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Module

Agentforce Service Agent: Quick Look

Help customers with next-gen AI bots that offer autonomous, natural responses.

Start
+100 points
Beginner
Customer Service Professional
~5 mins

Skills you will gain

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  • Artificial Intelligence and Machine Learning
  • Customer Service
  • Generative Artificial Intelligence

Products

  • Einstein 1
  • Service Cloud
  • Einstein Copilot
+100 points
Beginner
Customer Service Professional
~5 mins
~5 mins

Available on the following trail