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Agentforce Key Components: Quick Look
Module

Agentforce Key Components: Quick Look

Learn how AI agents use LLMs and context to assist customers and human agents.

Start
+100 points
Foundational
Administrator
~5 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Applications of AI
  • Artificial Intelligence
  • Sales Management
  • Customer Service
  • AI Agents

Products

  • Einstein
  • Agentforce
+100 points
Foundational
Administrator
~5 mins
~5 mins

Available on these trails

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.