#Surveys0 discussing

 SurveyVista 3.0 is officially GA on the Salesforce AppExchange! At SurveyVista, our mission has always been to help you turn feedback into actionable insights to drive results. With the 3.0 release, we’ve taken a massive leap forward in helping you collect better data and act on it faster—all 100% natively within Salesforce. 

What’s new in 3.0? Here are the highlights: 

• Smarter Authoring: Build branded, precise surveys faster with new theme controls and Prefill Responses for Enterprise users.

• Better Respondent Experience: We’ve overhauled navigation and mobile previews while doubling down on Accessibility (JAWS & VoiceOver) and stronger spam protection.

• Deeper Analytics: Identify exactly where users exit with new Drop-off & Engagement metrics, plus advanced tracking support for GA4, GTM, and Facebook Pixel.

• Admin & Automation Power: Simplify governance with ZIP Export/Import (including images/translations) and real-time Slack notifications via our Advanced Notifications.

Whether you are running customer feedback, complex inspections, or employee feedback, SurveyVista 3.0 is designed to make your data collection & actions more secure, scalable, and insightful. 

Read the full Release Notes:  

SurveyVista Version 3.0x Release Notes

#Appexchange Apps #FREE SurveyVista #Voice Of The Customer #Surveys #Forms 

New SurveyVista Release: Smarter Surveys, Forms & Data Collection in Salesforce

At SurveyVista, our goal is to help you collect the right data, from the right people, at the right time and turn it into actionable insights that drive results With the 2.90x.y release, we’ve made it even easier to design precise, branded, and secure surveys, forms, checklists, quizzes, and assessments, while improving performance, safeguarding privacy, and expanding how you connect with respondents 

•  Design with More Precision & Control

Ensure your surveys capture the right data without clutter or duplication. 

1. Fine-tune access with Response Visibility Controls and streamlined pick-lists. 
2. Reduce noise/duplicates by setting Minimum Days Between Responses. 
3. Control the journey with section-level logic show or skip entire sections based on previous answers and/or Salesforce data.

• Deliver a Better Respondent Experience

Increase completion rates with fast, intuitive, and secure interactions. 

1. Lightning File Uploads for guest users - up to 2GB. 
2. Protect against spam with Google reCAPTCHA v2 & v3. 
3. Optimized Embedded Surveys for faster load and better visuals.

• Streamline Reviews & Approvals

Move faster from response to decision. 

1. Checklist Surveys for Reviewers to capture structured, actionable feedback. 
2. Reassign or delegate surveys quickly to the right stakeholder.

• Boost Engagement with New Integrations

Reach people where they already work. 

1. Slack Notifications & Alerts for instant updates. 
2. SendGrid Distribution for large-scale survey sends without limits.

• Take Control of Data Access & Privacy

Safeguard sensitive information while staying compliant. 

1. Protect confidentiality with Response Privacy Settings to mask sensitive data.

Review:  SurveyVista 2.90x.y Release Notes

To help you upgrade to the latest version of SurveyVista, please refer to the 'How to Upgrade SurveyVista Version' knowledge base for detailed instructions. 

If you have any questions or need support, we're here to help! Contact us anytime at Support@SurveyVista.com

#New_Release #FREE SurveyVista #Surveys #Customer Success #VoC

                                [Webinar]  Are You Using Customer Feedback Effectively? Join Our Webinar!

Date: 

Feb 26, 2025 

Time:

 10 AM PST | 01 PM EST | 6 PM GMT 

Online Webinar (Free Registration) 

Reserve Your Spot Now

Speakers

• David Jackson - Strategic Advisor, SurveyVista
• Chase Carter – Director of Sales, SurveyVista
• Brijesh Popat – VP of Software Services, SurveyVista

What you’ll learn:

• Why one-winged butterflies can’t fly
• Techniques to prioritize actions
• How to improve your actions with Salesforce integration

Don’t miss this opportunity to transform customer feedback into your competitive edge!  

#Webinar #Surveys #Operational Excellence #Customer Service #FREE SurveyVista

Introducing SurveyVista 2.7x Release: Elevate Your Data Collection and Insights

Join us for an exclusive webinar to explore SurveyVista 2.7x's latest advancements. Learn how Drag-and-Drop Builder for effortless form & survey creation, Record Lifecycle Maps (RLM), AI-powered Advanced Analytics and Reporting, intuitive design templates, and other features can transform your data collection and unlock actionable insights for business growth.

Date - January 21, 2025

Time: 10 AM PST / 1 PM EST

Click to Register Now

Don't miss this opportunity to unlock the full potential of your customer survey initiatives. Register now to secure your spot!

