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Agentforce for Service
Module

Agentforce for Service

Learn how AI agents help customers via autonomous, natural responses grounded in data.

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+400 points
Foundational
Customer Service Professional
~25 mins

Skills you will gain

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  • Artificial Intelligence
  • Customer Service
  • AI Agents

Products

  • Einstein
  • Service Cloud
  • Agentforce
+400 points
Foundational
Customer Service Professional
~25 mins
~25 mins

Available on these trails

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

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