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#Ask An Expert7 discussing

I have tried taking the adm-201 and have found out that there is no really culmative study material. By chance is there any way to get the study material without taking the course?
4 answers
  1. May 20, 11:24 AM

     Cleared the ADM-201 certification using PassCertHub practice questions  very helpful and closely aligned with the exam objectives. 

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Hi all,

 

Can anyone help me with some salesforce branded powerpoint template?
40 answers
  1. May 18, 8:54 AM

    Hi Everyone, does anyone can support me as well with ppt for Salesforce presentation puropse. This would very kind, as I struggle with it right now. Thank You in advance.

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So here's my dilemma...

 

My company only uses the Salesforce Service Cloud. Even then, we do not use communities and very limited chatter. I have taken both ADM 201 & ADM 211 classroom course. I passed the Administrator Certification exam last year and would like to pass the Advanced Admin Cert this year. I already have 1 failed attempt; studied for almost 2 months using my Trailhead account and searching free websites that covered topics in the study guide. Obviously it wasn't enough.

 

Are there any reputable online paid courses (I am not looking for dumps as I really want to learn and understand SF at an advanced level), or does anybody have premeir support that I could pay to access? 

 

 
26 answers
  1. Mar 31, 5:42 PM

    I passed my exam successfully using 𝗜𝗧𝗘𝗫𝗔𝗠𝗦𝗣𝗥𝗢

     

    and around 90% of the questions were very similar to the practice material, which made the experience much easier

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I need to be able to split one knowledge article (parent/master article that is the source of truth) into other knowledge articles but also be notified or be able to recognize when the parent/master article is updated so we do not have inconsistencies. 

 

Example - I have a 27-page document is a job aid for internal users. However, some of the content (pages 2-5) is valuable for external users. I can easily take the pages needed and create a  new document (short version) that is visible to our external users.However, when the master/parent 27-page document is updated, I need to make sure the short version is still accurate. I don't expect the system to automatically update the child article, just send me a notification or something that helps me identify a change was made.

 

I just need a way to tie/link the two articles and notify the publisher that ____ parent article has been updated and ____ child article needs to be reviewed OR archive the child article. 

 

Is there a way I can do this or something similar without creating a human/manual process?

 

Thank you all in advance for any ideas or suggestions, I appreciate it! 

 

 
3 answers
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I have a requirement to show billing Street in a single line.

 

For this i have created a formula field (TEXT) and i copied billing street  but it shows the same in 2 lines. how can i achieve this to show in single line.
21 answers
  1. Nov 15, 2016, 1:28 PM
    Actually Vinay came close. Here is the solution to remove line break in the billingstreet address.

     

    Step 1. Create a custom label and name it linebreak ith a value of " 

     

    -

     

    -" do not include the ".

     

    Step 2. use this formula on your formula field#

     

    SUBSTITUTE( BillingStreet ,SUBSTITUTE($Label.linebreak, "-", "")," ")

     

     
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Hello everyone, Does anyone have any experience integrating Wechat with Salesforce. Wechat is widely used in Asia, specifically in China. They use Wechat to message, send money, call a cab etc.

 

I understand Charket and Wechatify allows Wechat to integrate with Salesforce. I wanted to ask you all, how should I proceed with this project? Should I contact directly Charket or Wechatify and ask for a quote?

 

 
6 answers
  1. Mar 28, 6:18 AM

    If you are integrating WeChat with Salesforce, tools like Charket or WeChatify can help. however, a better approach is using 360 SMS App a Salesforce-native platform supporting multiple channels including WeChat. it offers a unified dashboard, automation, and scalability making it a smarter long term solution compared to single channel integrations. 

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I am installing the marketing cloud connector. I installed the MCC package. I added the Marketing Cloud for AppExchange Admin and the Marketing Cloud for AppExchange User checkboxes to a system admins user record and made sure they were both checked. Now it says log in to Sales cloud with a marketing cloud admin user and then log into marketing cloud in another tab. How do I "log into Marketing cloud in a new tab"? 
7 answers
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I am working with Lightning to create a page layout.  Using the Lightning Page Layout, I've added a Related Record component and I've added an Update Action to that component that is a free text field.  It.  Looks. Awesome... but then the UI functionality fails me!  In a free text field, users are expected to add any indeterminate amount of text, and at some point, they are probably going to press "Enter" or "Return" to create an end of a paragraph and potentially start a new one.  However, when the user presses "Enter" or "Return" it takes them out of their edit box, and highlights the "Save" button in the UI.  If they press enter again, guess what, it's saved!  I can't ask my users to add carriage returns to a free text field by pressing enter (which actually adds the carriage return but then highlights "Save"), then using their mouse to go back to the text box they are editing.  Does anyone have a smart (potentially easy) way to fix this?
7 answers
  1. Sep 17, 2017, 9:27 PM
    Hi Patrick,

