Hello everyone, On CRM marketing while preparing a campaign how can we show the ROI and effectiveness ,
if we are new for the Salesforce platform and don't have history with crm. is there any benchmark CRM will give us from best experience . or we just estimate ?
2 answers
you can read this article
https://www.salesforce.com/eu/marketing/analytics/roi-guide/#how-to and use the ROI calculator https://ae-roi.herokuapp.com/?_ga=2.267602638.1969677607.1750067910-1820387189.1741787714#/total-annual-revenue