#FSL1 discussing

Hello everyone,

I have a question about Service Objectives. I saw that there was a Record Type called Custom Objective and I don't understand how to use it. There is also a field called FSL__Custom_Logic_Data__c to put the Custom Objectives logic. How to use this field? How to write logic in this field?

If for example, I want to use the "Same Site" Objective Service (i.e. the same address) and I want to create a similar but more precise Objective Service (for example, Same Building because there are several buildings at the same address ), do I need to enter the “Building” custom field in the Custom Logic Data?

The goal is that I would like during the optimization, that the appointments are scheduled taking into account the following Service Objectives: Same Building (highest weight), Same Location and Preferred Resource (lowest weight).

Thank you in advance for your help :)

Jo

@* Salesforce Field Service *

Has anyone started using or has fully used the Field Service Go?  Any Pros/Cons for using it?  

Hi All,

Has anyone found a way of emulating the FSL Mobile Android app on your Windows desktop?  I'm looking to do some hands on training of utilizing our FSL mobile app, but haven't found a steady way of either projecting my Android onto windows PC or emulating the FSL Android mobile app on a Windows machine.  Anyone had any luck in this area?

Thanks!

Hello all, I was wondering if it is possible to edit the layout on this page? If it is, where can this be done? Thanks.

#FSL #FSL Gantt #Service Appointments #Pagelayouts

#FSLOfficeHours #FSL 

Hi All,

I am not able to see Skills objects in any of the FSL related permission set for one of our new implementation. for other client we are able to see skills object under dispatcher/Admin Permission . PFA screenshot.

As a result - I am unable Delete unused skills and getting insufficient access while deleting skills record.

anything missing here ?

CC: @Steve Hupp @Dustin Breese @Simon Kuntz 

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• Good English
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 #FSL #FSLOfficeHours 

Hi All -

Getting error 'Picklist choice invalid' when I am saving screen results Picklist/Radio answer in the Custom object field. Picklist/Radio Button is showing only Yes/No/N/A values to the User. Values stored correctly in the backend , but on UI I am seeing this error and unable to proceed on next screen. In other flow same setup is working as expected.

The flow itself works fine when clicking 'debug' on desktop, but errors out when live on the app. Have checked all the picklist choice types and all look fine, but not really clear what it is that's going wrong.

Any ideas?

CC: @Steve Hupp @Dustin Breese 

I am trying to create an assignedResource with apex. When I insert the record, it shows me the following error: "Service Appointment missing schedule time on insert or update of Assign Resource"

#FSL

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#Salesforce Developer #Trailhead #Trailhead Challenges #FSL