* Salesforce Mobile *

Hi all, 

I've been Googling and not exactly finding any specific answers, so I'm curious if anyone else has tried to get rid of the swipe up "Recent Activity" timeline that shows when viewing an Account in Salesforce Mobile?  

It's a nice feature to have, but the way we need to show some custom Activity Reports conflicts slightly, so I'd like to either change what information displays in that swipe up OR just remove it completely. Anyone else ever try this? 

Thank you! 

Dylan

Anyone know what determines the number of recent activities displayed in the Salesforce mobile app?  I am unable to find this information.  The amount of Recent Activities being displayed in our Salesforce mobile app on the account page is not consistent.  I see one account in mobile displays  11 Past due and recent activities through 11-07-2025, while a different account shows only 6 total through July 28, 2026. both accounts have several more activities in the desktop. 

We're paying for Mobile Plus feature licenses, but no user has had a successful download of data from the full sandbox where we're testing the Salesforce Mobile Plus license and Briefcase builder.  It always errors and is nonfunctional. 

To answer the obvious questions: Yes, permission set and permission set license are assigned; new briefcase with just a single record on a standard object is configured and assigned; we cleared cache, uninstalled the mobile app, re-installed, re-authenticated.  

Even the briefcase with just 1 Contact or just 1 Account still fails with an error message.  

Salesforce support did a screen recording session with me today, confirmed our settings and we walked through the above steps again - they have no idea.  

Is this a non-functional (paid) product, or are there other steps that neither Salesforce support nor we know about on how to get the Salesforce Mobile Plus feature licenses to be functional with offline briefcases? Are there common issues with known resolutions? Searching here and on the web haven't yielded any helpful information yet.  

Hi. I have created a new Briefcase, created the data and assigned it to a user. I also tested the assigned user and it looks like the data filters are working.  Now i have added the new connected app to it. My question is how i can use this new connected app to use this briefcase functionality.

I don't want to use below :-

• The Field Service mobile app for iOS and Android
• Salesforce Mobile App Plus

Please suggest without the above app , how we can use briefcase for offline record fetch directly from connected app.

@* Salesforce Field Service * 

@* Salesforce Mobile * 

Hey, 

To what extend Briefcase and LWCs work in Salesforce Mobile App Plus without switching to Offline Mode entirely?  

We'd like to preserve the home page as per our Lightning App and use LWCs, however it doesn't seem that this is working or I have set something wrong. Even Briefcase records doesn't seem to be primed outside of offline mode, is that right? 

Kind Regards

We have custom branded our mobile app whereby our users would see our companies designated Red as banner at the top records and menus.  Last week the app updated and all of the custom branding within the app is gone.  This impacts our user training documents and videos that all includes our set branding on the app images that has disappeared.  How do we get the branding back as it no longer reflects company branding the way it did before?

Hello, Pardon on naive question but I am now starting with LSC with very limited knowledge. I have a user setup and in ipad I am able to sync user in LSC app. Most of the things work fine except for that Homepage in LSC app is absolutely blank. However in online version I can see components. I tried different components and none of them are visible. 

@* Salesforce Mobile *