Hi Guys,
We have one of our Automotive clients, who are interested to use Salesforce CRM. Our client is the dealer, they sell various brands of a car to customers. And we are thinking how we can use Salesforce CRM to betterment their current business. FYI, right now they track all things in excel spreadsheet.
I'd like to know what are the best practices/use cases for the Automotive industry in Salesforce, is there any data model available for this industry in Salesforce?
Thank you all!
Please join us on November 6 at 11:00 AM EST for Dreamforce for Automotive, Manufacturing and Energy Webinar. We will share information on the great sessions, roundtables and events we have planned this year, and share tips and resources to help you get around the Dreamforce campus. We will post the slides and recording of this session for those of you who can't make it to the webinar. REGISTER HERE https://attendee.gotowebinar.com/register/3135014816901217025
Hello, I have a client that wants to normalize their Vehicle data. What is the best way to do that, they are a global company and sell tires to every vehicle model on the planet. I appreciate your thoughts on this.
There will be 2700+ Dreamforce 2019 sessions by prominent Dreamforce speakers, in just 4 days! 😵😵😵😵
Worry not! We know it can get quite confusing, which is why we’ve prepared a **quick guide** that tells you all about these Dreamforce sessions and how valuable they are to you. Check it out - http://bit.ly/2pRxNSI
Day 3 of Dreamforce for and Auto Update!
Can you believe we're already half way through the best Dreamforce ever?! Yesterday was epic - we started the day with a packed house at the Manufacturing, Energy and Auto keynote and ended the day with Dreamfest which as usual did not disappoint. We've got an awesome line-up today of sessions with Trailblazers like Volvo and GM just to name a few. Keep reading to make sure you're ready to go!
Today's TOP 5 Picks for Automotive Trailblazers
1️⃣ 8:30 a.m. Breakout Session: Propel Your Manufacturing Business with Omnichannel Digital Commerce - https://sfdc.co/4ru9O
Where: Intercontinental Ballroom A-B
2️⃣ 10:00 a.m. Theater Session: Customer Centricity and Intelligent Marketing: A Volvo Case Study - https://sfdc.co/cftW6s
Where: InterContinental Manufacturing Lodge - 5th Floor Ballroom
3️⃣ 12:00 p.m. Breakout Session: How GM Financial Drives Stronger Dealer Relationships with Partner Communities - https://sfdc.co/covv2l
Where: Intercontinental Ballroom C
4️⃣ 1:30 p.m. Breakout Session: Innovate Customer Engagements and Business Models with IoT - https://sfdc.co/bHOydK
Where: Intercontinental Ballroom A-B
5️⃣ 3:00 p.m. Keynote: Commerce Cloud Keynote: Be a Trailblazer for B2C & B2B Commerce - https://sfdc.co/ckt4wd
Where: Moscone North
Networking & Demos on Campus:
Today's Manufacturing, Auto and Energy Sessions:
8:30 a.m. Breakout Session: Propel Your Manufacturing Business with Omnichannel Digital Commerce - https://sfdc.co/b0rM7Z
Where: Intercontinental Ballroom A-B
9:00 a.m. Theater Session:Mann+Hummel's Approach to Reducing Product Go-To-Market Times - https://sfdc.co/E9LJF
InterContinental Manufacturing Lodge - 5th Floor Ballroom
9:00 a.m. Breakout Session:Hess is Leading Digital Supply Chain Transformation in Manufacturing - https://sfdc.co/m72xI
Where: InterContinental Grand Ballroom C
10:00 a.m. Theater Session: Customer Centricity and Intelligent Marketing: A Volvo Case Study - https://sfdc.co/mnqoE
Where: InterContinental Manufacturing Lodge - 5th Floor Ballroom
10:30 a.m. Breakout Session:Salesforce Pardot: B2B Marketing on the World's #1 CRM - https://sfdc.co/oqP2D
Where: Marriott Marquis, Yerba Buena Salon 9
11:00 a.m. Breakout Session: Fuel Operational Excellence with the Salesforce Lightning Platform - https://sfdc.co/LSwhc
