Hello! I've recently completed the Salesforce Certified Sales Representative Exam Preparation trail, and am looking to improve my knowledge and understanding in the following areas:
-Customer Engagement
-Forecasting
-Customer Success
-Planning
I have identified these as my weakest areas, so any recommended study materials, trails, modules, etc. would be greatly appreciated.
Many thanks!
#Customer Success #Forecasting #Customer Engagement & Service #Account Planning #Demand Planning #Territory Planning #Sales