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Jennifer Sprinkle posted in #Data Cloud
Jan 23, 9:08 PM

I'm seeking guidance on the future-state ownership model for data privacy requests within the Salesforce ecosystem. 

 

We currently have a process where our data engineering team partners with our email team to fulfill data privacy opt-opt and record‑deletion requests in our current standalone email service provider. In the near future, we'll be migrated to Agentforce and the org will be using Agentforce Marketing, Data 360 and CRM products. 

 

Should there be a single, accountable owner for intake, orchestration, and audit of data subject opt-out and deletion requests across these platforms, or should this still be handled by product? 

 

#Data Cloud  #Privacy Policies  #Governance  #CCPA  #Agentforce

1 comment
  1. Shahid Shafi (Salesforce)
    Feb 23, 7:52 PM

    Hi @Jennifer Sprinkle , based on my experience what I would suggest is go with one accountable owner

    for all data privacy requests. They handle intake, orchestration, and audits across Agentforce, Data 360, and CRM. Product teams execute the work, but the single owner keeps it consistent, tracked, and compliant. 

     

    Hope that helps  

     

    Thank You

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Christie Fidura (Director, Global Developer Programmes at Salesforce) posted in * Salesforce Developers *
Feb 5, 1:51 PM

Join the February edition of Agentforce NOW Ask Me Anything!

 

This session explores the Agentforce MCP (Model Context Protocol) Client and Gateway—foundational technology in Agentforce 360 that lets you securely bring your own or third-party MCP servers into Agentforce, with built-in governance and controls. 

 

In the February edition of Agentforce NOW Ask Me Anything, Product Managers Pragya Anand and Moe Basi, hosted by developer advocate Mohith Shrivastava, will share how Agent Gateway serves as an "agentic drawbridge," providing a central control point for managing interactions and enforcing enterprise-grade security policy before taking your questions live. 

 

Register and join us live here: 

https://www.linkedin.com/events/7420559728889720832/

 

*All AMAs are recorded and can be watched on demand on the Salesforce Developers YouTube channel.Join the February edition of Agentforce NOW Ask Me Anything! This session explores the Agentforce MCP (Model Context Protocol) Client and Gateway—foundational technology in Agentforce 360 that lets yo #Agentforce #Mcp #Gateway #Security #Governance 

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Christie Fidura (Director, Global Developer Programmes at Salesforce) posted in * Salesforce Developers *
Sep 24, 2025, 5:01 PM

Resources from the Agentforce NOW Ask Me Anything on Transform Data Security with Data Cloud Governance

 

I hope you joined us for the fantastic Agentforce AMA on Wednesday 24 September 2025 featuring 

@Philippe Ozil with product experts @Varun Dewan and @Upwan C. They loved answering your questions about Data Cloud Governance. If you missed it, don't worry - we recorded the series and our experts have provided some great resources so you can continue your learning! 

 

Still have questions? Post them in this thread for our experts! 

 

#Data Cloud #Governance #Agentforce

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Christie Fidura (Director, Global Developer Programmes at Salesforce) posted in * Salesforce Developers *
Sep 15, 2025, 1:26 PM

Transform Data Security with Data Cloud Governance: Agentforce NOW Ask Me Anything September 2025

 

Data Cloud governance brings native, consistent policy enforcement across every facet of Data Cloud, enabling the seamless convergence of governance across all your data platforms and types.  

 

Learn from our product experts how to transform your data security with Data Cloud Governance. You’ll discover how to enforce consistent data access, protect connections and manage encryption, leverage AI tagging and classification, enable dynamic masking and private connect and much more! 

 

Date: Wednesday September 24, 2025

Time: 9am PT

Registration: https://www.linkedin.com/events/7352046070199177216/

 

Transform Data Security with Data Cloud Governance: Agentforce NOW Ask Me Anything September 2025 Data Cloud governance brings native, consistent policy enforcement across every facet of Data Cloud, e 

#Data Cloud #Agentforce #Governance

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Susanna Sharp (Associate Implementation Director at Sweet Grass Consulting, LLC) asked in Nonprofit Hub
Nov 29, 2023, 10:04 PM
Examples of effective small nonprofit governance?

Hi all, this seems to come up time and again and I thought it worth crowdsourcing a response. Salesforce has lots of great resources around the topic of #Governance. But none I've found are specific to small org (let's call that <100 users with 1-2 Admin types) governance--or even #Nonprofit governance. 