     

    What happens if you press Shift + Enter?
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While taking my administrator exam, my exam was suspended.  When chatting with, whom I can only assume was the test proctor, I was instructed to show my test environment.  First I was instructed to rotate my camera around in order to show my environment, but as my webcam is the built into my computer I could only rotate and show so much. I complied with the request and then was instructed to use my mobile phone to record my surroundings and then play the recording in front of my webcam. I did so 2 different times. 

 

When I asked why my exam was suspended and why I was being made to do all of this, the proctor responded that "any reluctant will be considered an attempt to cheat."  After supposedly speaking with a manager the chat agent stated that " I just talked to the manager, the manager talks is not performed here on the exam support."  The agent then told me that I had to contact Kryterion Support and then exited the chat.  I was then forcibly logged out and now my exam is Suspended.

 

So I have a few questions:

  1. Has this happened to anyone else? 
  2. Do I have any other recourse, other than opening  support cases with both Kryterion and Trailhead (which I have already done)? 
  3. If after complying with all requests from the chat agent/proctor what grounds could there be for said agent/proctor to suspend my exam? What would count as justification for the actions taken by the test proctor?

This has been a remarkably frustrating and deflating experience.  I've worked so hard for the past 8 months to become a certified Salesforce professional and this experience has crushed me.  Any insight that could be provided would be greatly appreciated. 

53 answers
  1. Mar 11, 4:09 PM

    my salesforce administration exam was ongoing suddenlly they msg me to i am using cellphone 

     and stop my exam, 

     but i am not using any mobile phone 

     what happen now ? 

     

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Hello community,

 

I can't get the GCLID parameters in an iframe Pardot form. So, When i try this method : Passing Hidden Fields with a Form iFramed on Your Website , it's ok the value is captured in my hidden field.

 

BUT I don't want to hardcode a parameter in my iframe source, Indeed, the value that's passed to the iframed form is dynamic, it's the google click id generated automatically by Google Adwords for each click on ad. S

 

o, I tested this method : Passing URL parameters from browser to iframe ( https://help.salesforce.com/articleView?id=000317377&type=1&mode=1 ) but it doesn't work ! The gclid value isn't captured in my hidden field...

 

My code : <noscript> <iframe src="https://go.pardot.com/l/185642/2017-05-16/bt1x4" width="100%" height="500" type="text/html" frameborder="0" allowTransparency="true" style="border: 0"></iframe> </noscript><script type="text/javascript"> var form = 'https://go.pardot.com/l/185642/2017-05-16/bt1x4'; var params = window.location.search; var thisScript = document.scripts[document.scripts.length - 1]; var iframe = document.createElement('iframe'); iframe.setAttribute('src', form + params); iframe.setAttribute('width', '100%'); iframe.setAttribute('height', 500); iframe.setAttribute('type', 'text/html'); iframe.setAttribute('frameborder', 0); iframe.setAttribute('allowTransparency', 'true'); iframe.style.border = '0'; thisScript.parentElement.replaceChild(iframe, thisScript); </script>

 

I start to despair :(
4 answers
  1. Mar 2, 7:28 AM

    Your JavaScript approach should work in theory, but it only captures the GCLID if it's still present in the URL when someone loads the page with the form. If a user clicks your Google Ad, lands on your homepage (with the GCLID), then navigates to a product page or contact page before seeing the form, the GCLID will drop out of the URL and won't be captured. 

     

    The solution is to capture the GCLID when the visitor first arrives on your site, store it in a first-party cookie, and then write it into the hidden field when the form loads. You have two options: 

     

    1. You could modify your custom JavaScript to grab the GCLID when the visitor first lands on your site, store it, and then write it into the hidden fields when the form is loaded. You would need to add the code to all pages of your site, and you would need to test and maintain it. 

     

    2. You could use tools like Attributer to handle this automatically for you. It captures the GCLID (plus other attribution data like UTM parameters, referrer information, and organic channel data) when someone first lands, stores it, and then writes it into hidden fields on your Pardot forms. This means the GCLID gets captured even if the user browses multiple pages before converting (or even if they leave and come back another day). 

     

    Hope this helps 

     

    Aaron

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