* Salesforce Administrators *

Building on Sadhna's answer - the direct fix for 'they never get the email/SMS code' is to hand them a Temporary Verification Code: 

Setup > Users > click the user's name > on their detail page click Generate next to 'Temporary Verification Code' > set an expiry (1-24 hrs) > Generate. Share that code with them securely (a call or Teams, not email), and they enter it at the verification prompt instead of the code that isn't arriving. That gets THEM back in (vs Login As, which logs YOU in as them). 

Once they're in, clean up what's broken: 

- Disconnect the Salesforce Authenticator on their User page - that 'two-word phrase' prompt means it's trying to connect a NEW one, so disconnecting clears it and they re-register fresh. 

- Confirm the Email on their User record is correct and active, since the email code goes there. 

Also check the org isn't blocking the code emails: Setup > Email > Deliverability > Access to Send Email = All email. If that's set lower, verification emails silently never go out - which fits your 'no email arrives' symptom exactly. 

If this helps, please mark it as the Best Answer so it helps the next person 🙂

First, finishing Admin and App Builder and lining up PD1 while job-hunting in a tough market takes real discipline, so give yourself credit. A few things that genuinely helped people in exactly your spot (certs done, first role still out of reach): 

1. Turn certs into proof-of-work. Certs open doors, but a portfolio gets interviews. Build one real end-to-end thing (a small app or automation) plus two or three superbadges. Superbadges are scenario-based, so they show applied skill, not just knowledge. 'I built X' beats 'I passed Y' in a first-job conversation. 

2. Get real hours through volunteering.

and nonprofits constantly need admin/dev help and will give you a live org and real requirements. It is the fastest way to convert 'certified' into 'has delivered,' which is the gap most first-job seekers have. 

3. Build in public. Post what you are learning and building on LinkedIn, even short 'today I automated X with a Flow' notes. Over months that becomes a visible trail recruiters and the community notice, and it keeps you consistent because you are accountable out loud. 

4. Use the community as a network, not just a resource. Answer questions here and in the Nordic / Denmark Trailblazer user group, and join virtual events. A lot of first roles come through people who have seen your name being helpful, not through cold applications. 

5. On consistency: small daily reps (even 20-30 minutes of Trailhead or building) beat occasional marathons. Momentum protects motivation more than motivation protects momentum. 

For PD1 specifically: pair the Trailhead prep with actually writing Apex, triggers, and LWC in a Dev org. Both the exam and real interviews reward hands-on fluency over memorization. 

The market is genuinely hard right now, so being stuck is not a reflection of your ability. Keep the reps small, make your work visible, and get real hours however you can. You are closer than it feels. You've got this.

Hi Aishvary,

What you’ve achieved so far is fantastic, and it’s great to see how committed you are to making Salesforce your career.

I used to work in recruitment (UK), and while certifications are valuable, I’d recommend gaining as much hands on experience as possible alongside them, as employers really value practical experience.

A few things that can really help are building connections on LinkedIn with people at companies you’d like to work for and starting to build genuine relationships with them, rather than just connecting when you see a job advertised. Networking with other Salesforce professionals is also really valuable. They may know of opportunities, need some extra support on projects, or be able to introduce you to someone who could help. You could also consider volunteering your Salesforce skills to gain practical experience and build examples of the work you’ve done. Over time, those connections and experiences can help open doors.

Also, don’t underestimate your non-technical background. I come from a non technical background too, and it actually helped me secure my Salesforce role. Previous experience in a particular sector can be a real advantage because you already understand how that industry works.

Good luck and I hope you find the right role.

Thanks guys. I resolved this by doing the following. But just for context. The email template was leveraging the use of Text Template. So we looked into the "Plain Text" since everything when viewed on "Rich Text" mode seemed to be of equal font. 

The next step was to remove style="..." attributes and unwrapping <span> tags  

So for instance from the below:

to 

After a couple of tests, the font was the same for the different recipients despite the browser settings. Hope this helps!