🎊Prepare for the Future of AI for Free with New Trailhead Content and Enhancements
For the past 10 years, Trailhead's mission has been to democratize education so everyone can learn the in-demand skills companies need to drive their digital transformations. With a richer learning experience and more hands-on practice, everyone can learn the skills to work with agents and succeed in the AI era.
🚀 New Agentforce Content: Humans with Agents drive customer success together. Learn how to build and customize autonomous AI agents to execute tasks that support your employees and customers 24/7.
- Agentforce Agents: Quick Look - Learn how to use the Agentforce platform to build and customize your own AI agent.
- Agentforce Service Agent: Quick Look - Discover Agentforce Service Agent and learn how it differs from Einstein Bots.
- Agentforce for Developers: Use generative AI features like Dev Assistant to improve developer productivity.
- Quick Start: Build Your First Agent with Agentforce: Create an Agentforce Service Agent to assist with recommendations and bookings.
✅ Centralized Help Hub: Trailhead Help has merged with Salesforce Help - creating a single destination for guidance and support. This also streamlines the Help experience for you so it's easier and quicker to get what you need.
✅ Enhanced Trails: Trails can now include milestone and other Salesforce content including Help articles, Salesforce+ videos, Developer documentation and more. This expands the breadth and depth of learning content in one place.
✅ Personalized Guided Experience: Share what brought you to Trailhead for personalized recommendations to get started and meet your unique goals.
➡️ Check out the blog to learn more and hear from @Bernard Slowey, VP of Digital Customer Success at Salesforce.
Attend the Customer Success Keynote on Thursday 9/19 to see these new innovations brought to life!
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