#Exam Issue With Kryterion0 discussing

I was in the middle of my Associate exam after attending few question it paused and shown the error there is some technical issue with the video, support team asked me to exit the page and relaunch exam but later the launch button was disabled. I am not getting any help from Kryterion as I used a voucher which was only valid till 30thn April. 

my case number is #00951064. I request to reschedule my exam 

@* Trailhead Official * @Certification Days @Certification Exam Resources

During the course of my Platform App Builder Exam, an unexpected technical issue occurred, warranting the logging of a formal case. Specifically, the examination abruptly halted after I had responded to only six questions. Subsequently, a technical error message regarding the inability to establish a video signal prompted me to perform a system reboot. Following the reboot, I encountered the disheartening revelation that remote proctoring administrator is unavailable.  

I kindly request your immediate attention to this matter CASE OPENED #01018554, as it is imperative that this issue is resolved with the utmost urgency. Thank you for your understanding and assistance in resolving this matter promptly.

  #Online Exam Issue With Kryterion #Salesforce #Certifications #Salesforce #Exam Issue With Kryterion #Webassessor Exams

I have put in Trailhead Case 01014782 but I'm wondering if anyone in this group can help me. I went to take an in-person exam this past Saturday 8/26. I was using an exam voucher that expires 8/31. (Yes I waited till the last minute!) When I showed up in person they said they had no power or phones and had no way of telling me ahead of time I cannot take it.

I just need to know if I can retake this same exam at Dreamforce in a few weeks, and if so, can the voucher be refunded? Or if the voucher deadline can be extended, does it have to be for the SAME exam (meaning I need to take a different exam at Dreamforce)? I know the team has a large case backlog but Dreamforce is only a few weeks away so I just want to know the best course of action here. Has this happened to anyone else?

Also I cannot find where to see the case I put in. The email confirmation doesn't have a link to check the status. Thanks! @trailhead

#Trailhead #Certifications  #Exam Issue With Kryterion #Trailhead Support

I just got my, Get Ready for your Trailblazer Bootcamp Certification Exam email and I have gone in to register, but the only testing centre available is in Chicago??  I am not sure if webassessor has not been updated, or if there is an issue with my profile? #Exam Issue With Kryterion

I attended the exam on 8th May , 05:15 hours and while giving the Salesforce associate exam, it got stopped in the middle with a message asking me to exit and re-launch my exam due to mic issues. I did as they said and tried to re-launch my exam but it's showing suspended and there is no launch option. I got a message there to contact Kryterion help support for live chat assistance. I immediately contacted Kryterion online help support but they informed about coupon being expired and they were unable to relaunch the exam. Please Help and allow me to attempt the exam ASAP!

My Trailhead Case number is  00944325 

Posting it here as the case details are not reflecting in My cases page and hoping that salesforce team would look into this issue soon. I am unable to reschedule the exam also.

#Certifications #Help #Trailhead Support #Kryterion Online Proctoring #Webassessor Exams #Online Exam Issue With Kryterion @Certification Exam Resources @Certification Days @* Trailhead Official * @Trailhead Support