#Surveys #FREE SurveyVista #New Releases

[Webinar] Learn how Reach Healthcare leveraged SurveyVista for operational excellence

We’re excited to invite you to an exclusive webinar where we’ll dive into how Reach Healthcare leveraged SurveyVista for operational excellence and strategic growth.

Date: Dec 11, 2024

Time: 01:00pm - 01:50pm ET / 10am - 10:50am PT

Webinar: Maximizing Impact: Leveraging SurveyVista for Operational Excellence and Strategic Growth

Speakers:

Fran Ayalasomayajula, President, Reach Healthcare

Nargees Mahammad, Enterprise Systems Administrator

Chase Carter, Director of Sales at SurveyVista

Click to Register Now

During this session, you’ll learn how Reach Healthcare:

• Learn how to leverage feedback for better patient outcomes. 
• Gain actionable ideas from Reach Healthcare’s success story. 
• Get exclusive tips on maximizing Salesforce-native tools like SurveyVista.

Don’t miss this opportunity to learn from the success of Reach Healthcare and see how SurveyVista can help your organization drive better healthcare experiences.

#Webinar #Surveys #Healthcare #Operational Excellence #FREE SurveyVista

Introducing SurveyVista 2.600 Release: Elevate Your Data Collection and Insights

Join us for an exclusive webinar to explore the new features and enhancements in SurveyVista 2.600. Discover how AI-powered sentiment analysis, new question types, design templates, and more can streamline your data collection and provide deeper insights to drive your business forward. 

Date - June 27, 2024;

Time: 9am PST / 12pm EST / 5pm GMT

Webinar: Introducing SurveyVista 2.600 Release: Elevate Your Data Collection and Insights 

Register Now 

Agenda:

• Introduction to the new version 2.600
• Summary of key enhancements and features
  • Sentiment Analysis, New Question Type, Survey Design Templates, Short URL, Respondent Source Tracking via URL Parameters, Side by Side Survey Response Comparison Report
• Step-by-step walk-through of the new features in action 
• Q&A

Panelists:

• Raoul Joachim, Program Manager at SurveyVista
• Chase Carter, Director of Sales at SurveyVista
• Brijesh Popat, VP of Software Services at SurveyVista

Don't miss this opportunity to unlock the full potential of your customer survey initiatives. Register now to secure your spot!

#Surveys #FREE SurveyVista #New Releases

May 2024 Release Now Available!

Key Highlights of SurveyVista May 2024 Release:

• Sentiment Analysis

We are bringing the power of AI to SurveyVista to provide a richer understanding of your customers. Sentiment analysis automatically classifies the text elements of your surveys as positive, negative or neutral. Now you can quickly identify areas of concern or opportunities to encourage advocacy embedded in comments. And even better, sentiment data can be mapped to Salesforce records, making it easy for staff to shape their interactions accordingly.

• New Question Types for Streamlined Data Collection

Make it easier for respondents and improve the quality of data collected with new question types, including full name, phone number, address, and financial details. 

Streamline e-commerce with direct payments within forms and surveys.

• Survey Design Templates

Survey Design Templates streamline the survey creation process, ensuring brand consistency and increasing efficiency.

• Short URL

The Short URL feature makes it easier to share and track short links that reinforce your brand and improve response rates.

• Respondent Source Tracking via URL Parameters

Understand how people respond to your surveys and forms, e.g.email, SMS, WhatsApp, Salesforce Chat, or other channels. Use these insights to craft engagement strategies that improve response rates.

• Side by Side Survey Response Comparison Report

This feature provides insights into how customer feedback has evolved over time.

Review : SurveyVista 2.6x Release Notes

• To help you upgrade to the latest version of SurveyVista, please refer to the 'How to Upgrade SurveyVista Version' knowledge base for detailed instructions.
•  Discover Why Customers are Moving to SurveyVista! Learn why SurveyVista is the ideal solution for Salesforce Data Collection & Feedback Management. Watch a clip from our recent webinar where our customer explains why they switched to SurveyVista and the benefits they've experienced at every step, from data collection to action. Watch the full webinar recording here.

#Surveys #Customer Success #New Releases #Forms #Quiz

[Webinar] Mastering Customer Feedback on April 02, 2024

Date: Tuesday - April 02, 2024

Time: 9am PST / 12pm EST / 5pm GMT

Webinar Title: Mastering Customer Feedback

To join: Register now

We are excited to invite you to an exclusive webinar hosted by the SurveyVista team and industry experts, where we'll explore the strategies behind successful customer feedback programs. Join us for an insightful session as we delve into how leading companies transform valuable customer insights into actionable improvements for both the customer and the company. 

#FREE SurveyVista #Surveys #CX