 

So I'm reaching out for two things (emphasis on communication and org and stakeholder management):

  1. If you are among the nonprofits who've figured it out, or at least is making a solid go at a structured governance plan, will you share what that looks like?
  2. Resources. Have you found any great resources out there that are specifically tailored to small/nonprofit Salesforce org governance? 

Note that I've already seen the nice little unit in Trailhead and the white paper and the Establishing Good Governance article. Seeking what you already know works for small, or what sounds promising.

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Daniela Galmes (Technical Program Manager at Salesforce) posted in * Customer Success *
Jun 7, 2024, 12:03 PM

What’s your data governance strategy? 👀

 

Join our Salesforce experts on June 11th 🗓️ to learn how to build a robust data governance framework, manage risks, and grow trust in your AI-driven ecosystem.

 

Register today! 👈What’s your data governance strategy?

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Rohit Kamble (Senior Customer Advocate at Cloud Compliance) posted in Governance Strategies
Jan 30, 2023, 6:29 PM

79% of Americans are concerned

About how companies use their data.

 

And how your organization handles

Their data builds trust.

 

And Trust is one of the pillars

Of a successful business

 

We're doing our first webinar of 2023.

And it's on the Salesforce governance.

 

Velu Palani, Prasannal Nithyanandam, and @Saurabh Gwill talk about

1. What is Salesforce governance: business impact and challenges?

2. How to address these challenges

3. How to start

4. and much more

 

Register Now: https://lnkd.in/gzmDwAkS

Have questions on the topic?

Drop them in the comment section, and speakers will answer them in the webinar.

 

See you there!

  #Salesforce Developer #Salesforce Admin #Data Management #Governance #CloudCompliance

79% of Americans are concernedAbout how companies use their data. And how your organization handlesTheir data builds trust.

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Rahul Gupta (VP of Customer Success at GPTfy / CloudCompliance) posted in * Customer Architect Community *
Feb 8, 2023, 12:51 AM

📣 Here is an upcoming event, seems relevant for the Architect community 📣 

>> Registration Link <<

Hosted by thought leaders in this space: @Saurabh G, @Velu Palani and Prasannal.

📣 Here is an upcoming event, seems relevant for the Architect community 📣 >> Registration Link <<Hosted by thought leaders in this space: , and Prasannal.

#Technical Architect #Governance #Data Management 

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Rohit Kamble (Senior Customer Advocate at Cloud Compliance) posted in Governance Community of Practice
Jan 30, 2023, 6:28 PM

79% of Americans are concerned

About how companies use their data.

 

And how your organization handles

Their data builds trust.

 

And Trust is one of the pillars

Of a successful business

 

We're doing our first webinar of 2023.

And it's on the Salesforce governance.

 

Velu Palani, Prasannal Nithyanandam, and @Saurabh G will talk about

1. What is Salesforce governance: business impact and challenges?

2. How to address these challenges

3. How to start

4. and much more

 

Register Now: https://lnkd.in/gzmDwAkS

Have questions on the topic?

Drop them in the comment section, and speakers will answer them in the webinar.

 

See you there!

  #Salesforce Developer #Salesforce Admin #Data Management #Governance #CloudCompliance

79% of Americans are concernedAbout how companies use their data. And how your organization handlesTheir data builds trust.

Write a comment...
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Rohit Kamble (Senior Customer Advocate at Cloud Compliance) posted in Data Governance
Jan 30, 2023, 6:28 PM

79% of Americans are concerned

About how companies use their data.

 

And how your organization handles

Their data builds trust.

 

And Trust is one of the pillars

Of a successful business

 

We're doing our first webinar of 2023.

And it's on the Salesforce governance.

 

@Velu Palani, Prasannal Nithyanandam, and @Saurabh G will talk about

1. What is Salesforce governance: business impact and challenges?

2. How to address these challenges

3. How to start

4. and much more

 

Register Now: https://lnkd.in/gzmDwAkS

Have questions on the topic?

Drop them in the comment section, and speakers will answer them in the webinar.

 

See you there!

  #Salesforce Developer #Salesforce Admin #Data Management #Governance #CloudCompliance

79% of Americans are concernedAbout how companies use their data. And how your organization handlesTheir data builds trust.

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