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I have added 2 new content zones using the sitemap (one on the homepage as local content zone, and one as a global content zone). I can see the content zones in the SDK editor as live (both are detected), but when I try to create a template to connect the zones I am not getting those zones as an option to choose from. 

 

What am I missing?

 

@* Marketing Cloud Engagement * @* Marketing Cloud コミュニティ 日本 * 

3 answers
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Hello trailblazers! A customer is asking us whether it is possible, within marketing cloud, using Intelligence to create a dashboard from data contained in a Data Extension that is NOT used as an entry source but only as a data repository. Can anyone help me with this request? 

 

@* Marketing Cloud Intelligence * @* Marketing Cloud コミュニティ 日本 * 

2 answers
  1. Mar 2, 3:51 PM

    Sohail is correct that you can use the Marketing Cloud Data Extension API. Just know there are a few quirks using that API.  First the data in the MC data extension must  been present for at least 24 hours prior to setting up the data stream and ingesting in MCI. Once you set up the data stream in MCI it can take up to 72 hours for the data to ingest.  If you make any changes to the data extension in MC, it will disrupt the data stream in MCI and you have to recreate. If there are dates other than the date_id in the MC data extension you will need a formula in the mapping of the data stream to recognize and reformat the date. But other than these it works great.  

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I am working on a use case where I need to send email campaigns for testing before implementing the full use case in production. However, in Salesforce Marketing Cloud Growth Edition, there is no option to create Authenticated Domains in Unified Messaging for sending emails.

Steps I Have Tried:

  • Checked Setup > Unified Messaging, but there is no option to create an authenticated domain.
  • Attempted to send test emails using the default configuration, but delivery is inconsistent.
  • Reviewed the Marketing Cloud Growth documentation, but couldn't find a workaround for sending test campaigns without domain authentication.

Questions:

  1. How can I send test emails without an authenticated domain in Marketing Cloud Growth Edition?
  2. Without production org involvement how can i overcome this issue.
  3. Are there any workarounds or settings that allow test email sending in sandbox?  Document i have for the solution which has production Involvement.

@* Marketing Cloud コミュニティ 日本 * 

1 answer
  1. Nov 11, 2025, 10:11 AM

    Hi @Avinash Kothareddy

     

     I’m also trying to test email campaigns through Marketing Cloud Growth in a sandbox environment. Did you create a support ticket with Salesforce and enable the authenticated domain in the sandbox? Have you been able to resolve this? Thank you. 

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I have connected tableau to Marketing cloud but the dashboard wont publish - I think I need to create an extract but it is disabled when marketing cloud is a data source - anyone have any ideas 

 

@* Marketing Cloud コミュニティ 日本 * 

1 answer
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Hello everyone, On CRM marketing while preparing a campaign how can we show the ROI and effectiveness , 

 if we are new for the Salesforce platform  and don't have history with crm. is there any benchmark CRM will give us  from best experience . or we just estimate ?

2 answers
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I've been sending out a monthly newsletter with standard UTM tags to help us track engagement:    utm_source=newsletter  utm_medium=email  utm_campaign=newsletter-jul-2025    I can see traffic in GA4 from people clicking on the links in the newsletter, but also a second set where the Source and Campaign has been modified with seemingly random characters, but matching the pattern of the parameter in my original:    utm_source=abcdefghij (10 characters, same as newsletter)  utm_campaign=abcdefghij-why-1234 (same pattern as my original)    Email is being sent from Salesforce using Google Workspace connected account. Can anyone offer an explanation on what's happening?    I've had someone suggest that Marketing Cloud scrambles UTM codes but we are not using it.

@* Marketing Cloud コミュニティ 日本 * 

1 answer
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Hello All, 

Email template is created and then the child copies are created by using the template.  

But if in the template copy any banner is changed.  And when child template is updated, all the elements of master template is added again. And not just the banner.   Any solution or turn around for this.

Thanks. 

 

@* Marketing Cloud コミュニティ 日本 * 

1 answer
  1. Aug 13, 2025, 7:45 PM

    Hi Vivek, I assume you're using the Duplicate function to create the "child copies?" Is the master template using any dynamic content blocks? 

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Inquiries regarding event triggered flow in Marketing Cloud 

 

I'd like to inquire about how to utilize event records detected in an event-triggered flow. 

 

1. In a flow based on an Engagement Signal event, 

2. I want to pass the detected event record information to a Salesforce Apex class.   3. I want to dynamically utilize the DMO fields used in the engagement flow. (Except for statically pre-registering the DMO fields used in Apex and passing them as parameters.)

4. Could you please guide me on how to pass the event record and the flow? 

 

Thank you. 

 

@* Marketing Cloud コミュニティ 日本 * 

1 answer
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1 answer
  1. Aug 11, 2025, 2:28 PM

    Hi @Ajay Nambiar

     

    To create survey:  

    1. Configure a Survey in Salesforce:

    2. Automate Survey Delivery via Flows 

    3. Distribute Surveys via Digital Channels including WhatsAp 

    4. Analyze Surveys in

    Analyze tab in Survey Builder to view a summary of your survey results. This provides a quick overview of response data.

    Further, you can create custom report types in Salesforce to generate detailed reports. For example, use "Survey Responses" as the primary object and "Survey Question Responses" as related objects. To visualize and analyze specific survey data and trends the data collected, you can use Salesforce dashboards, which can display key metrics like response rates, average ratings, and trends over time.

    Regards, 

     

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