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Marketer Group, Hong Kong, HK

Official registeration of monthly meeting/Events here: https://trailblazercommunitygroups.com/salesforce-marketer-group-hong-kong-hong-kong Community Group Leader Contact: hongkong-hk-marketer@trailblazercgl.com. or post in this forum & we'll reply to any of the responses. This group is intended to help Hong Kong Salesforce users, from knowing absolutely nothing to experienced users, to exchange ideas and best practices around the Salesforce products, with the goal of achieving success on the Salesforce implementation. While this group's main focus is related to Marketing Cloud and anything related to the MCE, Account Engagement (formerly known as Pardot) and MC Growth, we'll also covered anything that's related to the Salesforce stacks, from Data Cloud, AgentForce, Mulesoft, Tableau, to industries specific solutions from SF.
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Apple Mail Privacy Bombshell this September

This coming September Apple will be releasing their latest update IOS 15  which will include an update to Apple Mail where the subscribers IP and Open Rate activity will no longer be passed back to any ESPs. There are also rumor's on the message boards around the web Google might be doing this too. 

 So what will that mean for you?   

Firstly the big thing to note is that this particular update will mean Apple will pass back that all subscribers have opened their email (regardless if they have or not) which you will then see an increase in your open rates, but in turn a decrease in your Open to Click rate.   If you use the engagement split in Journey Builder you will need to now start looking at using Click only to determine if someone is engaged which means if you plan on sending a second email it shouldn't be the same email with a different subject line but a brand new email. 

 We encourage you to all consider this new update as a shift in email marketing and that email should be the gateway to the message you want to convey to the customers, so making emails short and sharp with corresponding landing pages or interactive will be the new normal!    If you want any help in how you can transform your emails into click friendly gateways post below! Happy to share some insights!   

  #Email Tracking #Apple #Email Marketing   

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COMMUNITY CATCH UP ALERT

Join us for an online exclusive community only event about the latest releases in SFMC and how to maximize your ROI.

 

New release highlights:

  • Salesforce CDP 
  • AMP for Email
  • Interactive Email
  • Loyalty Management
  • Datorama Reports for Marketing Cloud

Can't attend live? You should still register! We'll send out the recording after the webinar to all registrants.

Register Now

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Happy New Year Everyone!

 

Good news to kick off the year that I wanted to share. I am delighted to announce that Customers in HK can now get reimbursement up to 2/3 of the cost for Salesforce training thanks to a HK government grant. Two courses relevant to Marketing Cloud are:

 

MCC201 - Marketing Cloud Connect Essentials

MKT101 - Salesforce Build and Analyze Customer Journeys using Marketing Cloud

 

I have attached the full list of courses that are covered by the grant. More info on these course can be found at https://trailhead.salesforce.com/

 

Conditions are: 

- Company needs to be incorporated in HK

- Attendees be HK Citizen / PR

 

Please reach out to Lea Kien / 潘 俐 瑾 who is on our Trailhead Team at lpua@salesforce.com for more details.

 

Thanks and best wishes for the year of the Ox!

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