Where: Intercontinental Ballroom C
11:30 a.m. Keynote:Service Keynote: Customer Success in the New Age of Service - https://sfdc.co/WEh6d
Where: Moscone North
12:00 p.m. Theater Session: Intelligent Ecosystems and the Future of Manufacturing - https://sfdc.co/C1Nha
Where: Metreon Level 3, Theater 12
12:00 p.m. Breakout Session: How GM Financial Drives Stronger Dealer Relationships with Partner Communities - https://sfdc.co/BmkU
Where: Intercontinental Ballroom C
1:00 p.m Theater Session: Driving Manufacturing B2B Customer Engagement Via Precision Marketing - https://sfdc.co/vuZYn
Where: Metreon Level 3, Theater 12
1:00 p.m. Theater Session: Changing Human Lives with Improved Customer Experience in the Retailer Ecosystem - https://sfdc.co/bp4qLU
Where: Moscone South Campground Theater 1
1:30 p.m. Breakout Session: Innovate Customer Engagements and Business Models with IoT - https://sfdc.co/ctwbI0
Where: Intercontinental Ballroom A-B
2:00 p.m. Breakout Session: Why Oil Companies Need a Platform like Salesforce and How BP is Implementing It - https://sfdc.co/VgC00
Where: Intercontinental Ballroom C
3:00 p.m. Keynote: Commerce Cloud Keynote: Be a Trailblazer for B2C & B2B Commerce - https://sfdc.co/iArBy
Where: Moscone North
3:30 p.m. Theater Session: How Nissan Finance is Innovating Around Customer Onboarding and Support - https://sfdc.co/8n7jT
Where: Industry Theater 1 (InterContinental Manufacturing Lodge - 5th Floor Ballroom)
Unable to attend Dreamforce? Tune into the Livestream!
LIVE STREAM SCHEDULE
8:30 AM - 9:00 AM Welcome to Dreamforce Day 3
9:00 AM - 9:15 AM Creating Exceptional Member Experiences
9:00 AM - 9:50 AM Retail Keynote: Be the Brand Your Customers Love
10:15 AM - 11:00 AM Equality Trailblazers: A Conversation with Chairman and CEO, Kaiser Permanente
10:15 AM. - 11:00 AM Creating a Culture Where the Best Ideas Win Out
10:30 AM. - 10:45 AM. The Role Technology Plays in Disaster Relief
10:30 AM - 11:30 AM Salesforce Pardot: B2B Marketing on the World's #1 CRM
11:00 AM - 12:00 PM Service Cloud Keynote: Customer Success in the New Age of Service
11:00 AM - 12:00 PM. Community Cloud Keynote: Win the Digital Experience Race
11:15 AM - 11:30 AM. Inside the Climate Summit at Dreamforce - Insights on the Global Sustainability Revolution
11:30 AM. - 12:20 PM CEOs Leading with Inclusion and Authenticity
11:45 AM - 12:30 PM. A Conversation with CEO of Uber
1:00 PM - 2:00 PM Marketing Cloud Keynote: Intelligent Marketing for the Empowered Consumer
1:30 PM - 2:00 PM.The Universal Laws of Growth, Innovation, and Sustainability
1:45 PM - 2:00 PM. A Look Back - Year One of the Salesforce and Google Partnership
2:45 PM - 3:30 PM. Fireside Chat with Co-founder and CEO of Dropbox
3:00 PM - 4:00 PM. Commerce Cloud Keynote: Connecting Commerce to Every Channel
3:15 PM - 4:00 PM Trailblazing Smart Cities and the Future of Mobility
4:30 PM - 4:45 PM Verizon
5:00 PM - 5:15 PM Empower Women to Build Apps
5:00 PM - 6:00 PM Equality Keynote: With Special Guests
5:00 PM - 6:00 PM. Einstein Analytics Keynote: AI + Analytics for Every Business Process
5:00 PM - 6:00 PM. Future of Retail
Get excited for day 2 of Dreamforce and add the Field Service Lightning Keynote into your agenda!
Transform Field Service for the New Mobile Workforce - Register here: https://sfdc.co/FSLsession
Featuring customer speakers from IDEXX and National Grid!
Join us to learn how you can empower your field service employees, revolutionize the on-site customer service experience, and accelerate your end-to-end service operation.
Day 1 of Dreamforce for Auto Update!
Get ready for a fantastic first day of Dreamforce. It's going to be a GREAT Day for Automotive. The Manufacturing, Auto and Energy lodge is open and we have some great breakout sessions - get all the details here.
