#Email Address0 discussing

How would you...?

I have a spreadsheet containing contacts, leads, and people new to our ecosystem whom I need to add to a campaign.  On the spreadsheet there is no indication of who is a lead, contact or new.  There IS an email address for most people.  When I tried to bulk load, my leads hit some duplicate rules.  

If they exist, I want to still add the existing member to the campaign.  I do not want to create leads if a contact exists, and I want to create a lead if NONE exist.  

How would you tackle?  Is there a way I am not thinking of that I can take the spreadsheet and determine before loading who exists, and if so as what type of object record?

I need to remove a bunch of contacts from our account because we are over our allotment. My plan was to use the "Subscribers Not Sent To" and "Unengaged Subscribers" reports to create a list of contacts that we haven't email or that haven't interacted with our emails in the last year, and then delete those.

My problem is that both of these reports only give me the email address and don't include the subscriber key. Support tells me that these reports in fact do not include the subscriber key and that they can't be modified. To get this information I would need to have a custom report built.

Has anyone ever encountered this issue? Any ideas on how to get this info that doesn't involve paying for a custom report or manually trying to sort this out in excel?

Thanks in advance for your help.

Is there a way to loop through a list of email address' and combine them into a single field to be used as recipients on a email alert action.

Help!

I have a user that uses two email address - one we have set up as an organization wide email address. Can they use the organization wide email address to send emails in a cadence? the emails are templated emails. ....

I found the following: BUT - the email does not have any merged fields.

• Organization-wide addresses can't be used in scheduled reports, scheduled emails, scheduling dashboards for refresh, sending mail merge emails, mass email, list email, and sending meeting requests to contacts and leads

In Summer 21, "Require Verification When External Users Change Their Email Address" will be enforced. https://releasenotes.docs.salesforce.com/en-us/winter20/release-notes/rn_identity_confirm_email_address.htm

Does this only apply to external users who change their own email vs when a Sys Admin changes the email address on the User from Setup?

We don't currently allow our community users to change their own email address so I'm not sure if this will affect my users or not. I can't find this info anywhere. 

Thanks!

Trying to trace an error message related to a bad email address.  We have a webform created with Aura Components.  The email field is pulled from a custom object.  If you type "john" or "john&" or even "John@" you get a standard message: "You have entered an invalid format. Enter a value."

But once you add a character after the "@" without completing the email address you get this:

{"message":"An error occurred while trying to update the record. Please try again.","detail":"","output":{"errors":[],"fieldErrors":{"Submitters_Email_Address__c":[{"constituentField":null,"duplicateRecordError":null,"errorCode":"INVALID_EMAIL_ADDRESS","field":"Submitters_Email_Address__c","fieldLabel":"Contact Email Address","message":"Contact Email Address: invalid email address: john@q"}]}},"error":{"status":400,"body":{"message":"An error occurred while trying to update the record. Please try again.","statusCode":400,"enhancedErrorType":"RecordError","output":{"errors":[],"fieldErrors":{"Submitters_Email_Address__c":[{"constituentField":null,"duplicateRecordError":null,"errorCode":"INVALID_EMAIL_ADDRESS","field":"Submitters_Email_Address__c","fieldLabel":"Contact Email Address","message":"Contact Email Address: invalid email address: john@q"}]}}},"headers":{}}}

Any thoughts?  I didn't write the code....I'm trying to figure out where this message is coming from so I can fix it.

Thanks!

Hi all,

I'm trying to have a smart capture form, which then triggered the custom notification eDM (with the form submission answers) to a fixed email address, and the submitter of the form would just land to the thank you page. Anyone know the most efficient way to do this?

Thanks much appreciated it,

Mario