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Is anyone else in the community involved or willing to get involved in creating a partner workforce or trailforce of people who are agentic savvy and can assist with best practices on SFDC and education specifically for energy transformation in Australia?  

 

Arcturious are already involved with various working groups on AI, running the user group in Adelaide and working alongside partners, but we've also built industry agents specifically on FSL and with Claude for these use cases. It would be great to join forces. 

3 answers
  1. Yesterday, 11:58 AM

    Hi Lotus!

    This sounds like an interesting initiative, especially as energy transformation brings together Salesforce, Field Service, data, automation, and AI. 

     

    A partner workforce or Trailforce focused specifically on Australian energy use cases could be valuable for sharing practical patterns rather than having each partner solve the same challenges independently. It could cover areas such as agentic AI, field operations, asset management, regulatory requirements, and data/Net Zero Cloud integrations. 

     

    It would also be useful to define a few concrete use cases or best-practice assets that the group could build together and share with the wider community. I’d definitely be interested to hear how others are approaching this in Australia and what collaboration model you have in mind. 

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Body: Hello Trailblazer Community,

I am stuck on the "Communicate Using the Action Element" challenge in Flow Builder.

I keep getting this exact error when verifying the challenge:

I have created the ChatterMessage text template, set it to "View as Plain Text", and used the syntax @[{!$Record.OwnerId}] your account record has changed. (or the correct matching record variable), but the challenge still fails to find the mention.

Could anyone please guide me on what might be wrong with my syntax or setup?

Thank you so much for your help! 

 

#Trailhead Challenges

2 answers
  1. Sep 30, 11:36 PM

     

    > Hi Nedaa! I had the same error last week. Trailhead is very strict with the syntax. 

    >  

    > Check these 3 things: 

    > 1. In your Text Template, make sure you clicked *"View as Plain Text"* (top right) - if you don't, it adds hidden HTML and fails. 

    > 2. The syntax must be exactly: `@[{!$Record.OwnerId}] your account record has changed.` - no space between @ and [, and make sure you use `$Record` not `$Record__OwnerId` or similar. 

    > 3. In the "Post to Chatter" Action, make sure Target is `Use the $Record's ID` and not User ID. 

    >  

    > Try recreating the Text Template from scratch in Plain Text mode, it worked

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Hi everyone,

I'm working at an organization with a large number of folders and reports accumulated over the years. I'm looking for an app that can visually display the folder hierarchy and allow me to easily move or delete reports. Doing this manually would take too much time.   

Does anyone know of a good solution or app for this?   

Thanks in advance!   

@Reports & Dashboards 

4 answers
  1. Sep 30, 11:28 PM

    This is a ridiculous limitation. I have just spent 3 hours trying to find an easy workarond for this. If you're going to let users create more than 4 levels of folders you need to provide an easy way to report on this. If anyone knows of an idea to upvote I will go do it right now. 

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When establishing the connection between Tableau and our Collibra DEV environment, As a Tableau administrator provided a User ID and token that successfully ingested both Tableau Worksheets and Tableau Data Attributes. 

Recently, we were issued a new User ID and token to configure the connection for our Collibra Dev & PROD environment. Following this change, Collibra is no longer able to fetch worksheets or data attributes. Any thoughts? 

 

#Tableau Cloud  #Tableau APIs & Embedding

2 answers
  1. Sep 30, 11:05 PM

     It looks like the token change may have affected the permissions or API access settings between Tableau and Collibra. Checking the user roles, connected app settings, and API access permissions on both sides could help identify the issue. Hope you find the cause soon. 

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Builder Central (Beta) shows "Failed to fetch" on the welcome screen in my Agentforce Developer Edition org. 

Console: CORS preflight to

https://api.salesforce.com/platform/dx-workspaces-proxy/v1/api/workspaces-proxy/<workspaceId>/project-service/v1/projects

 

is blocked. The OPTIONS response is HTTP 204 with no Access-Control-Allow-Origin header. 

Reproducible with curl from outside the browser for any Origin, so it is not a client-side issue. 

"Connect an org" logs in successfully but never returns to the app. 

Org: nexustrade-portal-dev-ed, Home Org ID 00DgK00000WFVD2. Workspace ID: b6f6c7b9-dd87-4ca5-99e9-0d74efb79d36. 

