#Data Cloud63 discussing

Hi All,

I have a requirement where I am adding Account CRM data into Data Cloud using a Data Stream.

I want to understand:

1.  How can I automatically update or upsert Account data from CRM into Data Cloud? 
   •  Is this handled automatically by Data Streams refresh? 
   •  Do we need to configure anything extra (like scheduled refresh or incremental updates)? 
2.  How does data refresh/updating work in Data Streams? 
   •  Is it real-time or scheduled? 
   •  What is the best practice for keeping data in sync? 
3.  Regarding licensing: 
   •  In Enterprise or Professional Edition, is there any additional cost for refreshing or updating data in Data Streams? 
   •  Are there any limits or considerations? 

Would appreciate guidance.  

Thanks in advance! 

Hi,    I am trying to programmatically trigger a Batch DMO Activation   Publish via the Data Cloud Connect REST API in a Developer Edition org,   but I keep getting the following error:    [{"errorCode":"INVALID_API_INPUT","message":"com.salesforce.cdp.connectapi.activation.enablebatchdmoactivationpublish gate is not open"}]    Endpoint used:  POST {instance_url}/services/data/v66.0/ssot/activations/{activationId}/actions/publish    Setup:  - Connected App with OAuth Scopes: api, full, cdp_api  - Client Credentials Flow enabled with Integration User (Salesforce License)  - Integration User has Data Cloud Activation Manager Permission Set  - Token successfully issued (scope: api cdp_api)  - Activation type: Batch DMO Activation (created after October 2025 release)    Tried the following:  1. Python REST API → same gate error  2. Salesforce Flow (Send to Data 360 Activation action) → same gate error  3. Both Segment Activation and DMO Activation → same error    Questions:  1. Is "enablebatchdmoactivationpublish gate" available in Developer Edition?  2. Is this feature only available in paid/production orgs?  3. If so, is there any workaround to test API-based Activation Publish in DE?    Thank you.   

@* Data 360 * 

Hi All, 

I am looking to see if anyone has successfully added a Data Cloud Report to a Page Layout as a Report Chart. I have created several reports and would like to add them to the Contact Page Layout so they can see all of the Engagement records better then looking on the profile explorer. Unfortunately, when I attempt to add the Report Chart to the page layout I do not see it as an option to select. I am curious if there is a limitation to Data Cloud Reports and Report Chart functionality.  

Specifically, speaking to this: 

https://help.salesforce.com/s/articleView?id=analytics.reports_embed_pagelayout.htm&type=5

Here are some resources from session: 2414 Building Cost-Efficient Data 360 Implementations - TDX 2026 by @Akshata Sawant

and Pradeep Krishna 

• Data 360 Query Guide
• Unlocking Peak Performance in Zero Copy Federation: A Guide to Data Locality
• About Digital Wallet
• Data360 Pricing
• Data360 Pricing Calculator
• Data360 Flex Credits Rate Card
• Reduce Credit Consumption in Data 360
• Pause Data 360 Credit Consumption with Flow

#Salesforce Developer  #Data Cloud  #AI  #Trailhead

Hi everyone 👋    We’re implementing Salesforce Data Cloud with a mobile SDK data stream that provides both user-level (app engagement) and device-level data.    This creates two DMOs:  Contact Point App DMO – holds engagement data and includes SubscriberKey  Device DMO – holds device details like OS Name, OS Version, Model, etc.    Currently, only the Contact Point App DMO has SubscriberKey mapped.  To make OS info visible in segmentation, we added OS Name as a custom field in Contact Point App — which works but isn’t ideal for scalability.    We’re considering:  Mapping SubscriberKey to a custom field in Device DMO, and    Creating a relationship between Device.SubscriberKey__c and Individual.IndividualId,  so Device data remains normalized yet still available in segmentation.    Questions:    1. Is this the recommended scalable approach?  2. Could this custom relationship (SubscriberKey → IndividualId) cause identity or unification issues?  3. Or is it better to keep OS Name in Contact Point App for simplicity?    Appreciate any insights or best practices from those who’ve modeled similar mobile data setups 🙏    Thanks,  Clinton Fernandes    

@* Data 360 * 

Hi everyone,

Our Salesforce Data Cloud storage (1 TB) has reached 135% usage, with the Behavioral Events DLO containing ~12M records from the Mobile SDK. We’re activating most of this data to AWS.

Wanted to understand:

• What are the best ways to reduce storage usage in Data Cloud?
• Can retention policies be applied on DLOs/DMOs?
• What retention strategy is recommended for Behavioral Events?

Would appreciate any best practices. Thanks!