Skip to main content
Topics#Tableau Server

#Tableau Server89 discussing

Ask a question...
Gajanan Kadtan asked in #Tableau Desktop & Web Authoring
Jul 7, 12:28 PM
Multiple UserID logins for single user

Is there a way to have multiple user IDs associated with a single username or user account?

For example, if we have a participant with the username CH220, could that participant have multiple login user IDs, such as 220u1, 220u2

, etc., while all of those user IDs access the same participant data? 

 

#Tableau Desktop & Web Authoring  #Tableau Server

2 answers
  1. Gajanan Kadtan
    Today, 10:58 AM

    Thank you for your response.

    I think there may have been a misunderstanding of our question.

    What we are asking is whether multiple login user IDs can be mapped to a single user account (or participant).

    For example, suppose there is an operator A. The operator has one participant account, but several staff members need to access that same participant's data. Instead of sharing one login, each staff member would have their own login user ID (for example, A1, A2, and A3), and all of those user IDs would be associated with operator A so that they all see the same participant data.

    Is this type of setup supported in Tableau?

Write an answer...
0/9000
Monisha Senthilkumar asked in #Tableau Desktop & Web Authoring
Yesterday, 6:34 AM
Tableau Cloud URL Action Opens Internal Dashboard in Same Tab Instead of New Tab

 

Tableau Cloud URL Action Opens Internal Dashboard in Same Tab Instead of New TabI am still facing the same issue. Each URL is opening in the same browser tab, but I want every URL to open in a separate new tab.

Could you please help me resolve this issue? 

 

#Tableau Desktop & Web Authoring  #TrailblazerCommunity  #Tableau Server  #Data Cloud

1 answer
  1. Deepak Rai
    Jul 20, 9:22 PM
    • Verify the URL works without linktarget.
    • Try ?linktarget=_blank instead of ?:linktarget=_blank.
    • Use &linktarget=_blank if the URL already has query parameters.
    • Confirm the field is treated as a URL.
Write an answer...
0/9000
Archana Ramesh
Jul 15, 7:06 AM
Tableau Public workbook won't open after saving

Hi,

I created a Tableau Public dashboard and saved it as a .twb workbook.

The next day, when I opened the workbook, I got this error:

"Workbooks saved to Tableau Public must use extracts. The data source is not an extract. Error Code: 3C242D89."

After closing the error, the workbook opens as a blank workbook and all my dashboards are missing.

The original CSV dataset is still available.

Is there any way to recover my original workbook or repair the .twb file?

I have already spent around 3 weeks building this dashboard, so any help would be greatly appreciated. 

 

#Tableau Server

3 answers
  1. Archana Ramesh
    Jul 20, 2:22 PM

     Thank you for your response and support. I was able to resolve the issue by extracting the data and saving the workbook again. Everything is working fine in Tableau Public now. I really appreciate your help!  

     

Write an answer...
0/9000
Suman Singh
Yesterday, 2:55 AM
Whenever I try comverting my custom SQL sorce in tableau connection to extract from live connection, it is throwing me this Error Code: 7746A244

 Unable to complete action 

Internal Error - An unexpected error occurred and the operation could not be completed. 

Error Code: 7746A244  

 

#Tableau Server

2 answers
  1. DIEGO FERNANDO MARTINEZ RODRIGUEZ (Modux)
    Jul 20, 1:56 PM

    @Suman Singh

     

    Hi, is it possible for you to create a wiew in your database with the Custom SQL, instead of using the SQL in Tableau.  Sometimes Tableau creates or cast some fields and this may create errors. 

     

    Then, try connecting to the view in your database and create the extract. 

     

    If this post resolves the question, would you be so kind to "Accept this Answer"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you. 

     

    Regards, 

     

    Diego Martinez 

    Tableau Visionary and Tableau Ambassador 

Write an answer...
0/9000
Tableau Community Forums Member (Inactive) (Member of the Tableau Community Forums at Salesforce)
Jan 25, 2019, 5:55 PM
Create a simpler URL for a published dashboard

Hi Everyone,

We have a dashboard that's published and the URL is very long.  I was wondering if there is a way to publish a dashboard with a much smaller URL. 

Thanks

Diana

4 answers
  1. Tony Kroos
    Yesterday, 6:29 PM

     That's a good question. Long dashboard URLs can be a bit inconvenient, especially when sharing them with clients or teammates. I'm curious if there's a built-in way to create cleaner links or if most people rely on URL shorteners for this. 

Write an answer...
0/9000
Saranya Thiyagarajan
Jul 17, 11:30 AM
We are doing PAT changes in tableau desktop and trying to publish the same in server with embedded credential. Post that in Server ,we are trying to change the owner of that report ,it automatically change to Prompt credential. so when we change to embed

Hi team ,We are doing PAT changes in tableau desktop and trying to publish the same in server with embedded credential. Post that in Server ,we are trying to change the owner of that report ,it automatically change to Prompt credential. so when we change that embed password and give the credential to test the connection and save it.It is showing Could not connect to server

 

  

 

#Tableau Server

3 answers
  1. DIEGO FERNANDO MARTINEZ RODRIGUEZ (Modux)
    Jul 18, 1:40 PM

    @Saranya Thiyagarajan

     

    This is the by design behavious (per security reasons): 

    https://help.tableau.com/current/server/en-us/owner.htm#considerations-for-changing-content-ownership

     

     

    Thus, if you are using a datasource different than Snowflake Key pair authentication, after changing the owner you may readd the credentials by signing in with the new owner account. 

