๐๐ซ๐ ๐ฒ๐จ๐ฎ ๐๐ฏ๐๐ง ๐ญ๐๐ฌ๐ญ๐ข๐ง๐ ๐ญ๐ก๐ ๐๐ ๐๐ ๐๐ง๐ญ๐ฌ ๐ฒ๐จ๐ฎ ๐ฎ๐ฌ๐?
As #AI agents become the new face of customer interaction, testing them isnโt just about checking workflows or scripts โ itโs about validating cognition.
To build trust in AI-driven systems like #Salesforce Agentforce, testers must balance traditional QA rigor with AI-specific validation โ ensuring the agent not only works but thinks accurately, adapts intelligently, and responds ethically.
Because a reliable #Agentforce is built not only on great models, but on great testing.
๐Catch me at #Dreamforce in San Francisco next week to continue this conversation on AI, trust, and testing the mind of Agentforce.
#DF25 #Testautomation #Automated Testing #Testing Checklist #Testing #Software Testing