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* Marketing Cloud Intelligence *

Welcome! This group is dedicated to your success with Salesforce Marketing Cloud Intelligence. Join the conversation here to stay up to date on the product, learn best practices, and everything in between. Use this group to review resources, ask questions, help each other, and share experiences. --------------------------------------- This group is maintained and moderated by Salesforce employees. The content received in this group falls under the official Forward-Looking Statement: http://investor.salesforce.com/about-us/investor/forward-looking-statements/default.aspx

*** Important Update: Action Required — Update Your Marketing Cloud Custom Domains by July 15, 2026 ****** Important Update: Action Required — Update Your Marketing Cloud Custom Domains by July 15, 2026 ***What's changing?What's changing?

Beginning July 15, 2026, CloudFront CDN will serve all custom image domains hosted on Marketing Cloud. All SAP and CloudPage domains must point to a Salesforce-hosted, domain-specific endpoint (DSE) to avoid disruption.

 

Who is impacted?

Marketing Cloud customers with custom SAP and CloudPage domains that require DNS updates — including CNAME and/or CAA record changes.

 

Required Actions

By July 15, 2026, work with your technical teams to complete the following for all affected SAP and CloudPage domains:

  • Update your CNAME record to point to the corresponding Salesforce-hosted, domain-specific endpoint (DSE)
  • (If applicable) Update your CAA record to include the required Certificate Authority (CA)

 

What Happens If You Don't Act?

If updates are not completed by July 15, 2026, your account will experience a service disruption.

What to Expect After You Act

Once updates are complete, Salesforce will migrate your image domains to CloudFront with no downtime. Verify success using a DNS or SSL checking tool.

 

Resources

 

Need help?

Connect with Agentforce on Salesforce Help.

 

 

#Marketing Cloud

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*** Important change for:  Update Permissions for TriggeredSend SOAP API by June 19, 2026 ****** Important change for: Update Permissions for TriggeredSend SOAP API by June 19, 2026 ***On June 19, 2026, Salesforce is changing the permission requirements for executing TriggeredSend SOAP API caOn June 19, 2026, Salesforce is changing the permission requirements for executing TriggeredSend SOAP API calls within Marketing Cloud Engagement.  

 

Required Actions

Beginning on June 19, only API users and installed packages that have the required permissions can make TriggeredSend calls via the SOAP API. Depending on your authentication method, update your permissions using these steps.

 

Installed Package

  1. From Setup, in the Quick Find box,enter Installed Packages, and then select Installed Packages.
  2. Select the package to modify.
  3. In the Components section, click Edit for your integration.
  4. In the Channels section, under Email, select Read, Write, and Send.
  5. Save your changes.

Username and Password

This step applies only to users with the API User setting enabled. If a user doesn’t have this setting enabled or doesn’t perform triggered email sends, no action is required.

 

  1. From Setup, in the Quick Find box, enter Users, and then select Users.
  2. Select a user, and then click Manage Roles.
  3. Select Edit Permissions.
  4. In the Email | Interactions | Messages | Email section, next to Triggered, select Allow.
  5. Save your changes.

Follow the step-by-step instructions in the Knowledge Article to update permissions for packages and API users.

 

Impact of Noncompliance

If you don't update the permissions by June 19, 2026, your TriggeredSend SOAP API calls will not send emails and return an API Permission Failed error.

 

Why Are We Making This Change?

To provide a more predictable and streamlined operational environment, Salesforce is aligning the permission requirements for TriggeredSend SOAP API calls used throughout Marketing Cloud Engagement. This change extends the same access controls from our other messaging features to your integrations.

 

What to Expect

After you update your permissions, your TriggeredSend SOAP API calls continue to function with no impact on the email delivery experience for your recipients.

To ensure uninterrupted service, update your integration permissions by June 19, 2026.

 

Need help?

Connect with Agentforce on Salesforce Help.

  

#Marketing Cloud

1 comment
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This might be a simple question, but I'm having a difficult time trying to create an anchor tag within a Visualize report. I've tried creating a Custom Widget Editor where the location for the anchor has... 

 

<div id="anchor"></div> 

 

...and the link to the anchor is in another Custom Widget Editor where... 

 

<a href="

#anchor

">link</a> 

 

...but that doesn't seem to work. Can someone please give me a suggestion what I need to do in MCI to make a simple anchor tag work in a report?

1 answer
  1. Mar 24, 6:28 AM

    @Brian Smith Anchor links (#anchor

    ) don’t work in MCI Visualize reports 

     

    Reason: 

    Reports render widgets in isolated containers (iframes/shadow DOM) → no shared page scroll context 

     

    Workaround: 

     

    Use separate widgets with navigation (buttons/filters) 

    Or build a custom external page/dashboard if anchor behavior is required 

     

    Thanks 

    Manoj

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Can anyone translate this into a usable date for the day field?  

