Skip to main content
Agentforce for Service
Module

Agentforce for Service

Learn how AI agents help customers via autonomous, natural responses grounded in data.

Start
+400 points
Foundational
Customer Service Professional
~25 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Artificial Intelligence
  • Customer Service
  • AI Agents

Products

  • Einstein
  • Service Cloud
  • Agentforce
+400 points
Foundational
Customer Service Professional
~25 mins
~25 mins

Available on these trails

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

Show More