#Hub20 discussing

TGIF Hubbers! Phew, what a week... Hub to Lightning✅️

#FridayShoutOut​ to the entire community for being so flexible, understanding and patience with us as we transitioned the community to Lightning this week. Especially those who have been providing feedback along the way, we really appreciate it!

Shout outs to @Michael Kolodner​ @Ryan Ozimek​ @Collin Zimmerman​ @Barbara Christensen​ @Bob Bailey​ @Terry Cole​ and many more for helping being leaders, identifying places in this transition that need further clarification and leading by example!

Shout outs also to our Enterprise Systems and CX teams who have been behind the scenes making the magic happen during this transition, we wouldn't be here without them! @David Lea​ @Ryan Foster​ @David Thompson​ @Kim Koloff Trivedi​ @Meg Aul​ @Steven Paredes​ @Kathy Mirescu​ @Dan Hobbs​ @Sidra Siddiqui​ @Michael Lynch​ @Matt Abernathy​ @Calista Carter​ 

From the feedback we've received so far, I've compiled the most frequently asked questions into a knowledge article that I will continue to update over the coming weeks.

>> Take a look: https://powerofus.force.com/s/article/Hub-2-0-FAQ

Please, please, please continue to share feedback, either with me or @Anne Young​ directly, or via the #Hub Feedback​ topic so we can see what's coming up / what needs addressing.💪

powerofus.force.com

We are excited to announce that the Power of Us Hub is going live in Lightning today! You will start to see changes midday.

Check out the full blog post here: https://www.salesforce.org/the-power-of-us-hub-is-live-in-lightning/

To prepare for this transition, I encourage you to:

• 1) Check out the updated documentation in the Hub:
  • Power of Us Hub Documentation
    • https://powerofus.force.com/articles/Customer_Service/Power-of-Us-Hub-Documentation
  • Asking a Question
    • https://powerofus.force.com/articles/Best_Practice_Business_Process/Asking-a-Question
  • When to Use Topics, Public Groups or Private Groups 
    • https://powerofus.force.com/articles/Best_Practice_Business_Process/When-to-Use-Topics-Public-Groups-or-Private-Groups
• 2) Watch the Hub 2.0 Webinar Recordings
  • Take a look through the webinar recordings — we hosted a 4-part webinar series last month, highlighting some of the key new features and updates.
    • Hub 2.0 Launch & Learn #1: Homepage: https://youtu.be/BTeyFyQTrbw
    • Hub 2.0 Launch & Learn #2: Topics: https://youtu.be/wUoqYA9UW0Q
    • Hub 2.0 Launch & Learn #3: Knowledge: https://youtu.be/UGv0QISa2Vc?t=3
    • Hub 2.0 Launch & Learn #4: Chatter & Profile: https://youtu.be/QqZlhxz0WJk?t=56
• 3) Share Feedback
  • Share any comments/questions/concerns and use the topic #Hub Feedback 

These changes will be ongoing, so thank you in advance for your patience throughout this process, and please continue to share questions and feedback!

#Hub2 #Power of Us Hub #Lightning 

Blog Post: Hub in Lightning Overview

We are excited to announce that the Power of Us Hub is going live in Lightning today! You will start to see changes midday.

Check out the full blog post here: https://www.salesforce.org/the-power-of-us-hub-is-live-in-lightning/

To prepare for this transition, I encourage you to:

• 1) Check out the updated documentation in the Hub:
  • Power of Us Hub Documentation
    • https://powerofus.force.com/articles/Customer_Service/Power-of-Us-Hub-Documentation
  • Asking a Question
    • https://powerofus.force.com/articles/Best_Practice_Business_Process/Asking-a-Question
  • When to Use Topics, Public Groups or Private Groups 
    • https://powerofus.force.com/articles/Best_Practice_Business_Process/When-to-Use-Topics-Public-Groups-or-Private-Groups
• 2) Watch the Hub 2.0 Webinar Recordings
  • Take a look through the webinar recordings — we hosted a 4-part webinar series last month, highlighting some of the key new features and updates.
    • Hub 2.0 Launch & Learn #1: Homepage: https://youtu.be/BTeyFyQTrbw
    • Hub 2.0 Launch & Learn #2: Topics: https://youtu.be/wUoqYA9UW0Q
    • Hub 2.0 Launch & Learn #3: Knowledge: https://youtu.be/UGv0QISa2Vc?t=3
    • Hub 2.0 Launch & Learn #4: Chatter & Profile: https://youtu.be/QqZlhxz0WJk?t=56
• 3) Share Feedback
  • Share any comments/questions/concerns and use the topic #Hub Feedback 

These changes will be ongoing, so thank you in advance for your patience throughout this process, and please continue to share questions and feedback!

