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#Email Alerts0 discussing

Hello Trailblazers !!, 

 

Send Automatic Reminder Emails to Inactive Users in Salesforce 

 

Ever thought of sending Automatic Reminder emails for Inactive users after X days of Inactivities in your Salesforce Org ??  

 

OR Like me, you also have multiple playgrounds where you need to keep an eye on before it expires, well, you send automatic reminder email to yourself before it expires.  

 

Using Apex & Schduled-Job we can achieve this easily !  

 

Read Full Article at : 

https://salesforcefox.com/send-automatic-reminder-emails-to-inactive-users-in-salesforce/

 

@* Salesforce Administrators * @* Salesforce Developers *  @The Blog Group

2 comments
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Greetings fellow Flow-natics,

I've got several record triggered flows with scheduled paths that send emails via email alert. These have stopped working. Sometime between 6/30 and now, this has stopped functioning.

 

The *exact same alerts* when used in a run immediately path send out fine, but any in a scheduled path do not. Is anyone else seeing this? Does anyone have a suggested way forward? Many thanks.

 

- The records debug correctly in the flow debug canvas

- The time-based workflows are created

- The email logs show no emails sent

- I recreated the precise conditions of the scheduled path in an immediate path and the emails sent out correctly

- Nothing in the audit trail to suggest a change that would affect these flows

Email Alerts in Scheduled Path Don't Send #Scheduled Flow #Scheduled Path #Flow #Email Alerts

8 answers
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Is there a way to see all of the email alerts that a particular user receives?  Too much to ask to be able to mass update all of them when a user changes roles?

 

#Email Alerts  #Sales Cloud

1 answer
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We have multiple email alerts and they were working perfectly I want to say a two week ago and now they are inconsistent has any experience something similar to this before? 

 

Troubleshooting I already done:

  • Check the email log and everything is showing D or R, and I have to retrigger the action to get the email alert working
  • I did Test deliverability email and it did send a email. 

Email alerts - Inconsistent

 

#Sales Cloud  #Email Alerts

2 answers
  1. Jun 26, 2024, 1:08 PM

    That did not the solve the issue and this is still happening. I'm curious was there a change recently with 24' release. Both Sandbox's we use email send out.

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We have one cadence with 3 different 'Cadence Assigners'; however, the sales team wants the emails to come from ONE of the reps instead of the multiple people that added them to the cadence.  Salesforce allows us to choose who the sender is in each individual lead (options are record owner, Me, Another Sales Engagement user), but is there a way to do this in bulk?   

5 answers
  1. Mar 21, 2024, 5:10 PM

    I bulk updated the leads I wanted to add to the cadence with the same specific code.  I then created a list view where the filter was the specific code.  Then I selected all of them and clicked 'Add to Cadence' and chose one specific person.

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3 answers
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I am sending emails from Cases using email alerts for various reasons. I would like for a copy of the sent email to be stored within the history of the Case somewhere. How can I do that ? I know there's a way with emails which have been sent manually from within the Case, but I'm not sure how to do it with emails sent via email alerts. #Automation ; #Email Alerts

2 answers
  1. Dec 26, 2023, 6:07 PM

    Hi Vincent

     

    Have you added "Activity History" related in your case layout? If not add the same into your layout.

     

    Setup -> Customize -> Case -> Page Layouts -> Edit your layout (Say Case Layout) -> Select Related List from Left pan -> Then add "Activity History" into related list.

     

    if find it helpful then mark it as the best answer.

     

    Thank you 

    Mohammad Arafat Ali

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I have a requirement to notify all account team members when a new opportunity is created and I am not sure the best way to do this using flow builder. If I create a record trigger flow when a new Opportunity is created, and then use the get Account Team Member where the AccountId = Record>AccountId. Can I then just use an email action or is there a better way to do this?  Thank you

 

#FlowBuilder #Flow #Email Alerts #Account Teams

1 answer
  1. Nov 9, 2023, 11:32 PM

    Get all Account Team Member's emails and add them to a collection and you can use the send email action. The variable for the email is text and add them to a text collection. You need a loop and two assignments.

     

    Hope this helps. 

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Receiving 2 Email notifications on new can assignment with Exact same subject and email Body one is standard (from no-reply) and the other one is custom (see below)

 

Recieving 2 Email notification on new can assignment

 

All I Want to Turn off the Custom one

 

Thanks,

Intkhab Samani.

 

#Service Cloud

#Email Alerts

3 answers
  1. Nov 10, 2023, 1:09 PM

    Hey

    There could be several reasons for receiving multiple emails for case assignments in Salesforce, including:

    1) Workflow Rules or Process Builder or Flow that triggers email notifications on case assignment

    2) assignment rule configuration

    3) apex triggers that triggers email notifications on case assignment

    4) case settings

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Any ideas or tips or if its possible to remove the padding on emails templates in the builder so that the email fits the entire page and does not have these phantom sections?

Email Template - Padding on Left and Right side

#Salesforce #Sales Cloud #Email #Email Alerts

4 answers
  1. Nov 8, 2023, 3:23 PM

    Responsive rendering only triggers at 320 pixels wide or smaller, the default column width for desktop is I believe 600 pixels. If you made this so called "full width" if would have unpredictable rendering across the wide variety of email clients. I presume the design choice made here was intended to try and avoid side-scrolling in email clients.  

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