Hi all! I think I can't get around this but I'm wondering if anyone has any ideas. I have two lines of business (line a and line b) and line b wants to see some information from line a. Previously this has not been needed or possible.
I have managed (using a looking field on the opportunity and a sharing rule) to make that happen. The problem is that if line b runs an account report (for example) they get line a info and we don't want that to happen. If I remove the sharing rule that makes this whole thing work - what I created falls apart.
I'm thinking the only way is do something thing that would require a LOT of work and probably involve bringing in a developer - one or more of the following
- custom dl account reference object
- screen flow search
- custom LWC
anyone have any other thoughts/ideas?
Thank you in advance as always for any help! :)
#Salesforce Admin #Salesforce #Sales Cloud #Automation
update - going to try a custom search - using a screen flow from a button on the oppty