Receiving 2 Email notifications on new can assignment with Exact same subject and email Body one is standard (from no-reply) and the other one is custom (see below)
All I Want to Turn off the Custom one
Thanks,
Intkhab Samani.
3 answers
Hey
There could be several reasons for receiving multiple emails for case assignments in Salesforce, including:
1) Workflow Rules or Process Builder or Flow that triggers email notifications on case assignment
2) assignment rule configuration
3) apex triggers that triggers email notifications on case assignment
4) case settings
