One important clarification guys. Upon re-reading Mark's post, I realize there are two parts to this:
1) TOPICS FOR OBJECTS: The screen shot Mark posted shows the Community Management Console being used to add
#Topics For Objectsto individual knowledge articles. These are stored in the TopicAssignment object, which IS available from SObject. A few key things to remember:
- These are Community-scoped. If you use Workbench to query TopicAssignment, you will see the NetworkId field. The topics you assign to articles in the Community Management Console will contain the ID of the Network (community) you are in at the time. This is important.
- The EntityId field contains the Salesforce ID of the article (e.g. FAQ_kav) you are tagging. When used with other objects, that field contains the ID of the records or FeedItem the topic was tagged to.
- TopicId contains the Salesforce ID of the topic you are tagging to that record.
Tagging a knowledge article with a topic (in the current community) makes it appear on the Topic Detail page under the Articles tab/component.
2) MANAGED TOPICS: As described above, you can set individual topics to be in the navigation and/or featured. This is the process I described above, and is manageable through the REST API of Chatter Connect.
* Experience Cloud - Best Practices *
Hello everyone,
I recently set up a community in a sandbox. I want to migrate it to my production org, so I set up a changeset in which I included the community network component and both of the Site.com components that go along with it. Upon deploying it, I get an error that is associated with the network component and it says "URL is already taken". How can I fix this problem?
Hi
I threw together a quick (15 minute) recording on how to set up / configure the new "Contact Support Form + Case Deflection Component" in Communities, which we just released in Spring'18. This has some cool features, and will need to be configured right in order for the Case Deflection Dashboard to work properly (when it ships along with the Community Management Package in a few weeks).
I kept the awful jokes to a minimum while recording so I could share it with you all. Feel free to follow these steps in your own Community if you like, but promise not to watch the last 30 seconds of the recording, where the demo goes off the rails.
@Eric Lerner, the link is no longer available. Is this stored elsewhere? We really need access to historical data. Thank you in advance!
A novice question for you here, based on the Recommendations functionality.
If I add context variables to my existing URL, i.e. "?userId={!userId}" where do I look to track and view the information this is sending back?
Cheers
Hello! I'm asking myself the same question! I manage a community on SF Exp Cloud and I want to know who clicked on the recommendations! Did you find the answer to the question? I've been asking everyone and reading every page online but still don't know the answer.
Thank you everyone for joining the Experience Cloud (FKA Community Cloud): Show Me How call on the 12th, Nov. This is a bi-weekly webinar series where our team of specialists walk you through the setup of Community Cloud's out-of-the-box features, talk about relevant best practices and tips & tricks. Here is the link to join future calls for FREE : https://register.gotowebinar.com/rt/86995964372276226
The topics we covered in the call :
- Deal Registration in Partner Portal
- Market Development Funds
Here are the links :
Call Recording: https://salesforce.vidyard.com/watch/qXbKd6Md6TRxPV6uHz5JdY
Video Download link: https://trailblazers.salesforce.com/0694S000001CMRo
Presentation: https://trailblazers.salesforce.com/0694S000001CLOK
Past Webinar Recordings: https://www.learncommunitycloud.com/s/blogs-show-me-how
FYI: Next Show-Me-How on the 26th Nov, has been cancelled due to the US holiday.
Thanks!
@Partner Portal & Community (PRM) @* Experience Cloud * @* Experience Cloud - Best Practices * @Yelena Kamyshina @Manish Aggarwal @Monica Schrager
Strict CSP and Google Analytics event tracking
Hi
We are using forceCommunity:analyticsInteraction to track custom events in Google Analytics.
I'm experimenting with implementing Strict CSP in our community and am getting errors around GA - is it currently possible to have strict CSP and use GA to track events?
https://help.salesforce.com/articleView?id=networks_security_csp_scriptlevel.htm&type=5
Content Added <<<<<<
Implementing reCAPTCHA in Community Cloud
<
https://www.learncommunitycloud.com/s/article/Implementing-reCAPTCHA-in-Community-Cloud>
It is possible to implement all 3 currently available Google reCAPTCHA
types within a Salesforce Lighting Community without VisualForce
workarounds or disabling Lightning Locker. The concept that makes this
possible is the isolation of the 3rd party library within the Head Markup
of the community. Using JavaScript events, Aura and LWC components can
interact with the library without the responsibility of loading or
referencing it directly.
This article will help you choose the right experience for your users and
cover code examples you can try yourself for each reCAPTCHA type....
Hey Steve, we'd be happy to help, but posting to the @* Experience Cloud * group directly will give you post better visibility. Can you please re-post your question there?
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Thank you Bhavin for sharing, this is amazing!💙
안녕하세요 여러분, Google Tag Manager(GTM)를 통합하여 개발 코드 수정 없이 마케팅 태그 배포 및 픽셀 추적을 관리하는 방법에 대해 알아세요! 👀
@* Korea User Group * @Salesforce Saturday Seoul Korea @Admin Group, Seoul, KR @WIT Group, Seoul, KR @Developer Group, Seoul, KR
Good Afternoon,
Does anyone have any experience of BI platforms that are compatible with Salesforce Communities? Out the box SFDC reporting and dashboards are not adequate for what we want to achieve - so are there any products where we can easily embed charts / dashboards out there?
Anyone got any experience of Einstein Analytics in a community?
How are most people handling translations using Salesforce CMS?
I've read some of the documentation on exporting/importing .zip archives of .xliff files, but am hoping there is an option to author content in-language. This would be valuable for editing translated content or for smaller/quicker jobs done in-house by employees not familiar with .xliff files.
@* Experience Cloud - Best Practices * @* Experience Cloud *
Thue, I know this might be old since it is about ten months ago, but here is how global accounts are handling the translation feature on Salesforce CMS. https://www.youtube.com/watch?v=FTTsRRC9bII And this is how they do it without the CMS and only the experience cloud builder: https://www.youtube.com/watch?v=eHrutC9lC7Q&t=1s