webinar focuses on our most FAQ’s. You’ll learn best practices, watch demos and get all your questions answered LIVE.

AMER | Jan 18 & 25 

EMEA | Jan 20 & 27

APAC | Jan 19 & 20

REGISTER

  

💜  INNOVATE 💜

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Spring ‘22 Release Site is LIVE!

Updated B2B Commerce Change Preview

Coming Next Week: Release Matrix

 

Get Ready for Spring ’22

The Spring '22 Treasure Hunt is ON! 

B2C Commerce Release Update

BLOG: Spring ‘22 Key Dates

 

🤝 CONNECT & GIVE BACK 🤝

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Happy New Year from our Trailhearts to yours! 

What Do You Think About This Pandemic Solution At Dreamforce ‘21?

👋Meet Answers Leader Thomas Theunen

 

🎓 LEARN 🎓

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Admins Podcast: Hiring an Admin with Lissa Smith

Easily View All of Your Record-Triggered Flows

9 Low-Code Tools to Help You Grow in 2022

Securing Salesforce Account Access with MFA (Ben Felsing)

Ask Me Anything - Iman on Marketing Automation

 

 Join the new @Answers Connect group today and check out the latest #AnswersNewsletter

#The Trailblazer Tribune

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Back to Business, Back to Basics 👍  Q4 Camp Success 👏 

Register now for our next Camp Success - Back to Basics! Are you a busy admin looking for guidance on getting started with Sales Cloud? Join us for Camp Success - Back to Basics! In this 2-day webinar, focused on our most frequently asked questions, you’ll learn best practices, watch demos and chat live with Salesforce experts to get all your questions answered. Each session is about 30-45 minutes in length followed by an “Ask an Expert” session at the end of each day.  

 

🚨 REGISTER >> sfdc.co/CampSuccessBasics  

 

Can't join us live? All recordings and decks can be found right now >> sfdc.co/BasicsGuide

 

🗒️ What’s the agenda?

DAY 1 ⭐

  • User Management Basics
  • Data Management Basics
  • Customization
  • Multi-factor Authentication Basics
  • Ask an Expert

DAY 2 🌟

  • Salesforce Email Integration Basics
  • Reports & Dashboards Basics
  • Automation Workflow Basics
  • Ask an Expert

#CommUpdates #Picks from the Pack: Customer Success #Sales Cloud-Getting Started #Sales Cloud #Salesforce Admin #CampSuccess

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🗞️🗞️  [The Trailblazer Tribune] January 14, 2022 🗞️🗞️ 

 

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

Download to access links:

🗞️🗞️ [The Trailblazer Tribune] January 14, 2022 🗞️🗞️ NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⛺ Camp Success: Back to Basics ⛺

Are you a busy admin looking for guidance on getting started with Sales Cloud? This 2-day (or on-demand) webinar focuses on our most FAQ’s. You’ll learn best practices, watch demos and get all your questions answered LIVE.

AMER | Jan 18 & 25 

EMEA | Jan 20 & 27

APAC | Jan 19 & 20

REGISTER

 

🏠  Non-Profit Community Housewarming Party 🏠

February 3rd @ 9am PT

Join us to officially welcome our Salesforce.org Hub members into the Trailblazer Community. 

LEARN MORE & REGISTER

  

💜  INNOVATE 💜

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Spring '22

Feature Matrix Release Overview Decks

 Release Site | Treasure Hunt | Key Dates

 

🤝 CONNECT & GIVE BACK 🤝

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Closing Soon - Salesforce Design Survey TrailblazerDX 2022! April 27–28, 2022  Find A Trailblazer Community Conference Near You 👋 Meet Answers Leader @Eric Schubert!  

