Admissions Connect Users

Hello all, 

Has anyone dealt with this error before:  

We can't show this data because of an error. Ask your Admissions Connect administrator for help.  

 We currently rely on a workaround where we update the activity date for tasks overdue by more than 365 days, which then flips the task's record IsArchived value to false. Does anyone have a more permanent and effective solution for this?  

Edit: We are also running the most current version of Admissions Connect.

Hello all. Just today, my applicants have been reporting that they are unable to view their Application Viewer on their experience cloud view of Admissions Connect. Their permission sets look correct. I recently updated the Application flow. Does anyone know if there is a chance my application flow update may have disrupted the applicants' ability to view the Application Viewer? 

Hi all!

I am trying to see if this app will be a good fit for our team. Our AE told us this "To get a demo of Admissions Connect, you can visit the Salesforce Admissions Connect page and request a demo. " I tried to find this page but it just links to https://www.salesforce.com/nonprofit/. Can anyone help with cost estimates and/or a demo? Any help will be appreciated! 

I have the Application Checklist component on application page but I am getting the following message:"We can't show this data because of an error. Ask your Admissions Connect administrator for help." I can't seem to find where the Application checklist is configured or where I would see a log of what the problem is in displaying the checklist. 

Turned out this is a bug that is fixed if you apply Admissions Connect 1.15 or 1.16 (the latest version).

I see that can students can upload files for Document Checklist Items that appear in their applicant portal, but I also want some items to contain an existing file that student can download and complete. Is this possible? If yes, how do I implement this? 

Thank you.

#Admissions Connect

#Higher Education

#Education Data Architecture

Document Generation is one of the tools that comes with OmniStudio. Has anyone gotten the document generation working in the context of Admissions connect?   Any help pointing me in the right direction on how to setup document generation would be much appreciated. The initial installation of Admissions Connect and OmniStudio seems to have elements missing that are needed to make use of the Document Generation in OmniStudio.

In the documentation there was a comment about buying document generation using OmniStudio, since OmniStudio is licensed through Admissions Connect, does anyone know if that license also applies to the document generation?

I am setting up Admissions Connect and am using Action Plan Templates to organize student Tasks and Document Checklist Items. 

When an Action Plan is assigned to a user, this fires individual emails to the student for each Task they have been assigned (which is annoying), but only happens sometimes... 

I would like to be able to block all of these emails, but there isn't an option for sending (or not sending) an email when you set up the Action Plan Templates. 

Any advice? Thanks in advance!

Hi all,

This is my first time using Admissions Connect and I am trying to install it on my sandbox org. during the installation process I encountered an error (https://install.salesforce.org/products/admissions-connect/1.20/install-and-build-community/jobs/lQE4zyl) How can I solve it? If I try to reinstall without the step that is failing (Which is optional) the installation reaches the last step where it fails again so I am not sure if both issues are related. Any input would be appreciated, thanks!

Hi all - I have deployed an org's published Action Plan Templates, and am running into the issue of not being able to utilize them in a flow to assign Action Plans to an Application because they're not found. When deployed, they're not in a Published state and don't appear to be able to be published (the Action Plan Template Status is "ReadOnly"). The flow error I'm getting as a result is below. Does anyone have any advice on how to correct this, or will I need to clone and publish all templates after deploying? #Admissions Connect@Jace Bryan

An Apex error occurred: randa.ApplicationService_API.ApplicationServiceException: An action failed because the Action Plan Templates it uses don’t exist or are inactive. Verify the Action Plan Templates used are correct. For reference, the following Action Plan Template(s) failed. {[All Action Plan Template names]}