#Sandbox8 utenti parlano di questo argomento

Hi Lakshman, 

This is a documented Salesforce behavior, not a config mistake on your side. When a sandbox is refreshed, SAML/SSO settings are copied over but automatically disabled, because the Recipient URL changes to match the new sandbox URL, and the sandbox Org ID also changes with every refresh, which invalidates the existing SSO configuration. That's exactly why username/password and Forgot Password both fail right now, if your users were SSO-only, they never had a local Salesforce password set up in the first place, so there's nothing for Forgot Password to reset, hence "Your account isn't set up yet." 

Official reference:

To get back in, try these in order: 

1. Log in directly with local credentials (bypassing SSO): 

   Go to

(or your Sandbox My Domain URL) 

   Username:

   Password: whatever password was active in Production at the exact time of the refresh (sandbox refresh carries over the Production password as of that moment) 

2. If another admin already has direct access to the sandbox: 

   Have them go to Setup > Users inside the sandbox, remove the ".invalid" suffix from your email, save, then click Reset Password on your user record. 

3. If every single admin is locked out (sounds like your case): 

   Open a case with Salesforce Support from your Production org. Provide the Sandbox Org ID and explicitly request a password reset email for the affected Sandbox administrator. Support can issue this even though Forgot Password self-service fails. 

Once you regain access as admin: 

4. Go to Setup > Identity > Single Sign-On Settings (Lightning) or Setup > Security Controls > Single Sign-On Settings (Classic) 

5. Click Edit, check SAML Enabled, Save 

6. Update the Recipient URL to match the new sandbox URL, then download the sandbox's SAML metadata and send it to your Identity Provider so they can update their config to the new sandbox URL and Org ID 

Until step 6 is done, SSO simply will not work in this sandbox, that part isn't a bug, it's expected after every refresh.

@Dave Lypovskyy you're welcome!

If my previous answer was useful for you, please mark as a Accepted Answer.

I wish you success in your further learning Salesforce.

Sincerely, 

Mykhailo Vdovychenko 

Bringing Cloud Excellence with IBVCLOUD OÜ

@Ishwar Kabra: you can watch this video: https://www.youtube.com/watch?v=3rxtc9puX0E&t=1s, in this tutorial, what i have done is connected DC with another CRM Org. and both of these 2 orgs (DC and CRM) Connected via CRM Connector. it's similar like your sandbox. and in sandbox, you can still leverarge query api's to fetch data from DC org and insert into any one of the custom object. (make sure you need to setup Named Creds in DC org). When it comes to leveraging DC sandboxes: In next 2 releases sf is releasing sandboxes concept: like go to DC Prod org and spun sandbox where Metadata and Configurations Automatically Replicated as part of Sandbox. and one more good news ,they are coming up with Playground data spaces like we can exact copy of default data space and do some changes quickly and retrofit back to default Data space again.