I am unable to connect to teradata via teradata and odbc both. though other tools can connect to it successfully. i tried multiple options available withing tableau like with encryption and without encryption but in vain. i get below error,Unable to complete action
Bad Connection: Tableau could not connect to the data source.
Error Code: B19090E0
[Teradata][ODBC Teradata Driver] (5) State transition failed.
Unable to connect to the Teradata server "fazcs2td.res.ad.crs". Check that the server is running and that you have access privileges to the requested database. any help appreciated
Confirm with whoever set up the working tool which driver version and which authentication mechanism (TD2 vs LDAP vs Kerberos) they use, then match both in Tableau. Nine times out of ten this error is either a stale/mismatched Teradata driver or the wrong logon mechanism, and since you’ve proven the server is reachable, that’s where I’d focus rather than anything server-side.