#Hub2 #Power of Us Hub #Lightning 

Blog Post: Hub in Lightning Overview

We are excited to announce that the Power of Us Hub is going live in Lightning today! You will start to see changes midday.

Check out the full blog post here: https://www.salesforce.org/the-power-of-us-hub-is-live-in-lightning/

To prepare for this transition, I encourage you to:

• 1) Check out the updated documentation in the Hub:
  • Power of Us Hub Documentation
    • https://powerofus.force.com/articles/Customer_Service/Power-of-Us-Hub-Documentation
  • Asking a Question
    • https://powerofus.force.com/articles/Best_Practice_Business_Process/Asking-a-Question
  • When to Use Topics, Public Groups or Private Groups 
    • https://powerofus.force.com/articles/Best_Practice_Business_Process/When-to-Use-Topics-Public-Groups-or-Private-Groups
• 2) Watch the Hub 2.0 Webinar Recordings
  • Take a look through the webinar recordings — we hosted a 4-part webinar series last month, highlighting some of the key new features and updates.
    • Hub 2.0 Launch & Learn #1: Homepage: https://youtu.be/BTeyFyQTrbw
    • Hub 2.0 Launch & Learn #2: Topics: https://youtu.be/wUoqYA9UW0Q
    • Hub 2.0 Launch & Learn #3: Knowledge: https://youtu.be/UGv0QISa2Vc?t=3
    • Hub 2.0 Launch & Learn #4: Chatter & Profile: https://youtu.be/QqZlhxz0WJk?t=56
• 3) Share Feedback
  • Share any comments/questions/concerns and use the topic #Hub Feedback 

These changes will be ongoing, so thank you in advance for your patience throughout this process, and please continue to share questions and feedback!

#Hub2 #Power of Us Hub #Lightning 

Blog Post: Hub in Lightning Overview

The Power of Us Hub is transitioning to Lightning in April! We are referring to the Hub in Lightning as “Hub 2.0.”

In preparation for this transition, we are hosting a 4-part webinar series that will highlight some of the key new features of Hub 2.0. We will provide demos, overviews, and explanations to help enable you all — our amazing community! — as we prepare for the Power of Us Hub's transition to Lightning.

• Weds, 3/6: Hub 2.0 Launch & Learn #1: Homepage 
  • Recording available: https://youtu.be/BTeyFyQTrbw
• Weds, 3/13: Hub 2.0 Launch & Learn #2: Topics
  • Recording available: https://youtu.be/wUoqYA9UW0Q
• Weds, 3/20: Hub 2.0 Launch & Learn #3: Knowledge
  • Recording: https://youtu.be/UGv0QISa2Vc?t=3
• Weds, 3/27: Hub 2.0 Launch & Learn #4: Chatter & Profile
  • Register: https://register.gotowebinar.com/register/31590465597106946

These will be recorded and shared in the Hub if you cannot attend the live sessions.

Each webinar will be followed by a 30 minute Ask Me Anything (AMA) in the @Hub 2.0 Post-Webinar AMA (ARCHIVED) Group, an opportunity to ask questions and get answers in real-time.

We invite you to join us on this journey as we prep for Hub 2.0!

#Hub Feedback #Ask Me Anything #Webinars 

@Kim Koloff Trivedi

Hub 2.0 Launch & Learn #1: Homepage 

The Power of Us Hub is transitioning to Lightning in April! We are referring to the Hub in Lightning as “Hub 2.0.”

In preparation for this transition, we are hosting a 4-part webinar series that will highlight some of the key new features of Hub 2.0. We will provide demos, overviews, and explanations to help enable you all — our amazing community! — as we prepare for the Power of Us Hub's transition to Lightning.

• Weds, 3/6: Hub 2.0 Launch & Learn #1: Homepage 
  • Recording available: https://youtu.be/BTeyFyQTrbw
• Weds, 3/13: Hub 2.0 Launch & Learn #2: Topics
  • Recording available: https://youtu.be/wUoqYA9UW0Q
• Weds, 3/20: Hub 2.0 Launch & Learn #3: Knowledge
  • Recording: https://youtu.be/UGv0QISa2Vc?t=3
• Weds, 3/27: Hub 2.0 Launch & Learn #4: Chatter & Profile
  • Register: https://register.gotowebinar.com/register/31590465597106946

These will be recorded and shared in the Hub if you cannot attend the live sessions.

Each webinar will be followed by a 30 minute Ask Me Anything (AMA) in the @Hub 2.0 Post-Webinar AMA (ARCHIVED) Group, an opportunity to ask questions and get answers in real-time.

We invite you to join us on this journey as we prep for #Hub2 

#Hub Feedback #Ask Me Anything #Webinars 

@Kim Koloff Trivedi

Hub 2.0 Launch & Learn #1: Homepage