🎓 LEARN 🎓

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Dynamically Share Records for Multiple Objects AI for Admins: Choose the Right Einstein Builder  Trailhead Academy: Configure and Customize Salesforce  Launch a Trailblazer Learning Challenge Quest  Working smarter with Email and Salesforce Inbox  Working smarter with Email and Salesforce Inbox  

 

 Join the new @Answers Connect group today and check out the latest #AnswersNewsletter

#The Trailblazer Tribune #Picks from the Pack: Customer Success 

🗞️🗞️  [The Trailblazer Tribune] December 17, 2021 🗞️🗞️ 

 

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

Download to access links:

🗞️🗞️ [The Trailblazer Tribune] December 17, 2021 🗞️🗞️ NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⭐  30% Off Salesforce Certifications ⭐

Ring in the New Year with new skills! Use code SFNEWYEAR30 to get 30% off Salesforce certifications until January 31st.  Tell all your friends!

LEARN MORE

 

🎄Best Wishes for the Holidays!🎄

Thank-you for being a Trailblazer, and a part of our Trailblazer Community family. We hope you find some time to rest and recharge with those closest to you, and look forward to seeing you in 2022! We will not be posting again until January 7th.

 

💜  INNOVATE 💜

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Get Ready for Spring ’22

The Spring '22 Treasure Hunt is ON! 

B2C Commerce Release Update

BLOG: Spring ‘22 Key Dates

 

🤝 CONNECT & GIVE BACK 🤝

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How was your recent Q&A experience? 

Tell Us: What makes this community so special?

The King Center Honors Salesforce

Participate in our Annual Design Survey

Don’t Forget the Admins Podcast Sweepstakes 

  

🎓 LEARN 🎓

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Building Dynamic Emails with AMPscript

Start the New Year Right With Iman's Webinars

Securing Salesforce Account Access with MFA

Reflect a User’s Correct Time Zone in a Formula

Mike’s Ultimate 2021 Career Playlist

 

 Join the new @Answers Connect group today and check out the latest #AnswersNewsletter #The Trailblazer Tribune #Picks from the Pack: Customer Success 

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🗞️🗞️  [The Trailblazer Tribune] December 10, 2021 🗞️🗞️ 

 

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

Download to access links:

🗞️🗞️ [The Trailblazer Tribune] December 10, 2021 🗞️🗞️ NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⭐ Influence the future of design, today! ⭐

Calling all Trailblazers! We need your feedback to give us a deeper understanding of how you use design mindsets, tools, and practices. Take 5 minutes to complete the survey and you'll receive access to a special trailmix! Learn More.

Take it Today!

 

Experience A New Way to Accomplish Your Goals

Find curated resources to drive business value, in one place. 

Check out the Success Center today!

 

💜  INNOVATE 💜

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Get Ready for Spring ’22

B2C Commerce Release Update

BLOG: Spring ‘22 Key Dates

NEXT WEEK: Treasure Hunt!

 

🤝 CONNECT & GIVE BACK 🤝

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Announcing the Salesforce Admins Podcast Sweepstakes!

#MeetAnswersLeader 🤝 Tom Bassett

 

🎓 LEARN 🎓

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Getting Started With Lookup Filters 

Several Salesforce Architect Certifications Have Been Renamed 

Total Economic Impact of MFA for Products 

Iman's Webinars: Intro To Quip

 

 Join the new @Answers Connect group today and check out the latest #AnswersNewsletter #The Trailblazer Tribune #Picks from the Pack: Customer Success 

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🗞️🗞️  [The Trailblazer Tribune] December 3, 2021 🗞️🗞️ 

 

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

Download to access links:

🗞️🗞️ [The Trailblazer Tribune] December 3, 2021 🗞️🗞️ NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⭐ THE NEW SUCCESS CENTER ⭐

No matter where you are on your Salesforce journey or what products you’ve purchased, you can accomplish your business goals all on Success Center. Find curated content, full lifecycle experiences, and more! Learn More.

LAUNCH NOW

 

🏕️Camp Success: Back to Business, Back to Basics 🏕️

Are you a busy admin looking for guidance on getting started with Sales Cloud? This 2-day (or on-demand) webinar focuses on our most FAQ’s. You’ll learn best practices, watch demos and get all your questions answered LIVE.

