Hi. I have created a new Briefcase, created the data and assigned it to a user. I also tested the assigned user and it looks like the data filters are working. Now i have added the new connected app to it. My question is how i can use this new connected app to use this briefcase functionality.
I don't want to use below :-
- The Field Service mobile app for iOS and Android
- Salesforce Mobile App Plus
Please suggest without the above app , how we can use briefcase for offline record fetch directly from connected app.
Reiterating 3 years later. I have license, system permission, briefcase assigned to my user and profile, Salesforce for Android app assigned to briefcase. Briefcase Run As User shows that the briefcase is assigned to my user.
But when in Salesforce mobile app in Offline Mode, the only records that sync are Assets. Everything else says "We hit a snag. We couldn't download your records."
The downloadable app logs show that only recently viewed records are fetched and it says
"usingBriefcase":false