2026-02-05T17:44:28.265Z 

 

Just a few of the things I've tried:

  • changing the formatting in the preview to different syntaxs like dd-MM-yyyy'T'HH:mm:ss.SSS'Z'
  • PARSEDATE((SUBSTITUTE(csv['creation_time'],'T',' ')),'dd-MM-yyyy HH:mm:ss.SSS')
  • PARSEDATE(SUBSTITUTE(csv['creation_time'],'T',' '),'dd-MM-yyyy HH:mm:ss.SSS z')
  • PARSEDATE(csv['creation_time'],'dd-MM-yyyy'T'HH:mm:ss.SSS z')
  • PARSEDATE((LEFT(csv['creation_time'],10)),'yyyy-MM-dd')
  • PARSEDATE(orig-date,yyyy-MM-dd) 

    var orig-date = LEFT(csv['creation_time'],10);

Those have all passed validation,  but then when I run a evalution, I get a message like this: 

Help with format date formula

 

 

 

 

 

  •  

     

     

4 answers
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📣 Connections "CNX" call for speakers is LIVE! 

 

The Community Hub is back! Connections is back! The stages are ⭐️ BIGGER ⭐ than last year! If you're leading real change in email, design, AI, or customer connection, we want to hear from you. Have you recently built something that made your campaigns better, your customers happier, had a I wish I could share how I solved it moment? Bring it to the stage at Connections: http://sfdc.co/GVsqB

  

We're looking for that bold, no fluff, bring on that good stuff content. Created by you! Not AI. Not recycled. 

 

If you want to share ideas and best practices on: 

➡️  Email design/template 

➡️  Email accessibility 

➡️  A/B testing 

➡️  Deliverability 

➡️  Email authentication 

➡️  Templates that scale 

➡️  Email Gotcha's 

➡️  Data strategy, etc. 

 

👉  Hurry Up! Speaker applications close on Monday, March 9, 2026

 

Pro Tip: 

  • If you want to present at the Community Hub, make sure to select “Community Networking” in the “What is the suggested length of time for your proposal?” field. 
  • If your session is selected you will receive a complimentary speaker pass

 

Let’s make this another unforgettable Connections!  #Connections 

 

📣 Connections 

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Hi All, 

Any users here who do not own Adwords Accounts but instead have a Manager Account(MCC), is the Profile list accessible after authenticating the API. 

Has anyone encountered this scenario? 

Please share details on how the API connection issue was resolved. 

Helpful responses are appreciated. 

 

Thanks! 

Ramya S N

1 answer
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Hello trailblazers! A customer is asking us whether it is possible, within marketing cloud, using Intelligence to create a dashboard from data contained in a Data Extension that is NOT used as an entry source but only as a data repository. Can anyone help me with this request? 

 

@* Marketing Cloud Intelligence * @* Marketing Cloud コミュニティ 日本 * 

2 answers
  1. Mar 2, 3:51 PM

    Sohail is correct that you can use the Marketing Cloud Data Extension API. Just know there are a few quirks using that API.  First the data in the MC data extension must  been present for at least 24 hours prior to setting up the data stream and ingesting in MCI. Once you set up the data stream in MCI it can take up to 72 hours for the data to ingest.  If you make any changes to the data extension in MC, it will disrupt the data stream in MCI and you have to recreate. If there are dates other than the date_id in the MC data extension you will need a formula in the mapping of the data stream to recognize and reformat the date. But other than these it works great.  

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Hello, 

 

there is unfortunately still no update of Google Ads API in Marketing Cloud Intelligence to cover Asset Groups of Performance Max Campaigns, even though Google released this feature in API v.18 in October 2024. 

 

Is there any workaround to import Asset Group information?

@* Marketing Cloud Engagement * 

1 answer
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Hello @* Marketing Cloud Intelligence *    Requirement:  Client want to know/see who have been from their team engaging with the MCI dashboard on daily basis that they have access to.    Exploration:  1) In the workspace, I explored the Workspace Analytics where I see under 'Engagement' I can filter by the collection & user (Role/Email Domain/User Group). If I filter the collection I want to check and then by email domain, I can only see the dashboard within the selected collection and the page views/unique viewers but not which user has visited which dashboard  2) If I switch over to the User Activity tab, filter by email domain, I can see Active Users by User Group but don't have visibility on which dashboards were visited. But, if I hover on the Page Views by a particular user, it displays the dashboard names but I can't download/copy the names    Question:  I do not see an option to download the details, I need to manually see and write the details. Is there an option/feature to have this data available?    Thanks,  Tushar

@* Marketing Cloud Engagement * 

3 answers
  1. Feb 27, 7:25 AM

    Hello @Ramya S N

     

     

    This worked for me. 

    Thanks, 

    Tushar

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