AMER | Jan 18 & 25 

EMEA | Jan 20 & 27

APAC | Jan 19 & 20

REGISTER

 

💜  INNOVATE 💜

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Get Ready for Spring ’22

BLOG: Spring ‘22 Key Dates

 

🤝 CONNECT & GIVE BACK 🤝

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Recruiting SME’s to build out Enterprise Architect Credential

NEW! B-Well Together page on Salesforce+ 

Take A Moment To Reflect On This Past Year And Celebrate

Research Participants Needed To Improve Salesforce Products

 

🎓 LEARN 🎓

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NEW! Manage and Merchandise a B2B Commerce Store 

RECAP: December B2C Commerce Update 

Demystify Flow Limits by Debugging

Translating Your Admin Skills

Intro to Salesforce Shield (Crystal Burek)

Support Your Business With Record Types

 

 Join the @Answers Connect group today and check out the latest #AnswersNewsletter #The Trailblazer Tribune #Picks from the Pack: Customer Success 

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🗞️🗞️  [The Trailblazer Tribune] November 19, 2021 🗞️🗞️ 

 NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

Download to access links:

🗞️🗞️ [The Trailblazer Tribune] November 19, 2021 🗞️🗞️ NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⭐ Welcome, Salesforce.org Hub to the Trailblazer Community! ⭐

We are thrilled to welcome our nonprofit & education Trailblazers from the Salesforce.org Power of Us Hub into the Trailblazer Community. 

LEARN MORE

 

📣 Introducing the New *Datorama* Group! 

A happy WELCOME to the new Datorama Group, a place for platform employees, experts, and interested parties to come together and collaborate, innovate, support, and inspire each other about all things Datorama.

 LEARN MORE

 

💜  INNOVATE 💜

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Release Readiness Strategies Module

 

🤝 CONNECT & GIVE BACK 🤝

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Community Engagement Survey 📆  Save the date for Dreamforce to You NYC | Dec 9th   New Career Path: Discover Your Ideal Career In The Cloud   BLOG: How Persistence Paid for This Salesforce Admin   🎉 Congratulate Matt Brown and 👋  Meet Eric Praud  Salesforce Developers Survey is Closing Soon

 

🎓 LEARN 🎓

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How To Troubleshoot Insufficient Privileges Errors  December + January Certification Days Schedule   How To Build And Secure Low-Code Apps  Manage Record Access And Visibility In Salesforce    ASK ME ANYTHING with the Developer Advocates!   11/24 @9am PT

 

 Join the new @Answers Connect group today and check out the latest #AnswersNewsletter #The Trailblazer Tribune #Picks from the Pack: Customer Success 

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🗞️🗞️  [The Trailblazer Tribune] November 12, 2021 🗞️🗞️ 

 NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

Download to access links:

🗞️🗞️ [The Trailblazer Tribune] November 12, 2021 🗞️🗞️ NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⭐ Nominate a 2022 Salesforce MVP! ⭐

Know an exceptional leader and lifelong learner who's committed to helping Trailblazers succeed in the Salesforce ecosystem? Nominate them to become a Salesforce MVP by December 3. 

LEARN MORE

 

🏠 A New Home for Salesforce.org Trailblazers 🏠

The Salesforce.org online community, the Power of Us Hub, is migrating to the Trailblazer Community this coming Monday, November 15th! 

LEARN MORE

 

💜  INNOVATE 💜

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Release Highlights for Nonprofits

11/17 @ 12 pm PT

 

🤝 CONNECT & GIVE BACK 🤝

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📢  Update on Spam 

Join the AppExchange Pitch-Off

Get Fast and Helpful Answers in the Trailblazer Community

 

Events:

ASK ME ANYTHING with the Developer Advocates! 

11/24 @9am PT

APAC: Join us at the Trailblazer Connect Career Fair 

11/18 @1-5pm AUS/SYD

 

🎓 LEARN 🎓

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Learn more about implementing Salesforce Payments! 