 

Builder Central (Beta) shows

 

 

image.png

 

 

 

I have followed the steps - 

  1. enable data cloud - https://help.salesforce.com/s/articleView?id=data.c360_a_setup_provision.htm&type=5
  2. enable einstein AI from einstein setup - https://help.salesforce.com/s/articleView?id=ai.generative_ai_enable.htm&type=5
  3. enable agentforce - 
  4. enable builder central
  5. assign permission set - Access Builder Central
  6. launch the builder central(beta) from setup

 

 

 

#Agentforce  #Salesforce Developer  #Data Cloud  #AI

1 answer
  1. Sep 30, 10:32 PM

    yep. I can turn this on in my developer edition org, but it fails like this. And I can't even enable it in a sandbox off of any real org I'm in.

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When looking at the data source tab of a report I don't own, that has an extract generated from Snowflake (using stored OAUTH credentials in the report owner's account), editing the connection, I see this:Why can't I see that Snowflake credentials are used?The owner of the report sees this:image.png

I spent a while wondering how this report was successfully updating without any credentials. Now that I know, I'll probably just ignore it, but that means I can't diagnose if that's the reason a report is legitimately not updating, without asking the owner (who may not be available) to check for me. That dialog will look the same to me whether there are stored credentials or not. Am I overcomplicating it (cos' I'd get some other extract error if there was, say, a query problem, so this would be the catch-all)? 

 

#Tableau Desktop & Web Authoring  #Tableau Server

1 answer
  1. Sep 30, 10:10 PM

    @Chris Geatch

     

    I wonder if the same behavious happens:  

    a. if you are granted the refresh extract permission: 

    https://help.tableau.com/current/online/en-us/permissions.htm#allow-other-users-to-refresh-extracts

     

    b. Or if you are a project leader 

     

    Unfortunatelly, I have been sick, otherwise I would test myself. 

     

    If this post resolves the question, would you be so kind to "Accept this Answer"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you. 

     

    Regards, 

     

    Diego Martinez 

    Tableau Visionary and Tableau Ambassador 

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Hello Trailblazers!

👋  

 

I’ve officially started my prep for the Salesforce Certification exam. For those who have written and passed it — what tips, resources, or study tricks helped you the most? I’d love to hear your advice. Thanks!

1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Sep 30, 10:05 PM

    Hello @Kelvin Aghughu, you did not mention the exact exam you planned to take. 

    Be aware that you have dedicated certification exam guides to help you prepare these certification guides (like https://help.salesforce.com/s/articleView?id=005298966&type=1

    for Admin certification). 

    You will find in each of those the needed experience needed to be confident to take the exam, the topic covered by the exam & weights, and the suggested materials to prepare. Good luck & preparation ! 

    Eric

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How can we repair one index data entry in the database? 

We get "An unexpected error occured" trying to delete a user or even saving workbooks. the log analytics via CoPilot leads us to an corrupted index entry.

 Is there any way to fix this issue directly without restore the whole database?

#Tableau Server

2 answers
  1. Sep 30, 9:39 PM

    This looks like a tricky database issue, especially since it’s affecting both user deletion and workbook saves. I’d also be interested in knowing if there’s a way to repair just the corrupted index entry without restoring the entire database. Hopefully someone has dealt with this before. 

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This is a very common use case in Salesforce CPQ that can be achieved using a Price Rule. However, I couldn’t find a straightforward way to achieve the same requirement using an ARM Pricing Procedure.

The main challenge appears to be the execution sequence. Salesforce Flow and Pricing Procedures do not seem to work particularly well together for this type of pricing logic because the timing of when each calculation is executed can affect the final price.

Use Case – Bundle Pricing

Bundle #1

  • Product A — List Price: $10
  • Product B — List Price: $8

When both Product A and Product B are added to the same bundle:

  • If the quantity of Product A is greater than 10
  • Set the List Price of Product B from $8 to $6
  • In other words, apply a $2 discount to Product B based on the quantity of Product A.

Question:

How can we achieve this use case using Salesforce Revenue Cloud / Advanced Rules Management (ARM), preferably using the Pricing Procedure rather than Salesforce CPQ Price Rules?

I’m particularly interested in understanding how ARM handles this type of cross-product, quantity-based pricing logic and what the recommended design pattern would be.

1 answer
  1. Sep 30, 6:56 AM

    You may need to use hooks, as we had a similar use case that we successfully implemented using Post Hooks only. However, it would be worth exploring whether the same functionality can be achieved using a Pricing Procedure.

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When I try to link a namespace org to our dev hub org, I get a popup with the following text rather than a login modal: 

 

"error=invalid_request&error_description=missing%20required%20code%20challenge" 

 

This is apparently a known bug, but I am also experiencing a bug which is preventing me from opening a support case.  Whenever I click the button to open a support case, it redirects me to the main help page. 

 

Please, someone help!! 

 

#Salesforce Developer  #Agentforce

1 answer
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