     

    If using Snowflake key pair authentication, the new owner needs to publish the datasource (currently adding key pair authentication from Tableau Cloud/Server is not supported, it is only allowed from Tableau Desktop/Prep Builder), thus you need to publish the datasource using the "new owner" account from the beginning.  

    https://help.tableau.com/current/online/en-gb/snowflake_key_pair_auth.htm

     

     

    If this post resolves the question, would you be so kind to "Accept this Answer"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you. 

     

    Regards, 

     

    Diego Martinez 

    Tableau Visionary and Tableau Ambassador 

Write an answer...
0/9000
Pradeep Napa
Jul 13, 5:46 AM
We are seeing a **401002** error when calling:

We are seeing a **401002** error when calling:

 

`GET /api/<api-version>/sites/<site-id>/workbooks/<workbook-id>/revisions`

 

using **Direct Trust (JWT) authentication**.

 

Our authentication flow is:

 

* `POST /api/<api-version>/auth/signin` → **Success**   * `GET /api/<api-version>/sites/<site-id>/workbooks` → **Success**   * `GET /api/<api-version>/sites/<site-id>/workbooks/<workbook-id>/revisions` → **401002**

 

The JWT is generated with the following scopes:

 

```json   "scp": [     "tableau:content:read",     "tableau:workbooks:*",     "tableau:workbooks:download",     "tableau:datasources:*"   ]   ```

 

Since other workbook APIs work with the same token, could you please confirm whether the **Workbook Revisions** endpoint is supported with Direct Trust authentication, or if it requires additional scopes or permissions?   

2 answers
  1. Archana Ramesh
    Jul 16, 8:51 AM

    Hi,

    I created a Tableau Public dashboard and saved it as a .twb workbook.

    The next day, when I opened the workbook, I got this error:

    "Workbooks saved to Tableau Public must use extracts. The data source is not an extract. Error Code: 3C242D89."

    After closing the error, the workbook opens as a blank workbook and all my dashboards are missing.

    The original CSV dataset is still available.

    Is there any way to recover my original workbook or repair the .twb file?

    I have already spent around 3 weeks building this dashboard, so any help would be greatly appreciated. 

Write an answer...
0/9000
Bradley Holmes
Jul 14, 10:14 AM
For a linux tableu server install. What should swappiness be set to?

Mine is currently at 60  

cat /proc/sys/vm/swappiness 

60 

 

but swap always seems to be full.  

 

 

#Tableau Server

1 answer
  1. Emeric LE SAULNIER DE SAINT JOUAN (M2)
    Jul 14, 7:29 PM

    @Bradley Holmes

     

    there is no official recommendation from Tableau that I know of. 

    I usually set the swap file as big as the RAM, then let swappiness to the standard 60 or if the instance is busy, I set it 10. 

Write an answer...
0/9000
Danh Nguyen The
Jul 13, 2:06 AM
Axis subtitle disappears when filters or RLS are applied.

 I am using a dynamic axis title controlled by a parameter (e.g., QTD, YTD) along with a subtitle (e.g., Actual, Prior, Growth). While it displays correctly in the default, unfiltered view, an issue occurs after publishing to Tableau Server version 2026.2.2 (20262.26.0625.1400). 

 

Specifically, the subtitle disappears under two conditions: 

 

When a user applies a filter. 

 

When a user with restricted access (Row-Level Security) views the dashboard. 

 

Under these conditions, only the main axis title is visible, and the subtitle is entirely missing. 

 

Axis subtitle disappears when filters or RLS are applied.

 

Filters or RLS applied.

Screenshot 2026-07-13 085908.png

  I am utilizing the MIN(0) dual-axis workaround. Could this setup be causing the rendering bug?  

 

Screenshot 2026-07-13 091706.png

 

 

 

#Tableau Server

Write an answer...
0/9000
Victor Lagrenaudie
Jul 1, 2024, 10:23 AM
Unable to edit flows on server

Hello,

I can't edit any flow directly on the server, yet I am the owner of the flow. When I click the edit flow button, I have the running icon running forever. The only way for me to update my flows is to download them, edit them on desktop and then upload. Any solution ?

Thank you

Unable to edit flows on server

4 answers
  1. santhosh sekar
    Jul 2, 2024, 4:38 AM

    @Victor Lagrenaudie​  May I know your Tableau server version? Try below options and see,

    1. Clear your browser cache , cookies and try different browser.
    2. Ensure web authoring for flows is enabled on your Tableau server.
    3. Try creating any simple flow and try edit that and see.
    4. Try editing the flow in a different time when server is not busy.
    5. Disable any browser extension

     

    If none of the solutions didnt work, then please reach out to Tableau support for additional help.

     

    P.S. If this post resolves the question, would you be so kind to "Select as Best"? This will help other users find the same answer/resolution and help the community keep track of answered questions. Thank you.P

Write an answer...
0/9000