2 Things To Do Right Now:
Networking & Demos on Campus:
Tuesday's Can't-Miss Manufacturing Sessions:
9:00 a.m.: Theater Session: Salesforce Innovation Journey at AGCO - https://sfdc.co/pxyFk
Where: InterContinental Manufacturing Lodge - 5th Floor Ballroom
10:30 a.m.: Theater Session: Procurement for All - https://sfdc.co/2rSic
Where: InterContinental Manufacturing Lodge - 5th Floor Ballroom
12:30 p.m.: Theater Session: Supporting Growth By Acquisition at Filtration Group - https://sfdc.co/b9Egny
Where: InterContinental Manufacturing Lodge - 5th Floor Ballroom
1:00 p.m. Breakout Session: Customer Centricity is Driving the Energy Revolution - https://sfdc.co/LLTfx
Where: Intercontinental Ballroom C
2:00 p.m. Breakout Session: Leveraging the Salesforce Platform to Unlock the Back Office - https://sfdc.co/bY1ND2
Where: Moscone South Campground Theater 1
2:00 p.m. Theater Session: A New Wave of Digital Transformation: Key Success Factors from Michelin ENGAGE - https://sfdc.co/bbfh0m
Where: InterContinental Manufacturing Lodge - 5th Floor Ballroom
3:00 p.m. Keynote: Opening Keynote with Marc Benioff and Special Guests - https://sfdc.co/bVivOw
Where: Moscone North
Unable to attend Dreamforce? Tune into the Live Stream!
LIVE STREAM SCHEDULE
9:00 AM - 10:00 AM Partner Keynote: The Greatest Ecosystem to Deliver Customer Success
9:00 AM - 10:00 AM It's Better in Lightning: Transition to Lightning Keynote
9:30 AM - 10:15 AM Building Inclusive Cities: Bay Area Mayors on the Power of Collaboration
10:30 AM - 11:15 AM The Future of Travel & Hospitality with Marriott International
11:00 AM - 12:00 PM AppExchange Partner Keynote: Harness the Power of Network Effects & Ecosystems
12:00 PM- 12:45 PM Leadership in a Changing World
12:45 PM - 1:25 PM Einstein Analytics and Einstein Discovery Roadmap: A Peek at New Features
1:00 PM - 2:00 PM Lightning Platform Keynote: Now Building Apps is Everyone's Business
1:30 PM - 2:15 PM Ethical Responsibility in the Fourth Industrial Revolution
3:00 PM - 5:00 PM Opening Keynote with Marc Benioff and Guests Dreamforce: A Celebration of Trailblazers
Don't feel ready? Here are your last minute tips for Dreamforce @New to Dreamforce @Dreamforce for Admins @Dreamforce for Large Enterprises @Dreamforce for Manufacturing @Dreamforce for Marketing @Dreamforce for Oil & Gas @Dreamforce for Partners @Dreamforce for Retail @Dreamforce for Sales @Dreamforce for Service @Dreamforce for Small and Medium Business @Dreamforce for Automotive @Configure-Price-Quote Dreamforce Forum @Dreamforce for B2B Marketers @Dreamforce for Financial Services @All UK & Ireland attendees of Dreamforce @ANZ Attendees at Dreamforce @Dreamforce Giveaways & Prizes @Dreamforce Parties & Networking
Register NOW for the Automotive Keynote! Featuring customer speakers from ABB, Volvo and Hess
Enroll before you go: https://sfdc.co/csxXFb
Join us to learn how ABB, Volvo, and Hess are transforming into customer-centric companies by creating digital touch points within each part of their ecosystem to better the manage all stages of the customer lifecycle.
For more on Salesforce for Automotive, see our Trail Map here: sfdc.co/maetrailmap, covering our Manufacturing, Automotive and Energy sessions.
Another great "Coming to Dreamforce?" announcement for our Service audience!
Don't miss the Field Service Lightning Keynote at Dreamforce 18: Transform Field Service for the New Mobile Workforce. Featuring Customer speakers from IDEXX and National Grid
Add it to your Dreamforce agenda! https://sfdc.co/FSLsession
Join us to learn how you can empower your field service employees, revolutionize the on-site customer service experience, and accelerate your end-to-end service operation
When: Wednesday, September 26, 2:00 PM - 2:40 PM
Where: Marriott Marquis, Yerba Buena Salon
(Note: This session will NOT be streamed, but it will be recorded and posted after Dreamforce)
Field Service Lightning Keynote: Transform Field Service for the New Mobile Workforce.
