#Admissions Connect0 discussing

Format A

  - Header: "[Bot Name] from [Workspace] invited you to work in Slack" 

  - "Invited by" field shows: botuser-{TEAM_ID}-{BOT_ID}@

slack-bots.com

  - Shows "X unread messages" 

  - CTA Button: "JOIN THE CONVERSATION" 

Format B (what we receive):

  - Header: "The team at [Workspace] wants to work together" 

  - "You were invited by" shows: "The team at [Workspace]" 

  - No bot email address visible 

  - CTA Button: "Get Started" 

Questions:

  1. What determines which email template Slack uses when sending invitations via the `conversations.inviteShared` API? 

  2. Are there any API parameters (e.g., `external_limited`, token type) that affect the email format? 

  3. Does the bot's display name in Slack App settings affect the "Invited by" field in the email? 

  4. Do workspace admin settings or Slack Connect permissions affect which email template is sent? 

  5. Is there documentation explaining the different email templates and how to control them? 

Format A:

Format B: 

#Slack Developers

Winter '23 Release Announcement

We are thrilled to announce the Winter ‘23 release of Education Cloud! In this release we are enhancing appointment scheduling in Student Success Hub and making available more generally, features that were only available with EDA or Admissions Connect in the prior release. 

The following are key highlights of the release:

Appointment Booking Enhancements in Student Success Hub

We’ve provided enhanced appointment scheduling in Student Success Hub, including the ability for Students to add notes on why they are booking the appointment. This helps bring even more personalized support for Students and increases productivity for faculty and advising staff.

Guidance Center for Student Success Hub

The Guidance Center is designed to provide Student Success Hub admins with helpful guidance to assist with setting up and enhancing their Salesforce orgs. This onboarding support provides admins with step by step instructions to get up and running quickly.

Data Mover is now Generally Available

After a successful launch for Recruiting & Admissions use cases, Data Mover is now generally available for all Education Cloud Customers. Data Mover is an intuitive tool that lets you easily bring external data into Salesforce. It helps prevent duplicates and distributes data across multiple objects.

 For more details on our new product features, please see our Release Notes. 

Education Cloud Winter '22 Release

We are thrilled to share with you how we have focused on innovation for Education Cloud to provide much-needed, integrated and scalable solutions to improve access for all -- in the largest and most impactful release of Education Cloud to date. Whether that’s meeting students where they are, providing greater flexibility or ensuring that they don’t get lost along their journey, our goal is to drive the success of every learner, from anywhere. 

Student Success Hub for Higher Education and K-12

This Winter ‘22 Release brings the exciting evolution of Advisor Link to Student Success Hub, and with that comes a deepened focus on persistence with the launch of new Retention Tools. We know most institutions already know a lot about which students will face additional challenges - first generation students, transfer students, those in their first term, for example. And with Student Success Hub, Higher Ed and K-12 staff can create success plans to support any population segment with appropriate interventions that they know will work best. Those plans can then be tracked by higher ed students with an integrated chatbot that proactively nudges students to complete tasks or ask for help when they need it. 

With pre-built reports and Tableau dashboards to capture data-driven insights, staff can ensure that no student falls through the cracks. Whether they need help with academics or, increasingly, broader issues related to health and wellbeing, students require flexible options for advising appointments. For this reason, Student Success Hub supports every model of engagement - online, hybrid or in person appointments, group sessions, self-serve scheduling and more. And as part of the Winter ‘22 release, we added a new student-facing scheduling wizard. Now higher ed students can also schedule appointments based on location, timing, and topic - and they can do it all from their mobile phone. 

• Product website: Higher Ed or K-12
• Product demo: Higher Ed or K-12
• Product snapshot: K-12

Admissions Connect  - Mobile Responsive Applicant Portal

With our latest enhancements to Admissions Connect, prospective students can apply to a college or university directly from their phone. They can view the status and content of their application and upload any required documents using the Applicant Experience Portal. And then they can check on the status of their application 24/7 using the pre-configured chatbot that integrates with Admissions Connect, accessing updates via text, Whatsapp, Facebook or Slack. These mobile-first experiences are an important step toward ensuring the success of every applicant, including those who may not have access to a laptop or computer at home.

We are also excited to announce the launch of a closed pilot for our newest integration tool, Data Mover. From purchased lists, to common flat file uploads, this tool is designed to help you stage, map, and identify potential duplicates when importing Leads and Contacts with all of their related information into Admissions Connect and the Education Data Architecture.  We’ve heard from so many of you how much time you spend on these activities, and are looking forward to seeing how Data Mover can help to simplify this task with reusable mapping templates. If you’re interested in participating in this pilot program, please reach out to your account executive.

• Product website

Education Data Architecture (EDA) Enhancements  

The Winter ‘22 release of EDA introduces support for 14 different achievements and learning experiences to its data model, empowering users to display this information within the context of a comprehensive learner record. In addition, the new Release Management tab within EDA Settings provides a central location for system administrators to manage Education Cloud releases, providing more time to test new features in your sandbox before activating them in production based on a timeline that works for your institution.  Finally, we’re thrilled to deliver our highest voted idea on the IdeaExchange - the ability to mark addresses inactive.

• Product website

Interested in seeing the full list of Winter ‘22 enhancements? Check out our Release Readiness Live for Winter ‘22!