#Knowledge User0 discussing

The Salesforce Knowledge team wants to hear from YOU! Help us shape the future of our product roadmap! 

Are you responsible for your organization’s knowledge base? We want to learn about your knowledge management process and collect your feedback on forthcoming product improvements. Join us for a 90-minute interview between Monday November 14th and Wednesday November 23rd to share your thoughts! Participants selected for an interview will receive a $150 e-gift card as a thank you for their time.

Please complete this short survey (https://www.surveymonkey.com/r/QXC3CSZ).

Qualified applicants will be contacted for scheduling.

#Knowledge #Knowledge Base Article Attachments #Knowledge Article Translation #Knowledge Articles #Knowledge Management #Knowledge Base #Knowledge Sharing #Knowledge User @Knowledge Import/Export Tools @Lightning Knowledge Migration @Salesforce Knowledge User Group @Salesforce Knowledge @* Service Cloud * 

New to Service Cloud. 

I cannot select Knowledge User in Profile. Not provided as an option.  Anyone have tips on how to resolve?

Thank you!

I enable the Knowledge User and enable the Lightning Knowledge base and I'm trying to perform the below tasks but neither my classic or lightning experience are showing me the option. Further, when I go to Setup, I search for knowledge, it is not coming up with any results. 

• Edit an article type.
• Create an article.
• Publish an article

Dear group, how do I clear this error so I can transfer the feature lic?

"This user is the default owner for articles created during case close. You cannot uncheck Knowledge User until a new default owner is assigned."

Thank you!