Skip to main content

**Immediate Action Required: Verify Your Domains for Email Security**

 

Here are some actually helpful tips to make sure you're covered!

 

You'll need:

  • Salesforce Admin access
  • Access to your domain registrar (the site where your email domain name is registered, like GoDaddy or Cloudflare)
  1. Follow Salesforce's instructions for creating a DKIM Key
    1. This video is super duper helpful for a walkthrough
    2. Still, around step 9, things get a little confusing. Let me help you out there.
  2. Log in to your domain registrar (like GoDaddy or Cloudflare), select your email domain, and look for a “DNS” or “DNS Records” section. Add a new record.
  3. There are three components to creating this new DNS Record:
    1. Type - choose CNAME
    2. Name - refer back to the DKIM Key you created in Salesforce. Next to CNAME Record copy everything BEFORE “.[yourdomain].com”. So if my CNAME Record says “key1._domainkey.mydomain.com” , I’m copying “key1._domainkey” only. Paste this in the Name section of the new DNS Record you’re creating.
    3. Value, or Content, or Target - refer again back to the DKIM Key you created in Salesforce. Next to CNAME Record copy everything AFTER “IN CNAME “. So if my CNAME Record says “IN CNAME mydomain.abc01de.salesforce.com”, I’m copying “mydomain.abcd01de.salesforce.com”. Paste this in the Value/Content/Target section of the DNS Record you’re creating. Save
    4. Add a 2nd DNS Record, and repeat the above steps with the values next to Alternate CNAME Record. Save.
    5. Once you’re done, be sure to go back to your DKIM Key and select “Activate”
    6. You can go to Setup > Test Deliverability to test that emails are being sent and received as expected 

**Boom. You did it. Way to go. Have a snack.**

 

#Email #Email Address #Salesforce Admin #Admin #Saleforce Administrator

1 comment
0/9000