November B2C Commerce Cloud Monthly Update

Learning Paths On Trailhead  For Every Sales Role

Have you completed the Trailblazer Blog Quest yet?

 

Events:

Moving Spreadsheets to the Cloud 

11/16 @11am PT

Easy Ways To Introduce Automation To Your Business 

11/18  @11am PT 

 

 Join the new @Answers Connect group today and check out the latest #AnswersNewsletter #The Trailblazer Tribune #Picks from the Pack: Customer Success 

🗞️🗞️ [The Trailblazer Tribune] November 5, 2021 🗞️🗞️

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.    

 

Download to access ALL links: 

🗞️🗞️ [The Trailblazer Tribune] November 5, 2021 🗞️🗞️NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED

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⭐ Admin Best Practices: Build and Secure Low-Code Apps ⭐

November 10th @ 9am PT

ADD TO CALENDAR

In this episode, you'll learn how to build dynamic experiences with Dynamic Forms and Dynamic Actions plus how to improve your apps with Page Performance Analysis and tips!

 

Sales Career Path

NEW on Trailhead: Learning paths for every sales role

 

💜  INNOVATE 💜

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Winter ‘22 Admin Preview Video & Deck

 

Release Readiness Live Recordings

Release Highlights for Admins and Users

Release Matrix 

Winter '22 Release Preview

Winter '22 Release Notes

Winter '22 Treasure Hunt

 

🤝 CONNECT & GIVE BACK 🤝

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#TrailblazerTuesday: Meet Lakesha Holloway 

Incident Management Coffee Chat 

Closing Soon: the latest Salesforce Developer Survey! 

👋Meet Answers Leader Amey Priolkar

 

🎓 LEARN 🎓

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NEW! Getting Started With Opportunities and Opportunity Products

Apply for the 2022 Trailblazer Scholarship

November Certification Days Schedule

Update Records with the World’s Simplest Flow

Pardot Product Roadmap

Moving Spreadsheets to the Cloud

 

 Join the new @Answers Connect group today and check out the latest #AnswersNewsletter #The Trailblazer Tribune #Picks from the Pack: Customer Success 

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👻  [The Trailblazer Tri-BOO-ne] October 29, 2021 👻 

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

🎃  HAPPY HALLOWEEN ALL - STAY SAFE AND ENJOY MANY TREATS! 🎃 

 

Download to access links:

👻 [The Trailblazer Tri-BOO-ne] October 29, 2021 👻 NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

FEATURED

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⭐  Marketing Automation 101  ⭐

November 4th @ 11am PT 

REGISTER

Join Distinguished Solution Engineer Iman Maghroori for this session introducing marketing automation and how to make it work for your business. Iman will go over Salesforce’s automation tools that help both your marketing and sales teams send the right message at the right time, every time.

 

📣  Badge Ratings are live! ⭐️⭐️⭐️⭐️⭐️ 

After completing a module on Trailhead, you can now rate the module on a five-star scale and help guide Salesforce's future content plans. 

 

💜  INNOVATE 💜

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Learn MOAR Winter '22 Roundup 

Tableau for for B2C Commerce is now GA 

CDP for Commerce Cloud FAQ

 

🤝 CONNECT & GIVE BACK 🤝

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❤️  Say THANK YOU to fellow Community Members️ 

👋  #MeetAnswersLeader @Andrew Fragias

FEEDBACK: What's next for the new landing page builder? 

 

🎓 LEARN 🎓

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Introduction to Salesforce Field Service

11/11 @11am PT | REGISTER

November Certification Days Schedule Is Live 

Sharing Report/Dashboard Folders in Lightning Experience

BLOG: Skill Up and Utilize MuleSoft Composer

Why Can’t Admins Pin List Views for Users?

Limit Access Within Your Flow Using Custom Permissions

 

 Join the new @Communications & Readiness Connect group today and check out the latest #AnswersNewsletter #The Trailblazer Tribune #Picks from the Pack: Customer Success